Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book

Get an overview of this hotel
Beach hotel with a full-service spa and a conference center

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

With a stay at Grand Hotel Haikou (Managed by Accor) in Haikou (Xiuying), you'll be a 4-minute drive from Holiday Beach and 6 minutes from Hainan West Coast Golf Course. This luxury hotel is 4.2 mi (6.8 km) from Meishi Mayflower International Golf Club and 10.9 mi (17.5 km) from Haikou Arcade Street.

Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including hot springs, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy Chinese cuisine at Shang Palace, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Haikou? This hotel has 26146 square feet (2429 square meters) of space consisting of a conference center and 6611 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 320
  • Number of floors - 10
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Full-service spa
  • Internet access in public areas - high speed
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2012
  • Number of restaurants - 3
  • 24-hour business centre
  • Conference space size (feet) - 26146
  • Conference space size (meters) - 2429
  • Number of meeting rooms - 6611
  • Tennis on site
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Children's club (free)
  • Electric car charging station
  • Water dispenser
  • Banquet hall
  • Covered parking
  • Uncovered parking
  • Garage
  • Off-street parking
  • At least 80% of all lighting comes from LEDs
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable cups only
  • Reusable tableware only

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Grand Hotel Haikou (Managed by Accor) offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Pay films
  • High-speed internet access
  • Soundproofed rooms
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Pillow menu
  • TV size 40
  • Rainfall showerhead
  • Furnished balcony
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Restaurant dining guide
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Shang Palace - Overlooking the ocean and garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.

Cafe Kool - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Playground on site
  • Hot springs on site

Spa Services

  • Hydrotherapy treatments

Accessibility

  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest education on local ecosystems and culture

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 for adults and CNY 90 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Haikou Shangri-La
  • Shangri-La Haikou
  • Shangri-La Hotel Haikou
  • Shangri La Hotel Haikou
  • Shangri-La Hotel Haikou Hainan, China
  • Shangri La Haikou
  • Shangri La Hotel Haikou
  • Haikou Managed By Accor Haikou
  • Grand Hotel Haikou (Managed by Accor) Hotel
  • Grand Hotel Haikou (Managed by Accor) Haikou
  • Grand Hotel Haikou (soon to be Fairmont Haikou)
  • Grand Hotel Haikou (Managed by Accor) Hotel Haikou

We should mention

Pool access available from 6:00 AM to 11:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Sorry, we seem to have had an issue loading our review content. Try again?