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Hotel Hakone Terrace

3.0 star property

Photo gallery for Hotel Hakone Terrace

Property entrance
Deluxe Twin Room
Food and drink
Front of property – evening/night
Free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Hakone-machi Gora 1320-934, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪3 min walk‬
  • Place, Hakone Gora Park
    ‪5 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Family Bedroom

Free WiFi

Family Bedroom

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

Similar properties

Hot springs
HAKONE Setsugetsuka
Gora
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 324 reviews
The price is NZ$481
4 June - 5 June
HAKONE Setsugetsuka

About the area

Hakone

With a stay at Hotel Hakone Terrace in Hakone (Gora), you'll be a short 4-minute walk from Hakone Gora Park and within 4 minutes by car from Hakone Kowakien Yunessun. .This hotel is 6.5 mi (10.5 km) from Lake Ashi and 11.8 mi (18.9 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 3 min walk - 0.3 km
  • Hakone Gora Park - 5 min walk - 0.4 km
  • Hakone Museum of Photography - 6 min walk - 0.6 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬20 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪奈可むら - ‬17 min walk
  • ‪Coffee Camp - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬9 min walk

About this property

Hotel Hakone Terrace

Hotel Hakone Terrace offers 8 accommodations with slippers and hair dryers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Make yourself at home in one of the 8 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
The front desk is staffed during limited hours.
Hotel Hakone Terrace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Terrace

Hotel Hakone Terrace Hotel

Hotel Hakone Terrace Hakone

Hotel Hakone Terrace Hotel Hakone

Hotel Hakone Terrace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 36 out of 88 reviews
Rating 6 - Okay. 13 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.
Stayed 1 night in Jan 2020

10/10 Excellent

ALEXEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Aspen without the skiing

excellent condition and great use of space in the room. location could not have been any better too - close to the bus stop and the rope way.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Kian Heng

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived. Our hotel room was very spacious and perfect for our one night stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovey with a wonderful view and the staff were just so helpful. The service they provided to us was above and beyond, making for a very pleasant stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Restaurant dinner menu was delicious
Stayed 3 nights in Oct 2019

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing, sparkling , like new , great stay.
Stayed 1 night in Oct 2019

8/10 Good

M, Chicago, IL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to cable car and Gora. Would stay here again.
Stayed 2 nights in Aug 2019

10/10 Excellent

KrisEv07

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, our room was spacious and very clean. We enjoyed our stay!
Stayed 1 night in Aug 2019

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but the location is a bit far from station and no restaurants around
Stayed 1 night in Jun 2019

8/10 Good

Faizal

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay in Hakone !

Very happy and pleased with the stay!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most caring and helpful staff we have had so far!! I’d stay here again in a heartbeat!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms and not to far from a convenience store and the cable car.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and very spacious. The high tech tub was awesome. The staff were very friendly, and they have Netflix which is great when you've been travelling for weeks and just want a night in! There is no elevator, carrying our luggage up to the third floor was a bit of a pain.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large room, had aircon and heater. The room had a kitchen with a cook top but no tea towels, cutlery, utensils, pots or pans. The room was not cleaned during our stay. There was no elevator, only stairs which made it difficult as we had to carry out luggage up 3 flights.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner. Was helpful with town details and welcoming. Twin room was very large for Japan with own kitchen and separate bathroom. Room was well finished throughout and modern.
Stayed 2 nights in Apr 2019

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick break away to have a look around. Good space for a family
Stayed 1 night in Jan 2019

2/10 Terrible

Farzanah

Disliked: Cleanliness, room comfort

Poor service

Room does not get cleaned during your stay at all. No lift so you need to bring your bags up to your room yourself.
Stayed 3 nights in Dec 2018

8/10 Good

Aditya

It was a decent okeyish type of experience. Hotel should look forward to relaxing checkin timing rules
Stayed 1 night in Nov 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Accommodation

Great location at a reasonable price. Friendly staff and restaurant next to lobby. Large, clean rooms as well.
Stayed 1 night in Oct 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone Gem

Great location, large and clean room, and accommodating staff. Highly recommend this hotel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018