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Phoenix Hotel Ha Long

4.0 star property

Photo gallery for Phoenix Hotel Ha Long

Front of property
Exclusive Double Room, City View | Room amenity
Reception
Breakfast, lunch, dinner served; local and international cuisine
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
So 1 Phan Boi Chau, To 5, Khu 9, Phuong Bai Chay, Ha Long, Quang Ninh, 200000
  • Place, Cái Dăm Market
    ‪2 min walk‬
  • Place, Ha Long Night Market
    ‪10 min walk‬
  • Place, Sun Square
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪44 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Room amenity

Deluxe Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Exclusive Double Room, City View

Exclusive Double Room, City View | Room amenity

Exclusive Double Room, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

Family Room, 3 Bedrooms

  • City view
  • 35 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Room amenity

Deluxe Double Room, 1 Bedroom

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Minibar, desk, soundproofing, free WiFi

Superior Double or Twin Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

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About the area

Ha Long

With a stay at Phoenix Hotel Ha Long in Ha Long (Bai Chay), you'll be within a 15-minute drive of Ha Long Bay and Halong Bay Marina. .This hotel is 0.1 mi (0.1 km) from Cái Dăm Market and 0.5 mi (0.8 km) from Ha Long Night Market.

What's nearby

  • Ha Long Bay - 1 min walk - 0.0 km
  • Cái Dăm Market - 2 min walk - 0.2 km
  • Ha Long Night Market - 10 min walk - 0.9 km
  • Sun Square - 5 min drive - 3.0 km
  • Bai Chay Beach - 6 min drive - 3.3 km

Getting around

  • Ga Ha Long Station - 6 min drive
  • Haiphong (HPH-Cat Bi) - 49 min drive

Restaurants

  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬10 min walk
  • ‪Madam Mai - ‬8 min walk
  • ‪Nhà hàng Thủy Chung - ‬6 min walk
  • ‪Ẩm Thực Làng Chài Hạ Long - ‬4 min walk
  • ‪Sữa Chua Cô Phượng - ‬6 min walk

About this property

Phoenix Hotel Ha Long

Phoenix Hotel Ha Long offers 38 air-conditioned accommodations with fireplaces and minibars. 25-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 38 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and minibars.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fan
  • Fireplace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Phoenix Ha Long
Phoenix Hotel Ha Long Hotel
Phoenix Hotel Ha Long Ha Long
Phoenix Hotel Ha Long Hotel Ha Long

Phoenix Hotel Ha Long Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

4.0/10

Cleanliness

5.4/10

Staff & service

10/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hung

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Vị trí cực kỳ trung tâm, xung quanh rất nhiều hàng quán ăn ngon, cơ sở vật chất còn mới; phòng nghỉ sạch sẽ yên tĩnh và thoải mái. Nhân viên cũng rất lịch sự và chu đáo. Chắc chắn tôi sẽ quay lại đây.

2/10 Terrible

jeremy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

Très moyen

Personnel incompétent
Stayed 1 night in Mar 2025

6/10 Okay

Philipp

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019