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Guangzhou Phoenix City Hotel

4.5 star property

Photo gallery for Guangzhou Phoenix City Hotel

Exterior
37-inch LCD TV with satellite channels, TV
Garden
Deluxe room
3 restaurants, breakfast served

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Room service

Explore the area

View map
Phoenix City, Xintang Section, Guangyuan East Road, Guangzhou, Guangdong, 511340
  • Canton Fair Complex
    ‪24 min drive‬
  • Canton Tower
    ‪28 min drive‬
  • Chimelong Paradise
    ‪30 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe room

1 bedroom, pillow-top beds, free minibar items, desk

Deluxe room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

1 bedroom, pillow-top beds, free minibar items, desk

Deluxe Suite

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, pillow-top beds, free minibar items, desk

Executive Room

  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Commercial Suite

Commercial Suite

Commercial Suite

  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Queen Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, pillow-top beds, free minibar items, desk

Superior Twin Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

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About the area

Guangzhou

With a stay at Guangzhou Phoenix City Hotel in Guangzhou (Zengcheng), you'll be a 8-minute drive from Eastern Suburbs Park. .This family-friendly hotel is 4 mi (6.4 km) from Danshuikeng Scenic Area and 5.8 mi (9.3 km) from Longtou Mountain Forest Park.

What's nearby

  • Taikoo Hui - 24 min drive - 34.0 km
  • Canton Fair Complex - 24 min drive - 30.2 km
  • Canton Tower - 28 min drive - 37.8 km
  • Chimelong Paradise - 30 min drive - 41.7 km
  • Beijing Road Pedestrian Street - 32 min drive - 41.9 km

Getting around

  • Xintangnan Station - 11 min drive
  • Guangzhou East Railway Station - 18 min drive
  • Baiyun International Airport (CAN) - 55 min drive

Restaurants

  • ‪McDonald’s (麦当劳) - ‬15 min walk
  • ‪McDonald's (麦当劳) - ‬9 min walk
  • ‪McDonald’s (麦当勞) - ‬11 min walk
  • ‪三笠屋 - ‬12 min walk
  • ‪凤凰城酒店 中餐 - ‬1 min walk

About this property

Guangzhou Phoenix City Hotel

Baroque hotel with 3 restaurants connected to the convention center in Guangzhou
Guangzhou Phoenix City Hotel offers 573 accommodations with minibars (stocked with some free items) and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 37-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.
Make yourself at home in one of the 573 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this Baroque hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 1 km.
Grab a bite at Vienna Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Guangzhou? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Vienna Restaurant - This restaurant serves breakfast, lunch, and dinner.
Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.
No.99 Bar - Onsite restaurant.
Japanese Restaurant - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10:30 PM at scheduled times and on request
  • Free area shuttle up to 1 km
  • Limo/town car service
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 108 for adults and CNY 54 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Chinese Restaurant
  • Japanese Restaurant
  • No.99 Bar
  • Vienna Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Baroque architecture
  • Built in 2003
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 for adults and CNY 54 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Phoenix City
Guangzhou Phoenix City Hotel
Phoenix City Guangzhou
Guangzhou Phoenix City
Guangzhou Phoenix City Hotel Hotel
Guangzhou Phoenix City Hotel Guangzhou
Guangzhou Phoenix City Hotel Hotel Guangzhou