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Hotel Portobelo

3.0 star property

Photo gallery for Hotel Portobelo

Relax in our spacious seating area with a comfortable sofa and armchair, surrounded by a sleek coffee table and floor.
Relax in the stylish lobby with comfortable seating, a TV, and a bar area.
Two single beds with white linens and wooden headboards, a marble bedside table, and geometric patterned wallpaper.
Relax in our inviting lobby with a comfortable sofa, coffee table, and floor lamp.
Experience the welcoming ambiance of our outdoor corridor, illuminated by wall-mounted lights and accented with a potted plant.

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Avienda Chapultepec
    ‪17 min walk‬
  • Applicant Service Center
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

9.4 out of 10
Exceptional
(20 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(202 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in our spacious lobby with a central table, comfortable seating, and a reception desk.

Hotel Plaza Genova Centro

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1419)
The price is NZ$121
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Hotel Plaza Genova Centro

About the area

Guadalajara

With a stay at Hotel Portobelo, you'll be centrally located in Guadalajara, within a 5-minute drive of Guadalajara Cathedral and Avienda Chapultepec. .This hotel is 3.4 mi (5.5 km) from Expo Guadalajara and 6 mi (9.6 km) from Andares Shopping Center.

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • Applicant Service Center - 2 min drive - 2.0 km
  • Minerva Roundabout - 4 min drive - 3.8 km

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 86 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at PBH or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
PBH - This restaurant specializes in Mexican cuisine and serves breakfast only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1254 out of 1602 reviews
Rating 8 - Good. 256 out of 1602 reviews
Rating 6 - Okay. 52 out of 1602 reviews
Rating 4 - Poor. 11 out of 1602 reviews
Rating 2 - Terrible. 29 out of 1602 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to transport any place on the city. Good public access.
Stayed 3 nights in Apr 2025

6/10 Okay

Antonio

Travelled with family, Business traveller
Hotel restaurant is nice and convenient
Stayed 4 nights in Apr 2025

10/10 Excellent

Perla

Stayed 2 nights in Apr 2025

2/10 Terrible

Scott, Stockton

Stayed 2 nights in Apr 2025

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay in this location for many reasons near bars near delicious tacos Oxxo I. The corner , I had purchased food that needed to refrigerate an where kind in keeping it in the refrigerator for me , Karla was amazing ..
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and so well located

Good hotel and super organised and helpful staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Alvino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and well designed rooms.

I loved staying here while visiting Guadalahara. Perfect location! Amazing value for the price paid. My room was facing the main road and park, which I enjoyed a lot. But the rooms facing the back are quieter (and darker).
Stayed 3 nights in Mar 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, close to historical center 5-8 minutes walk distance, door front metro station, best of reasonably priced, 24 hour restaurant/room service of authentic Mexico food😀
Stayed 6 nights in Apr 2025

10/10 Excellent

Irma

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Alejandro Molina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2025

10/10 Excellent

kasra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jesus

Stayed 3 nights in Mar 2025

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good staff but not safe location.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Property conditions & facilities
All good
Stayed 6 nights in Mar 2025

10/10 Excellent

Hector

Stayed 1 night in Mar 2025

10/10 Excellent

Elias Cisneros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities are convenience, safe and affordable! All staff good job!
Stayed 9 nights in Mar 2025

10/10 Excellent

Alma

Everything was
Stayed 1 night in Mar 2025

10/10 Excellent

Gilbert M.

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location. Easy pickup/drop off, very walkable, safe, food everywhere and
Stayed 3 nights in Mar 2025

10/10 Excellent

maria leticia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025