Hakone Guesthouse Gaku - Hostel

2.0 star property

Photo gallery for Hakone Guesthouse Gaku - Hostel

Shared Dormitory, Women only
Point of interest
Japanese-style triple room (futon room) | Terrace/patio
Japanese-style triple room (futon room)
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View map
1380-385 Gora, Hakone, Kanagawa, 250-0408
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪20 min walk‬

Hakone Guesthouse Gaku - Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 82 reviews
Rating 8 - Good. 24 out of 82 reviews
Rating 6 - Okay. 6 out of 82 reviews
Rating 4 - Poor. 3 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Excellent location. Rooftop terrace very good. I am too old to get up from futon and also would liked a chair in bedroom. Gora is best place if you have only limited time in Hakone and the property is only a very short walk to transport.
Stayed 2 nights in Aug 2025

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived just after 2pm to leave our luggage, but instead were warmly welcomed and given our room key. The Gaku hotel is maybe 10 minutes’ walk from the train station through the underground passageway. One public onsen is also about 10 minutes away on foot. Despite the very convenient location, the neighborhood is near-silent, very serene with a major park just up the hill. We heard no noise at all from our second-floor room. Our tatami was clean and airy, with air conditioning and extra bedding in the closet. The bathing facilities were separate but ample for all guests to use, uncrowded and unrushed. There was a communal kitchen and fridge, as well as vending machine, area to play pool. The same friendly Mr Ryogo Komuro who checked us carried my bag up the stairs from the street to the second floor room and later provided very detailed travel info for the limited time (2 days) we had available to enjoy the Hakone Loop with our Hakone Free Pass. Highly recommend this hotel, if you can do without the traditional ryokan experience with in-room meals and onsen!
Stayed 1 night in Jul 2025

8/10 Good

Cole

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Maya Gabrielle

Nice quaint place. Close to lots of cool things. Will come again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaditya

Stayed 1 night in Jun 2024

10/10 Excellent

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the Cable Car

Really nice little guesthouse near to the Cable Car, has an amazing roof top terrace and social area below the house and a nice coffee shop next door
Stayed 1 night in Jun 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the train station and bus stops. Clean and quiet!
Stayed 2 nights in Mar 2024

4/10 Poor

Kostadina

Disliked: Cleanliness, amenities
At booking, I had made a mistake in dates and asked for a small change but was refused, thus losing a night’s payment of about £70. When l stayed at the property, l was alone most of the time, so l know that the change of dates l had asked for could have easily been accommodated. When in Japan, it was extremely difficult to reach the property on the phone. I had to seek assistance from Expedia on every step. At the property itself, no maintenance whatsoever — garbage was not picked up a single time during my week-long stay. With the exception of a staff member called Yogi who tried to be nice,, the rest was disappointing. Expedia should not be promoting this place.
Stayed 7 nights in Jan 2024

10/10 Excellent

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel
Stayed 2 nights in Jul 2023

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, and awesome staff!
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guesthouse is very conveniently located, just 3-4 mins walk fr Gora Station. The whole place is very neat and clean, the communal bathrooms, toilets, kitchen are
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view from the roof top bbq area. Comfy and welcoming guest lounge. Awesome host.
Stayed 1 night in Jan 2020

10/10 Excellent

KarenKim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I stayed at the Tsubaki room for two nights. The room is originally for three people but the hostel nicely provided another futon for a fee. It was so cold when we stayed at the hostel so we didn't get to hang out at the rooftop but we enjoyed playing pool and table tennis on the first floor. We also needed duct tape for my luggage--good thing they had one. The hostel smells nice, too!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel comfortable. Environment is good. Location easy to find.
Stayed 1 night in Dec 2019

10/10 Excellent

Cheng Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Guesthouse

The location is near Gora station. The staff were friendly and able to speak English. They are very helpful too. Great location. Moving around is very convenient. During our stay, the cable car is under maintenance. It was replaced by buses. There was a common lounge and cooking area. There's aldona rooftop where one can relax there. In the ground floor, there's recreation area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ace, Cebu, Philippines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had a great time here---too bad we only stayed overnight. Everything was as advertised, & the location was perfect. Very accessible. Kuzu was also very helpful & attentive. Would stay here again given the chance.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, love the guy behind the counter with the bell on his keys!! very friendly and helpful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Tari, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5-7min walk from Gora station, and there's the underpass you have to cross with stairs leading up and down. Reception was on the 3rd floor if I recall correctly, so again, you have to bring your luggage up, and then to whichever level your room is on. Toilets are clean, bathroom is nice and spacious. Sinks are available at the end of the hallway on each level too. You can stay in the common space until certain hours, there's a console there. Pool table on the first floor, and there's a rooftop too, both of which you'll need to seek permission from whoever is at the reception.
Stayed 1 night in Dec 2018

10/10 Excellent

Susanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staff

Zaku is very kind to help us take all our suitcases to 3rd floor. We have 3 large suitcases and 4 cabin cases and because we are catching the Hakone ropeway, we just leave all bags to Zaku and he brought it all to our room. The room is large for 7 persons, very comfortable and we can sleep very well. We even cooked the rice and boiled the water. Meet some guests from Sidney and Indonesia too. Shared livingroom. The only cons is the stairs is bery narrow to 3rd floor. From gora sta, find a tunnel and go down and up stairs, then go straight, the hotel is not far from there in the right side. Use google maps.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 5mins walk to Gora Station. Love the recreational facilities provided by the Guest House. Pool table, Nintendo games, guitar. Host is friendly. Made some new friends from all over the world.
Stayed 2 nights in Dec 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is good

We had a great time at this guesthouse, it’s very cozy and the person in charge is very friendly to us thought they speak very little Japanese. We were given a tatami room for the night, and you have to make your bed.
Stayed 1 night in Nov 2018