Hotel Okada

4.0 star property

Photo gallery for Hotel Okada

Public bath
Public bath
Bathroom sink
Breakfast and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Tamadare Falls
    ‪7 min walk‬
  • Place, Gyokuren Shrine
    ‪9 min walk‬

Room options

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

  • 51 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • 51 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5

Standard Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 5 Single Futons

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Single Futons

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5

[Upper Floor Guest Room] Japanese-style Room [Japanese Room] [Non-smoking]

  • Sleeps 5

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

Similar properties

About the area

Hakone

Located in Hakone (Yumoto), Hotel Okada is within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. .This spa ryokan is 7.3 mi (11.7 km) from Lake Ashi and 9.4 mi (15.1 km) from Hakonejinja Mototsumiya.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Tamadare Falls - 7 min walk - 0.7 km
  • Gyokuren Shrine - 9 min walk - 0.8 km
  • Key Hiraga Museum - 18 min walk - 1.5 km
  • Hakone Toy Museum - 19 min walk - 1.7 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Haneda Airport (HND) - 87 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪はつ花そば 本店 - ‬15 min walk
  • ‪茶のちもと - ‬15 min walk
  • ‪箱根浪漫亭湯本店 - ‬15 min walk
  • ‪滋養料理山法師 - ‬6 min walk

About this property

Hotel Okada

Boardwalk/promenade ryokan with spa services and a 24-hour front desk
Hotel Okada offers 103 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with onsite massages, body treatments, and facials. This ryokan also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Stop by the ryokan's restaurant, Sky Lounge, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Hakone? This ryokan has 5199 square feet (483 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 1 2025 to December 20 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 867 reviews
Rating 8 - Good. 288 out of 867 reviews
Rating 6 - Okay. 95 out of 867 reviews
Rating 4 - Poor. 35 out of 867 reviews
Rating 2 - Terrible. 10 out of 867 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Veron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. A few places nearby to explore alongside other onsen hotels. The hotel was beautiful, and the staff were very kind. We booked a top floor western room and it was lovely. The private onsen in our room was amazing - it was spacious and everything was perfect. The room was so clean and neat. Though we wish there was more to do in the hotel. Also, if there were more shuttles running from the station- that would be great. Overall, we loved our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 3 nights in Sep 2025

10/10 Excellent

Na'Quan

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were wonderful. There is a hotel around the corner that Okada shares use of the rooftop hot springs, and that is absolutely worth a visit. It was beautiful up there, albeit a little hard to find off the 8th floor side entrance and you walk up a hill to the other building. If you can spring for the room with the hot spring tub in it, def do that. We did this for our 2nd night there, and it was a big bonus to the experience. The rooms are great and the quintessential Japanese experience (at least it seemed so to us). The buffet food was great, but the price is very high per person. That was our most expensive meal of the entire 10-day trip. If we were to do it again, we’d have done the buffet once for convenience, but gone to a local restaurant instead for the 2nd night. Heads-up - even if you buy a beer from the vending machine in the hallway outside the buffet…you can’t drink it inside. We bought one from the machine and tried to drink it but got scolded like criminals even though we bought in the hallway. Maybe the restaurant is separately run, but just a heads-up. Don’t make the same mistake. They have a convenient shuttle bus that goes straight to the train station/center of town where you can get the Romance Car back to Shinjuku or a trains onto the Hakone Cable Car / Ropeway. We’d stay here again for sure.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good hot spring
Stayed 1 night in Aug 2025

8/10 Good

Donna

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel although a bit older building. Staff was very helpful and spoke english well so no issues on communication. Baths do not allow tattoos though.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

sukanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Sonya

Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful rooms with private Onsen

We just loved this last peaceful stay in Hakone.
Stayed 2 nights in Jun 2025

8/10 Good

Yiting

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are pretty old but overall comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Adella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff is amazing and the amenities are nice for what we are paying. It’s very family friendly - in the buffet restaurant they have cute dinnerware sets and bibs for kids and actual high chairs (the ones people use at home) and baby wipes warmed in small buckets of warm water. Love the option of private bath (additional 1500¥) and free massage chair use.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were amazing. Staff were so friendly, professional and very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Cam, Kensington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from train station. Not many dinning option nearby.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 2 nights in Jun 2025

10/10 Excellent

Annette

Stayed 2 nights in Jun 2025

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery. Friendly staffs. Decent breakfast buffet
Stayed 1 night in Jun 2025

10/10 Excellent

Uyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent re to relaxing experience... We really enjoy our time here. Just keep in mind the facility is a little outdated but overall a relaxing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

KAZUTAKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Outstanding staff, beautiful room with private soaking tub.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025