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Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

4.0 star property

Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Hot springs
Hot springs
Garden
Hot springs
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
1320-653, Gora, Hakone, Kanagawa, 250-0408
  • Hakone Gora Park
    ‪11 min walk‬
  • Hakone Open Air Museum
    ‪20 min walk‬
  • Hakone Kowakien Yunessun
    ‪3 min drive‬

Room options

View all photos for Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm)

Deluxe Family Suite (Check in after 12pm)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 12
  • 12 Twin Futons

View all photos for Japanese Style Room

Japanese Style Room

Japanese Style Room

9.8 out of 10
Exceptional
(28 reviews)
  • 20 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm)

Family Studio (Check in after 12pm)

10.0 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

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About the area

Hakone

With a stay at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. .This ryokan is 6.8 mi (10.9 km) from Lake Ashi and 11.7 mi (18.8 km) from Gotemba Premium Outlets.

What's nearby

  • Hakone Gora Park - 11 min walk - 0.9 km
  • Hakone Open Air Museum - 20 min walk - 1.7 km
  • Hakone Kowakien Yunessun - 3 min drive - 1.8 km
  • Ōwakudani - 3 min drive - 2.3 km
  • Pola Museum of Art - 4 min drive - 3.0 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬18 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪Gora Brewery And Grill - ‬11 min walk
  • ‪リビングルーム (Living Room) - ‬8 min walk
  • ‪鮨・天麩羅 風月 - ‬12 min walk

About this property

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Suburban ryokan in Hakone with free parking
Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offers 6 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 4 hot springs open between 4:00 PM and midnight.
Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional features at this ryokan include complimentary wireless internet access and a vending machine.
Local cuisine breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 3,300 for children
  • Couples/private dining
  • Private picnics

Things to do

  • 4 hot springs

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys

Conveniences

  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains

Spa

  • 4 hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 40 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No lift

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fusuma (room partition)
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 5000 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 3300 for adults and JPY 3300 for children
  • Pet fee: JPY 5000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

This property does not have elevators
Hot springs access available from 4:00 PM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ajisai Onsen Ryokan

Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 215 out of 306 reviews
Rating 8 - Good. 54 out of 306 reviews
Rating 6 - Okay. 25 out of 306 reviews
Rating 4 - Poor. 8 out of 306 reviews
Rating 2 - Terrible. 4 out of 306 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph Francis

Liked: Cleanliness, amenities, property conditions & facilities
Unique experience. Very clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yanzhong

Travelled with family
I like the hot springs.
Stayed 1 night in Jun 2025

6/10 Okay

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not worth the price

We enjoyed our stay at Ajisai. The rooms and futon were comfortable and staff was nice and accommodating, but for the price I have stayed at far better Ryokan. The images online made the rooms seem bigger and as if we would have our own baths attached to our room. Which is my own fault for not reaching out to clarify. But, personally, I would not have paid the ammount we did if I'd known it was only two tattami rooms and a toilet. Also, my companians were dissapointed in the way that the staff handled a large spider entering our room, as it made the room very difficult to be in, but we sincerely hope that the older man who sprayed an entire raid can into our room is okay as we could hear him coughing from upstairs. Speaking of which, the floors are very thin so if you have the downstairs room you can hear everyone walking in the hall and in their rooms upstairs.
Stayed 2 nights in Jun 2025

8/10 Good

Josh

Stayed 1 night in Jun 2025

10/10 Excellent

Suzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David, Dubuque

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super staff
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous.
Stayed 2 nights in May 2025

10/10 Excellent

David, Dubuque

Liked: Amenities
Staff was so good. Very friendly and hard working. Food was excellent. Highly recommend to those who want a get-away.
Stayed 1 night in May 2025

8/10 Good

Philip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, serene l, and authentic ryokan feel. The onsen's are wonderful and the Japanese style room is a truly wonderful experience.
Stayed 1 night in May 2025

10/10 Excellent

Laissa Cassandra

Stayed 1 night in May 2025

4/10 Poor

Tenya

Disliked: Cleanliness, amenities
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

10/10 Excellent

Jaimie

Stayed 1 night in May 2025

10/10 Excellent

Zahi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Riocam with 2 Onsen. Room very traditional Food beyond expectations The staff is very friendly. We had a memorable experience.
Stayed 1 night in May 2025

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
The standard of the food is not up to my expectation.esp.it is a high end lodging. Overall...a fulfilling experience.
Stayed 2 nights in May 2025

10/10 Excellent

Timea

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Enjoyed the dinner in our room and the private onset!
Stayed 1 night in Apr 2025

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in a beautiful area. Staff was great & the food was wonderful. Hot spring baths were wonderful!
Stayed 2 nights in May 2025

6/10 Okay

Kyle

Liked: Property conditions & facilities
Disliked: Staff & service
The onsen was great that wasnt my problem. My first problem was actually getting there, the google maps had me climb a bunch of stairs. The place should encourage taxi for future stays. The second was limited food selections. The third, was well expedia said breakfest was included but when i asked they said no i had to pay. I did but i just think it should be fixed on there expedia profile.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. The food was great and they accommodated one of oue
Stayed 1 night in Apr 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being far away from the hustle and bustle of the surrounding area truly elevates the experience. The room was clean & comfortable and the hot spring was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the experience!

Wonderful! Best meal of our trip and relaxing private onsens. Comfortable beds and strong wifi. We would definitely return. Ajisai is a ryokan or traditional Japanese inn tatami-matted rooms, futons and private onsens or natural hot springs. Upon making a reservation, the hotel sent us a detailed email with directions and advice. The managers/owners are lovely and very helpful. When you arrive, you can feel the peaceful atmosphere. Our family studio had a queen and a twin bed raised with 2 extra futons in the closet. The rooms are spacious with a private bathroom but no showers –reserve an onsen which include showers. Buy the “half board” which includes kaiseki or a multi-course dinner and your choice of Japanese or Western breakfast. The dinner was an entire experience – just as you finish a course, another one is served. Our favorite course was the cook your own beef on your own mini cooking device – it was both fun and delicious. There were 3 choices of private onsens: indoor and outdoor, indoor with sauna, or outdoor. They were a very relaxing and rejuvenating experience. You will love the serenity and overall experience of Ajisai Onsen Ryokan!
Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Liked: Staff & service, amenities, property conditions & facilities
The staff was wonderful. Kind, eager to help and make sure guests were taken care of. We had a wonderful dinner and equally excellent breakfast. It’s a small quiet place out of the way, and it felt private and peaceful. The onsen reservation system was simple and we got lucky to get multiple chances to try indoors and outdoors. We had a great experience.
Stayed 1 night in Apr 2025