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Hakone Ashinoko Hanaori

3.5 star property

Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Creator video
In-room safe, free WiFi, bed sheets
Lobby
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Hakone Pirate Ship
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪3 min walk‬

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(46 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(95 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(29 reviews)
  • 47 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

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  • Free Wi-Fi
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About the area

Hakone

With a stay at Hakone Ashinoko Hanaori in Hakone (Motohakone), you'll be a 1-minute drive from Lake Ashi and 7 minutes from Ōwakudani. .This spa hotel is 4.9 mi (7.9 km) from Hakone Kowakien Yunessun and 12 mi (19.3 km) from Gotemba Premium Outlets.

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Pirate Ship - 1 min walk - 0.2 km
  • Lake Ashi - 3 min walk - 0.3 km
  • Hakone Visitor Center - 6 min walk - 0.6 km

Getting around

  • Hakone Gora Station - 12 min drive
  • Kowakidani Station - 13 min drive
  • Haneda Airport (HND) - 132 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬7 min drive
  • ‪桃源台ビューレストラン - ‬11 min walk
  • ‪銀の穂 - ‬6 min drive
  • ‪Lake SIde Grill - ‬8 min drive
  • ‪グランリヴィエール箱根 - ‬6 min drive

About this property

Hakone Ashinoko Hanaori

Mountain hotel with free parking, near Lake Ashi
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Make yourself at home in one of the 154 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access, shopping on site, and a vending machine.
Enjoy a satisfying meal at 季しかり（ときしかり） serving guests of Hakone Ashinoko Hanaori. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
季しかり（ときしかり） - This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 938 out of 1335 reviews
Rating 8 - Good. 299 out of 1335 reviews
Rating 6 - Okay. 56 out of 1335 reviews
Rating 4 - Poor. 19 out of 1335 reviews
Rating 2 - Terrible. 23 out of 1335 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

beatrix

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! The rooms and food was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, amenities, property conditions & facilities
We rented a traditional Japanese room which also included two single western beds and a small onsen on the porch. Felt like we were hidden in the trees with the best options for sleeping. The design of the room was efficient and thoughtful. Two meals per day are included and the buffet selection includes many Japanese food items which were well prepared. Western dishes are available as well. Japanese gowns are provided for wearing around the hotel along with many slipper options. Overall this resort offers a unique experience for foreign travelers. I highly recommend staying here.
Outside the lobby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Lovely buffet meals, the rooms were wonderful and clean. Clean and well kept facilities.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chun N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the ropeway station. That is very convenient for people who wants to use the ropeway. The only downside is that once the ropeway station closed at 5 pm, there is nothing to do nearby. The property is very well maintained. Our room faced the lake. It is spacious and beautiful. We stayed two nights. The food at the buffet is excellent. If the food items in the buffet can be different for each night, that would be perfect. The services offered by the staff is top notch. Will stay with the hotel again
Stayed 2 nights in Oct 2025

10/10 Excellent

Janina, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experiance , relaxing and the food was out of this world .
Stayed 2 nights in Sep 2025

10/10 Excellent

Elexis

Travelled with partner
Liked: Cleanliness, amenities
The room was absolutely beautiful, clean, and comfortable. Food was amazing with many vegetarian options, all you can eat buffet style. The spa amenities were affordable and well organized.
Stayed 1 night in Oct 2025

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice upscale hotel next to Lake Ashi. The hotel is new and conveniently located for public transportation. Easy to get to the cable car, bus stop, and the famous pirate ship ferry accross the lake. We stayed for two nights and it was enjoyable and enough. The staff are very friendly. The hotel is spread over two interconnected buildings and we stayed in the middle one. The first, small building is for the common areas and the next long building is the guest rooms. The onsen is very nice, clean and equipped well. The restaurant is a buffet style, and sufficient. Hakone is not an area for tourists who are you used to all inclusives in sea side resorts. It is a wellness and nature area and you’re lucky to find a hotel providing this upper
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room, onsen, and massage area very nice. Professional and friendly staff. Only thing to improve is the food — it was decent, but the options were the same each day, and there were very few vegetarian options (and they couldn’t custom make things).
Stayed 3 nights in Oct 2025

10/10 Excellent

Ha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby with breath taking views of Lake Ashi, with modern amenities and plenty of Japanese touche. Free shuttle bus to Odarwa station and the fact Hakone ropeway and Pirate ship is only 5mins walk away. There’s coffee in the lobby and ice tea to settle in when you arrive. The onsen is great for those who dare to bath naked or you can opt for private onsen for a fee. Live the fact they had 2 electric massage chairs just outside the baths to wind down. Also you can book for massage at their onsite facility. Breakfast and dinner buffet was great - the only down side was it was repeated so could get a little boring if you stayed more than 2 nights. Overall, highly recommend this place. Came with my two kids who were under 10.
Stayed 2 nights in Oct 2025

10/10 Excellent

FRANK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location and proximity to the ropeway and the pirate ship. The grounds were beautiful. Our room was very comfortable and I loved our outdoor tub with constant warm onsen waters in it. Loved the foot bath. Loved the kimonos and lounge wear they provided. Breakfast and dinner both had plenty of tasty choices. What we feel they can improve on is communication. At checkin we were directed to a self serve kiosk. We did not get very clear check in information. Also, the staff spoke very little English which made it difficult to buy a drink or get information about the hotel. But overall it was a peaceful and relaxing visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maude-Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un expérience incroyable! Nous avons adoré. Je recommande fortement. La bouffe est excellente pour un style buffet. Le Olsen est très bien. C’est situé près du tour de bateau et du lac. Un endroit parfait pour relaxer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, incredibly welcoming, and a clean, well appointed, and delightful stay… highly recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Darlene

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tae Hun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Crystal, Foster CIty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, super close- walking distance to ride a gondola to a major world renowned attraction (volcano). Super baby and kid friendly; we got a balcony room facing the lake which allowed us to open the screened door to get fresh air. The onsen was clean and in excellent condition; lots of quality amenities. Buffets were generous and quality as well. They had an unlimited sake, whiskey, wine, beer bar plus all the juices, soft drinks, tea and coffee you want. The coffee was meh; worse than Keurig, but the Japanese teas were very fine. There were so many food options it is a little overwhelming but I think it would be nice to have a guide to introduce people to how you would do a curated kaiseki meal by course; so folks can enjoy some of that experience.
Stayed 2 nights in Sep 2025

8/10 Good

Amarjeet

Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have stayed longer

The hotel is gorgeous and perfectly located near Togendai station. Accessible by public transport, it was easy to get to from Tokyo. The rooms are perfectly suited for short stays but could be stretched for 3 or 4 days and still be super comfortable. Plenty of Instagram worthy photo opportunities, sensational breakfast and dinner. Staff are constantly helpful and wonderful. My only issue was 2 nights wasn't enough to catch everything that Hakone and the surrounds had to offer. Highly recommended.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Hakone overviewing the lake. Great variety for the breakfast & dinner buffet.
Stayed 1 night in Sep 2025

10/10 Excellent

Israela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay,great location,great food

Stayed 3 nights in Sep 2025

10/10 Excellent

LINNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stayIng with nice lake view, clean room, staff 's hospitality and tasty meals !
Stayed 1 night in Sep 2025