Casa Kloster Hotel Boutique

4.5 star property

Photo gallery for Casa Kloster Hotel Boutique

Indoor pool
Property preview
Restaurant
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Premium Studio Suite, Balcony | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pet-friendly

Explore the area

View map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪2 min walk‬
  • Place, Union Garden
    ‪2 min walk‬
  • Place, Alley of the Kiss
    ‪3 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬

Room options

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Studio, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Studio Suite, Balcony

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Signature Studio Suite, Terrace

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Guanajuato

With a stay at Casa Kloster Hotel Boutique, you'll be centrally located in Guanajuato, steps from La Paz Square and University of Guanajuato. .This luxury hotel is 0.4 mi (0.6 km) from Regional Museum of Guanajuato Alhondiga and 0.5 mi (0.8 km) from Alley of the Kiss.

What's nearby

  • Juarez Theater - 2 min walk - 0.2 km
  • Union Garden - 2 min walk - 0.2 km
  • University of Guanajuato - 2 min walk - 0.2 km
  • La Paz Square - 2 min walk - 0.2 km
  • Alley of the Kiss - 3 min walk - 0.3 km

Getting around

  • Bajío Intl. Airport (BJX) - 31 min drive

Restaurants

  • ‪La Tasca de la Paz - ‬1 min walk
  • ‪Mr. Rucio - ‬1 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬1 min walk
  • ‪Condesa Rooftop - ‬1 min walk
  • ‪La Clandestina 29 - ‬1 min walk

About this property

Casa Kloster Hotel Boutique

Luxury hotel with a 24-hour fitness center and spa services
Casa Kloster Hotel Boutique offers 24 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring espresso makers and Smart televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Treat yourself with massages and facials. You can take advantage of recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Casa Kloster Hotel Boutique has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 500 for adults and MXN 200 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 550 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 200 to 400 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Kloster Guanajuato
Casa Kloster Hotel Boutique Hotel
Casa Kloster Hotel Boutique Guanajuato
Casa Kloster Hotel Boutique Hotel Guanajuato

Reviews

Casa Kloster Hotel Boutique Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 136 reviews
Rating 8 - Good. 12 out of 136 reviews
Rating 6 - Okay. 6 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 3 out of 136 reviews

Reviews

10/10 Excellent

edgar

Stayed 1 night in Jun 2025

10/10 Excellent

Toby, GRAND PRAIRIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Casa Kloster was exceptional! The staff was friendly, and the room was beyond comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9.9997 rating hahaha. They were amazing. But they didnt turn their jacuzzi up. Nor did they have a refrigerator or microwave, nor did they have a seaker system in the room. With al that (like killer hotels in los angeles) they woukd have scored a perfect 10. But truly, they deserve the 9.99997. Awesome, sweet service, gorgeous hotel, beautiful pool area. They are among the very best. Thank you Casa Kloster! We love you!
Stayed 1 night in Jun 2025

10/10 Excellent

Nysa

Stayed 1 night in Jun 2025

10/10 Excellent

Simon, Los Angeles

Stayed 1 night in Jun 2025

10/10 Excellent

SERGIO

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Frank, Whittier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, friendly staff,
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The pool areas is wonderful and quiet. I would stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

erica, montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2025

10/10 Excellent

Ruiqi

Stayed 1 night in Mar 2025

6/10 Okay

Rocquelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location! Not having hot water in the hot tub was a major disappointment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Guanajuato. Conveniently located in city square.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very magical and a super Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Very helpful and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very pleasant, very clean facility, and staff was amazing.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Kloster is Amazing and Beautiful

Our stay was incredible. The architectural detailing, decor, and craftsmanship were truly exceptional. The space had a truly immersive and memorable quality, and the architectural details and decor were a big part of that. The bedroom and bathroom were incredibly well-designed, with a beautiful aesthetic and practical layout that made it an incredibly memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, everything was walking distance. Even though is very close to the centro and the night life, it was very quiet and comfortable. The decor was my favorite, fell in love with it!!!! Definitely staying there when I go back.
Stayed 3 nights in Mar 2025

4/10 Poor

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025