10/10 Excellent
Theresa
Travelled with partner
19 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theresa
Stayed 1 night in Mar 2026
Hera Grand Luxury Cruise
4.0 star property
Photo gallery for Hera Grand Luxury Cruise
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Free Wi-Fi
- Restaurant
- Air-conditioning
Explore the area
Ha Long City, Ha Long, Quang Ninh, 200000
- Tuan Chau ParkPlace, Tuan Chau Park8 min walk
- Tuan Chau BeachPlace, Tuan Chau Beach15 min walk
- Dolphin ClubPlace, Dolphin Club20 min walk
- Haiphong (HPH-Cat Bi)Airport, Haiphong (HPH-Cat Bi)44 min drive
Room options
View all photos for King Suite with Terrace and Bathtub
King Suite with Terrace and Bathtub
- Bay view
- 35 sq m
- Sleeps 2
- 1 King Bed and 1 Single Bed
View all photos for Ocean Suite with Private Balcony and Bathtub
Ocean Suite with Private Balcony and Bathtub
- Bay view
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed and 1 Single Bed
View all photos for Presidential Suite with Terrace and Bathtub
Presidential Suite with Terrace and Bathtub
- Bay view
- 60 sq m
- Sleeps 2
- 1 King Bed and 1 Single Bed
View all photos for Junior Suite with Ocean View
Junior Suite with Ocean View
- Bay view
- 35 sq m
- Sleeps 2
- 1 Queen Bed
View all photos for Family Junior Suite
Family Junior Suite
- Bay view
- 70 sq m
- 1 bedroom
- Sleeps 5
- 2 Queen Beds
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About the area
Ha Long
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. .
What's nearby
- Ha Long Bay - 1 min walk - 0.0 km
- Tuan Chau Park - 8 min walk - 0.7 km
- Tuan Chau Beach - 15 min walk - 1.3 km
- Dolphin Club - 20 min walk - 1.7 km
- Halong Bay Marina - 30 min drive - 19.0 km
Getting around
- Ga Ha Long Station - 16 min drive
- Haiphong (HPH-Cat Bi) - 51 min drive
Restaurants
- Bunny’s - 3 min drive
- Ẩm Thực Làng Chài Hạ Long - 13 min drive
- nhà hàng thq - 9 min drive
- onze feestboot in Halong Bay 🚢🎉 - 4 min walk
- Magnolia Restaurant - 13 min drive
About this property
Hera Grand Luxury Cruise
Hera Grand Luxury Cruise offers 13 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. This Ha Long cruise ship provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers, bathrobes, hair dryers, and children's robes. Housekeeping is provided on request.
Recreational amenities at the cruise ship include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 13 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided on request.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This cruise ship also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the cruise ship's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 6:30 AM to 7:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary local cuisine breakfast is served each morning between 6:30 AM and 7:30 AM. A complimentary manager's reception is offered each day.
Hera Grand Luxury Cruise has a restaurant on site.
24-hour room service is available.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Free local cuisine breakfast available daily 6:30 AM to 7:30 AM
- A bar/lounge
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
Things to do
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Laundry facilities
- Lockers
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping on request
Outdoors
- Outdoor furniture
- Rooftop terrace
Spa
- Massage
- Spa services
Accessibility
- No lift
More
- Designated smoking areas
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathtub or shower
- Children's robes
- Dressing gowns
- Hair dryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- 24-hour room service
- Chef service
- Free bottled water
- Minibar
- Wet bar
More
- Air conditioning
- Connecting rooms available
- Desk
- Individual decor
- Individual furnishings
- Laptop workspace
- Safe
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by WhatsApp 48 hours prior to arrival to arrange check-in.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 7000000.0 per night
Payment types
Important information
Optional extras
- Rollaway bed fee: VND 7000000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hera Grand Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise
Hera Grand Luxury Cruise Ha Long Bay Ha Long
Hera Grand Luxury Cruise Ha Long Bay Cruise Ha Long
Hera Grand Luxury Cruise Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
Reviews