Hotel San Diego

4.0 star property

Photo gallery for Hotel San Diego

Restaurant
Penthouse | Terrace/patio
Standard Exterior | Balcony view
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Jardin de la Union No.1, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪1 min walk‬
  • Place, Union Garden
    ‪1 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪41 min drive‬

Room options

Suite

  • 30 sq m
  • Sleeps 6

Standard Exterior

8.8 out of 10
Excellent
(24 reviews)
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Interior

8.4 out of 10
Very good
(20 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

Doble Interior

9.2 out of 10
Wonderful
(19 reviews)
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Penthouse

  • 4 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Family Suite

8.8 out of 10
Excellent
(6 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

2-Bedroom Apartment

  • 38 sq m
  • Sleeps 5

Single Room Standard

8.6 out of 10
Excellent
(7 reviews)
  • 15 sq m
  • Sleeps 2

Room Standard

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 4

Similar properties

About the area

Guanajuato

Hotel San Diego is in the heart of Guanajuato, within a 10-minute walk of Union Garden and Alley of the Kiss. .This hotel is 0.2 mi (0.4 km) from Don Quijote Iconographic Museum and 0.2 mi (0.4 km) from Museo Iconográfico del Quijote.

What's nearby

  • Juarez Theater - 1 min walk - 0.0 km
  • Union Garden - 1 min walk - 0.0 km
  • Pipila Monument - 3 min walk - 0.3 km
  • University of Guanajuato - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 46 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬1 min walk
  • ‪La Trattoria Ristorante Italiano - ‬1 min walk
  • ‪Restaurant Posada Santa Fe - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Bar Tradicional Luna - ‬1 min walk

About this property

Hotel San Diego

Colonial hotel with a 24-hour front desk and a restaurant
Hotel San Diego offers 50 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Hotel San Diego has a restaurant on site.
A complimentary grocery shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (MXN 600 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 5 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 850 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 600 per day(98 ft away; open 24 hours)
  • Rollaway bed fee: MXN 850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel San Diego Guanajuato
San Diego Guanajuato
Hotel San Diego Hotel
Hotel San Diego Guanajuato
Hotel San Diego Hotel Guanajuato

Hotel San Diego Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1019 reviews
Rating 8 - Good. 239 out of 1019 reviews
Rating 6 - Okay. 88 out of 1019 reviews
Rating 4 - Poor. 38 out of 1019 reviews
Rating 2 - Terrible. 40 out of 1019 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Manuel Diaz

Travelled with family
Liked: Property conditions & facilities
Great place for a getaway
Stayed 4 nights in Jul 2025

6/10 Okay

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably because it's in downtown it was noisy until the early hours of the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to downtown
Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
This properties location is absolutely amazing. It is without a doubt in the center of all the fun. You are walking distance to everything. The staff at the hotel is very helpful and super nice. The hotel is of course dated with no AC and has an un working elevator but it is very much woth the stay for the views.
Stayed 1 night in Jul 2025

4/10 Poor

Tarcila

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don't do it! Price is good, stay is NOT!

I wouldn't stay there again! It would have been nice if I was told that the elevator was out of service before I paid, but of course I wasn't until seconds after I ran my card! 86 steps up with 6 suitcases and 4 backpacks! Funny thing is that not only I was tired but my kids and 15 y/o granddaughter! In addition, ABSOLUTELY NO a/c !!!!! What ?!? And pillows were horrible. Hard, hard, and HARD !! Never staying there again!
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise
Stayed 1 night in Jul 2025

10/10 Excellent

Elionai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel San Diego. Although the elevators were not working, Jose was extremely kind enought to always pffer his assistance withour Luggage. The rooms were very clean and the convenience of being en el centro was amazing!! Definitely coming back!
Stayed 3 nights in Jul 2025

8/10 Good

Bardo, San Antonio

Travelled with partner
Liked: Cleanliness, amenities
This is it in a quiet part. There is no AC in the hotel only a floor fan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Amenities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean! Everything is within walking distance! Had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel San Diego is ideally located in the heart of Guanajuato. It is central to all the local restaurants, museums and shopping. It is not quiet, in the best way possible. The city comes alive in the evening with music and local flavor. There is a charming quiet inner courtyard and several rooftops to sit and enjoy the perfect weather. They have their own Italian Restaurant with good food. The staff is friendly and accommodating. Our room was simple, but comfortable and clean. I booked early in the year and got an excellent rate for our week. I will stay here again next time I come.
Stayed 7 nights in Jun 2025

10/10 Excellent

ANGEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 4 nights in Jul 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If I’m back to Spain I’ll stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located but can be noisy outside
Stayed 3 nights in Jul 2025

10/10 Excellent

ERICK

Stayed 3 nights in Jun 2025

6/10 Okay

Claudia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No a/c, elevator has been broken for a while. Front staff doesn’t answer telephone, you can hear everything going on in your surroundings.
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Debi

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Location, location, location

You are basically paying for location. Hotel is a bit run down… furniture in room is quite worn. Customer service is great and the location is perfect, if you don’t mind the noise until 1AM or so.
Stayed 4 nights in Jun 2025

8/10 Good

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Cecilia, Los Angeles

Liked: Amenities, property conditions & facilities
Place was great…very clean…close to everything. Definitely would stay again!
Stayed 4 nights in Jun 2025

6/10 Okay

Ciria

Travelled with family
Liked: Cleanliness
Elevators not working was the only negative part
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose Alonso

Stayed 1 night in Jul 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 3 nights in Jun 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Sr. José y Lalo excelentes personas muy atentos gracias por toda su ayuda!!
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN F

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2025