6/10 Okay
Paul
Travelled with partner
17 Jun 2025
Liked: Cleanliness
We had a room on floor 1. It was comfortable. The bed and shower/bathroom were good. It was clean. But note that this is budget accommodation with a worn headboard, old kitchen units, a bust window opener, a loose tap and a poorly secured fridge. Doubt much maintenance is done hence the cheaper price. It was in an unbeatable location, though, easy to park and just 15 minutes into downtown Helsinki. The service team were easy to contact. The cleaning team need to make sure that the lobby is hoovered. Also, the fire alarm went off on our last night. There were no detailed instructions about where to muster and guests were just hanging about in the lobby whilst one of them tried to reset the system. The next morning the system showed a fault/bleep yet no one from the maintenance team had fixed it and surely the fire alarm should be a priority. As least if all was safe we could have been emailed to say that. Limited food outlets nearby but the pizza restaurant at the Art Museum was excellent and East Gate Cafe was very good. You will find better place s to stay in Reykjavik but you'll have to pay a lot more than we did and it did suit our needs pretty well.
Paul
Stayed 5 nights in Jun 2025