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Sheraton Guangzhou Hotel

5.0 star property

Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, pool loungers
Property video
Presidential Suite, 1 Bedroom | Bathroom
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living area
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Tee Mall
    ‪2 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Place, Taikoo Hui
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Deluxe, Club lounge access, Guest room, 1 King

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Deluxe, Club lounge access, Guest room, 2 Twin

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living room

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • City view
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite | Living room

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • City view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area

Presidential Suite, 1 Bedroom

  • City view
  • 250 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Guangzhou

A stay at Sheraton Guangzhou Hotel places you in the heart of Guangzhou, within a 5-minute drive of Taikoo Hui and Canton Tower. .This luxury hotel is 3.6 mi (5.8 km) from Yuexiu Park and 3.7 mi (6 km) from Baiyun Mountain.

What's nearby

  • Tee Mall - 2 min walk - 0.2 km
  • Grandview Mall - 6 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • OneLink Walk - 9 min walk - 0.8 km
  • Taikoo Hui - 12 min walk - 1.1 km

Getting around

  • Xiancun Station - 6 min walk
  • Guangzhou East Railway Station - 17 min drive
  • Baiyun International Airport (CAN) - 50 min drive

Restaurants

  • ‪Oakwood Premier - ‬3 min walk
  • ‪禄鼎记 | Chinese Hotpot - ‬4 min walk
  • ‪猫婆重庆小面 - ‬2 min walk
  • ‪兄弟船日本料理 - ‬4 min walk
  • ‪Tims - ‬2 min walk

About this property

Sheraton Guangzhou Hotel

Luxury hotel with 4 restaurants connected to a shopping center in Guangzhou
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 55-inch LED televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 445 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 55-inch LED televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Bene Italian & Seafood, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bene Italian & Seafood - This seafood restaurant serves lunch and dinner.
Daily Social - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
& More by Sheraton - Onsite lobby lounge. Open daily.
Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 565 out of 897 reviews
Rating 8 - Good. 261 out of 897 reviews
Rating 6 - Okay. 44 out of 897 reviews
Rating 4 - Poor. 16 out of 897 reviews
Rating 2 - Terrible. 11 out of 897 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

To

Stayed 7 nights in Oct 2025

8/10 Good

SAMANTHA, NORTH KINGSTOWN

Stayed 4 nights in Oct 2025

10/10 Excellent

Layla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2025

10/10 Excellent

Charbel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Oct 2025

10/10 Excellent

Mubarak A, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and location, its just perfect for everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mubarak A, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good. Keep it up
Stayed 1 night in Oct 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

salah

Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Birtukan

Stayed 3 nights in Oct 2025

6/10 Okay

veronica

Business traveller
Liked: Staff & service, property conditions & facilities
La habitación olía a tabaco en el baño porque otro cliente estaba fumando
Stayed 1 night in Oct 2025

10/10 Excellent

Pak Ki Percy

Stayed 1 night in Oct 2025

10/10 Excellent

SHINBEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean roon
Stayed 2 nights in Oct 2025

10/10 Excellent

Youngmi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was all good! The best part is the location, direct connection to Tmall!
Stayed 2 nights in Oct 2025

10/10 Excellent

CHUNG YING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I stayed in. The expectations on a 5 stars hotel is high, and Sheraton Guangzhou took it further. Stayed in the club room, the services provided in the club lounge was spotless. Travelled with my elderly parents and coincidentally affected by typhoon Ragasa. The crisis management of the hotel was beyond expectations. Hotel staffs took great care of the guests, with more than expected selection of food in the club lounge, knowing that guests would not be able to travel out for dinner. The hotel gave us late check-out without asking because of my delayed transportation. Special mention to Jenny, who went the extra miles when I needed help with extended stay. For a 5 stars hotel, the high-quality hardware is expected. What makes it different from the rest is the service staffs, and Sheraton Guangzhou did just that to make it a league above the others!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lim

Stayed 3 nights in Sep 2025

10/10 Excellent

Gek Choo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Yunhe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is really clean. Not so crowded. Stuff is super helpful. Will revisit in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

edward

Stayed 6 nights in Sep 2025

10/10 Excellent

Lim

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff Sanny Chen and Zero Chang provided truly exceptional service during an incredibly stressful time when our flight was canceled due to a typhoon. Amid the chaos of flight rebooking, city lockdowns, and the urgent need to extend our stay, they went above and beyond to ensure we had a secure place to stay and helped us swiftly with all essential arrangements. Their professionalism, compassion, and dedication turned a difficult situation into a manageable one, and we are deeply grateful for their outstanding support.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Stayed 1 night in Sep 2025

10/10 Excellent

INJE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kian Hin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Hotel is near all the big shopping mall like Tee Mall & Parc Central , etc . You can never go hungry with nice restaurant inside those malls like dim sum, desserts selection. There is a big Iphone store at Parc Central. The Sheraton hotel is next to Metro station, when it raining, you will not get wet. You can take the Metro to travel everywhere in GuangZhou, even to ShenZhen. There is a big underground mall near to the hotel too. When I visit GuangZhou again, I shall stay at Sheraton Hotel again.
Stayed 6 nights in Sep 2025

10/10 Excellent

TI-CHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love it!

Great location with great staffs, excellent hotel to stay, thanks a lot!
Stayed 4 nights in Sep 2025