Hotel Riu Plaza Guadalajara

5.0 star property

Photo gallery for Hotel Riu Plaza Guadalajara

Enjoy breathtaking city views from our rooftop terrace, featuring comfortable wicker seating and a bar area.
Hotel Riu Plaza Guadalajara features a striking glass facade and unique architectural design, complemented by a sculpture of horses.
Relax by the rectangular pool surrounded by lounge chairs and a seating area.
Experience a welcoming atmosphere in our lobby, where elegant round tables and beautiful vases create a sense of harmony.
Relax in a spacious room with a bathtub, desk, and flat-screen TV.

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪14 min walk‬
  • Expo Guadalajara
    ‪19 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

Family Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(79 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Executive Level (MX)

9.0 out of 10
Wonderful
(14 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(63 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level

8.4 out of 10
Very good
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Single Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(24 reviews)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Single Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

Senior Suite, 1 King Bed (MX Crown Level Access)

9.8 out of 10
Exceptional
(19 reviews)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(130 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (MX)

8.0 out of 10
Very good
(4 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed (MX)

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Single Beds (MX)

9.6 out of 10
Exceptional
(14 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Single Beds (MX)

9.4 out of 10
Exceptional
(73 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Guadalajara

A stay at Hotel Riu Plaza Guadalajara places you in the heart of Guadalajara, within a 5-minute drive of Expo Guadalajara and World Trade Center. .This luxury hotel is 1.8 mi (2.8 km) from Avienda Chapultepec and 2.2 mi (3.5 km) from US Consulate General Guadalajara.

What's nearby

  • Minerva Roundabout - 14 min walk - 1.2 km
  • Expo Guadalajara - 19 min walk - 1.6 km
  • Avienda Chapultepec - 2 min drive - 2.7 km
  • Plaza del Sol - 3 min drive - 2.7 km
  • US Consulate General Guadalajara - 3 min drive - 2.7 km

Getting around

  • Mexicaltzingo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • ‪Hotel RIU Plaza Guadalajara - ‬2 min walk
  • ‪The Chardonnay - ‬1 min walk
  • ‪Decapolis - ‬1 min walk
  • ‪Dreams Lobby Bar - ‬1 min walk
  • ‪Black Coffee Gallery by Yuri Zatarain - ‬5 min walk

About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and a full-service spa
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 550 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Decapolis, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (114 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (110 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2834 out of 3863 reviews
Rating 8 - Good. 598 out of 3863 reviews
Rating 6 - Okay. 206 out of 3863 reviews
Rating 4 - Poor. 103 out of 3863 reviews
Rating 2 - Terrible. 122 out of 3863 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Navid, los angeles

Stayed 2 nights in Apr 2025

10/10 Excellent

ELSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, el servicio de room service increíble
Stayed 1 night in May 2025

2/10 Terrible

Carlos, Denver

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is just awful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Dionicio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

10/10 Excellent

abel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome

Great 👍 hotel overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in May 2025

10/10 Excellent

Zsuzsanna, DONCASTER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean hotel. Friendly staff. They had mariachi night. The 360 rooftop bar at night looks amazing. Definitely my favorite hotel for now.
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Apr 2025

10/10 Excellent

JOEL

Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Stayed 2 nights in Apr 2025

8/10 Good

Lino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms next to us were very noisy.one late night and the other early morning. I had to call the front desk a couple of times. Person was excellent. The hotel is very nice,but i would not rate it as as 5 star.
Stayed 5 nights in Apr 2025

10/10 Excellent

Aurora

Liked: Property conditions & facilities
Great breakfast options
Stayed 1 night in Apr 2025

10/10 Excellent

roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Martin, Hialeah

Business traveller
Liked: Cleanliness, amenities
Good place
Stayed 1 night in Apr 2025

10/10 Excellent

Ma Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

Beautiful Hotel, Lacks some necessities.

We’re very upset at the elevator was broken. We had to carry our luggage all the way down to the elevator to go to the parking lot. Also, no smart TVs in the bedrooms. And that big stupid glass wall between the bedroom and the bathroom was not very relaxing for somebody trying to sleep if somebody was in the bathroom. My expectations were much higher for this hotel.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Disliked: Cleanliness
This was a three star properly. I will never stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities
Super kind the service and clean
Stayed 2 nights in Apr 2025

2/10 Terrible

CARLOS

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo

Hice mi reservacion con desayuno incluido (lo unico que vale la pena en el hotel) y en recepción me dijeron que no los habia pedido. El aire acondicionado hacía mucho ruido. Hable a recepción para que lo solucuonaran . Y no lo hicieron iba por 2 noches solo dure una y me cambie de hotel al FIESTA AMERICA. Sin duda es mejot opción. El estacionamiento tiene un pesimo sistema. El elevador para bajar tardamos mas de 20 minutos.
Stayed 2 nights in Apr 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Nereyda Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very spacious, colorful and very clean. My room was on the 11th floor with a very nice view of the city. The rooftop was definitely the place to be in the evenings!
Stayed 5 nights in Apr 2025