This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternate location: [Maria Square, MS05, Pedestrian Quarter, Ha Long City, Quang Ninh 01100, Vietnam]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of VND 150000 at check-out
Information provided by the property may be translated using automated translation tools