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One Gem Hotel

Photo gallery for One Gem Hotel

Exterior
Superior Double Room, 1 King Bed
Balcony
Hallway
Lobby sitting area
Luxury
4.0 star property
9.6

Exceptional

Upscale hotel near Temple of the Five Lords

Located close to Hainan Museum, One Gem Hotel provides free airport drop-off, a corner/local shop and a coffee shop/cafe. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available

Explore the area

View map
No.409 Xindazhou Avenue, 9th floor Block A Binjiang Center, Haikou, Hainan, 570100
  • Place, Hainan Root Carving Cultural Art Association Display Center
    ‪3 min drive‬
  • Place, Temple of the Five Lords
    ‪5 min drive‬
  • Place, Hainan Museum
    ‪6 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double or Twin Room, 2 Double Beds, City View

Standard Double or Twin Room, 2 Double Beds, City View

Standard Double or Twin Room, 2 Double Beds, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, City View

Family Triple Room, Multiple Beds, City View

Family Triple Room, Multiple Beds, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Grand Double Room, 1 King Bed, City View

Grand Double Room, 1 King Bed, City View

Grand Double Room, 1 King Bed, City View

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Triple Room, Multiple Beds, City View

Signature Triple Room, Multiple Beds, City View | Children’s theme room

Signature Triple Room, Multiple Beds, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, City View

Grand Suite, 1 King Bed with Sofa bed, City View | Living area

Grand Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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Lobby
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 30 reviews
The price is NZ$79
includes taxes & fees
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About the area

Haikou

Located in Haikou (Qiongshan), One Gem Hotel is within a 10-minute drive of Temple of the Five Lords and Hainan Museum. .This hotel is 6 mi (9.6 km) from People's Park and 6.4 mi (10.3 km) from Haikou Arcade Street.

What's nearby

  • Hainan Root Carving Cultural Art Association Display Center - 3 min drive - 3.3 km
  • Temple of the Five Lords - 5 min drive - 5.5 km
  • Hainan Museum - 6 min drive - 5.8 km
  • People's Park - 9 min drive - 8.8 km
  • Haikou Arcade Street - 10 min drive - 10.5 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 18 min drive

Restaurants

  • ‪星巴克 - ‬11 min walk
  • ‪McDonald's (麦当劳) - ‬7 min drive
  • ‪火車頭萬人海鮮廣場 - ‬5 min drive
  • ‪McDonald’s (麦当劳) - ‬6 min drive
  • KFC

About this property

One Gem Hotel

One Gem Hotel offers 109 accommodations with free minibar items and complimentary newspapers. This Haikou hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include slippers, complimentary toiletries, hair dryers, and children's slippers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 109 guestrooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a communal living room, a vending machine, and bike parking.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and a 24-hour front desk. A shuttle from the hotel to the airport is complimentary (available 24 hours), and a train station drop-off service is also provided at no charge.
A hosted evening meal is available for a surcharge daily.
One Gem Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport drop-off shuttle at scheduled times
  • Free 24-hour train station drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 60 for adults and CNY 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of CNY 48

Things to do

  • Billiards/pool table
  • Books
  • Stereo

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift (178 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Wet bar

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 4:00 PM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 150 per pet, per stay, plus a deposit of CNY 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 for adults and CNY 30 for children
  • Pet deposit: CNY 500 per stay
  • Pet fee: CNY 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Hosted evening meal: CNY 48

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 91460000MACFLBUE2K

We should mention

A car is not required for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

One Gem Hotel Hotel
One Gem Hotel Haikou
One Gem Hotel Hotel Haikou

One Gem Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Austen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in a smallish centre off a main highway. Lots of food places, convenience store etc. very nearby. Can use phone to translate l. Staff at the hotel very helpful.
Stayed 4 nights in Mar 2026

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was limited but the driver was able to communicate my problem to the police. He was very confident that my cell phone would be found, he helped calm my nerves. He stayed with me the entire time driving me back and forth 2x to the hotel. My cell phone was quickly located by the police and was back in my hands within 2.5 hours of losing it. If it was not for the immediate action of the One Gem Hotel staffs, I would not be able to have my phone back. I really appreciate the kindness of all staffs and how they put their heart into helping their guests. Thank you One Gem for saving my day and saving my holiday from going hopeless. I also want to thank the brilliant police for their prompt attention and speediness in recovering my cell phone. You all have made my visit to Hainan memorable.
Stayed 1 night in Apr 2026

10/10 Excellent

Ashleigh, Sydney Olympic Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to and from airport that was pre organised was in time, spacious and clean room, good for a stopover location! Bathroom was huge and very nice.
Stayed 1 night in Mar 2026

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was great - driver waited with sign, nice clean car, fast transfer, professional friendly driver. Nice big room, good wifi, nice big shower, Japanese toilet, good aircon.
Stayed 1 night in Mar 2026

8/10 Good

Thomas, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern, upscale hotel. Google maps gets you close to the hotel, but I found that Google maps is not very accurate in China. The hotel lobby is on the 9th floor of the high rise building. The room had very modern amenities and a nice shower. There was an issue with the airport transfer which, according to Expedia, was included in the price of the room, but when I got to the hotel they said it wasn't included. The main reason I booked the hotel was for the airport transfer. I'm not sure who is at fault for this, could be inaccurate info on Expedia, or Expedia not communicating the airport transfer as part of the price to the hotel. The hotel manager did offer to provide an airport transfer after I showed my Expedia reservation confirmation, but it was very frustrating and my check in took much longer as a result (30 minutes to check in because of this issue). There's nothing worse than having to argue with the hotel over what's included in the booking, especially when it's in a country where they don't speak English - I really felt helpless in this situation. Makes me think twice about using Expedia to book a hotel. As with many hotels in China, there is no such thing as a non-smoking room, so be prepared to put up with cigarette smoke smell in the room. Other than that, it was a high class hotel room.
Stayed 1 night in Feb 2026

10/10 Excellent

You Jin

Stayed 1 night in Nov 2025

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time.
Stayed 1 night in Aug 2025

10/10 Excellent

Hoi Loon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious. Installed intelligent voice assistant to activate the curtain, television, aircon and lightings.
Room
Pork rib rice
Room
Stayed 1 night in Jun 2025

10/10 Excellent

BO JEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room is clean, spacious and same as what i saw from the photos at website. The staffs were courteous and responsive to what had promised. we booked a one way airport transfer from midnight. although there’s a minimal fee of around CNY50 , it’s reasonable and the promised pickup was punctual and higher than our expectations. the process were smooth and we can reached the hotel for check in safe and sound.
Stayed 1 night in Mar 2026