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Best Western Plus Hotel Böttcherhof

4.5 star property

Photo gallery for Best Western Plus Hotel Böttcherhof

Food and drink
Sports facility
Exterior
Lobby
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Spa
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View map
Woehlerstrasse 2, Hamburg, HH, 22113
  • Place, Miniatur Wunderland
    ‪9 min drive‬
  • Place, Hamburg City Hall
    ‪9 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪10 min drive‬
  • Airport, Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Business Room, 1 Double Bed

Business Room, 1 Double Bed

Business Room, 1 Double Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed (Quiet Location)

Premium Room, 1 Double Bed (Quiet Location)

Premium Room, 1 Double Bed (Quiet Location)

9.2 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Refrigerator & Microwave

Standard Apartment, 1 Double Bed, Refrigerator & Microwave | Room amenity

Standard Apartment, 1 Double Bed, Refrigerator & Microwave

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Quiet Location)

Standard Room, 1 Double Bed (Quiet Location)

Standard Room, 1 Double Bed (Quiet Location)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Hamburg

A stay at Best Western Plus Hotel Böttcherhof places you in the heart of Hamburg, a 5-minute drive from Wasserkunst Kaltehofe and 9 minutes from German Customs Museum. .This luxury hotel is 4.5 mi (7.3 km) from Hamburg City Hall and 4.6 mi (7.4 km) from Prototyp Auto Museum.

What's nearby

  • Miniatur Wunderland - 9 min drive - 7.8 km
  • Hamburg City Hall - 9 min drive - 8.1 km
  • St. Michaelis Church - 10 min drive - 8.5 km
  • Elbe Philharmonic Hall - 10 min drive - 8.5 km
  • Fish Market - 13 min drive - 10.2 km

Getting around

  • Horner Rennbahn S-Bahn - 3 min drive
  • Hasselbrook Station - 6 min drive
  • Hannover Airport (HAJ) - 97 min drive

Restaurants

  • ‪Meram - ‬3 min drive
  • ‪Donja Restaurant - ‬3 min drive
  • ‪Pizza Max - ‬3 min drive
  • ‪Hardal - ‬3 min drive
  • ‪Goodfellas Shisha Lounge - ‬3 min drive

About this property

Best Western Plus Hotel Böttcherhof

Luxury hotel with a full-service spa and a fitness center
Best Western Plus Hotel Böttcherhof offers 164 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 81-cm flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at Restaurant Johann's, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 20 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Restaurant Johann's - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 17 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Johann's

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 20 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 81-cm flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 per person
  • Self parking fee: EUR 17.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE160005047
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Best Western Plus Böttcherhof
Best Western Plus Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof
Best Western Plus Hotel Böttcherhof Hamburg
Best Plus Bottcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel
Best Western Plus Hotel Böttcherhof Hamburg
Best Western Plus Hotel Böttcherhof Hotel Hamburg

Reviews

Best Western Plus Hotel Böttcherhof Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 267 out of 473 reviews
Rating 8 - Good. 165 out of 473 reviews
Rating 6 - Okay. 19 out of 473 reviews
Rating 4 - Poor. 9 out of 473 reviews
Rating 2 - Terrible. 13 out of 473 reviews

Reviews

10/10 Excellent

James, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay plus a good price. No much around the hotel
Stayed 1 night in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jun 2025

10/10 Excellent

mahmoud, Canton

Stayed 1 night in May 2025

10/10 Excellent

Khaled Jibreel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

The hotel is very comfortable, quiet and away from the noise.The check-in process was very quick.The receptionist Ibrahim Fouda was smiling, friendly, and so cooperative
Stayed 1 night in Apr 2025

8/10 Good

Ramish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, I believe parking should have been included in reservation!
Stayed 5 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

I.

Stayed 2 nights in Nov 2023

8/10 Good

Marina

Stayed 1 night in Aug 2023

10/10 Excellent

ALAN

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Nights Stay

One night stay with my son. Great hotel, very clean, good facilities and easy parking.
Stayed 1 night in Jul 2023

10/10 Excellent

CHARLES, DISCOVERY BAY

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel is always clean and friendly staff. The breakfast,lunch and dinner buffet is excellent
Stayed 1 night in May 2023

8/10 Good

Roshanak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg

Everything was perfect except for the location! Be aware if you don't have a car. I paid a lot of money for the taxi. The nearer metro station is 30 minutes on a walk The hotel is very good and comfortable
Stayed 2 nights in Apr 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

2/10 Terrible

Erica, Charleston

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
What a nightmare stay! The entire place reeks of cigarette smoke. The staff were incredibly rude, hostile even. Also, check your bill, they tried to charge me for several additional services. The hotel maids kicked me out before checkout time, because they wanted to finish early. The area is a dangerous area. I would stay anywhere else, if I were to visit again. Even a cardboard box would be nicer than this place.
Stayed 1 night in Oct 2022

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We checked in at 1 am, after our flight was delayed and driving 6 h . The night desk staff said “ we have no rooms for you since you arrived late,” I informed him that I had a reservation and room was prepaid. He laughed and said “ I was just joking!” This was unprofessional and inappropriate. He then said free breakfast is available from 6 to 10 am. When we check out , the front desk staff said breakfast is 19 euros. I informed her that I was told it was free. She said it’s not and would not waive the charges.
Stayed 2 nights in Jul 2022

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stop in Hamburg

Totally a very clean and tidy hotel with a really good breakfast. Easy access and calm, with a nice restaurant and bar.
Stayed 1 night in May 2022

10/10 Excellent

Chris

Stayed 1 night in May 2022

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel to stay in while in Hamburg!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new room. Very spacious. Bedding very comfortable. Hotel has a very classy restaurant. Need a car to Commute anywhere you want to go buy not too far from City center.
Stayed 1 night in Aug 2019

4/10 Poor

Eliott

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very rude hotel manager towards British guests.

very nice hotel with an excellent restaurant in a very strange area! As a regular Best Western guest I always book them for a pretty much guaranteed great stay. However this stay was entirely ruined by the deputy manager who apparently had a bee in his bonnet!! The manner that we were shouted at due to a mix up regarding check out that was nothing to do with us. The manager shouted at us demanding that we can’t leave without paying, Even though we were not totally leaving the hotel simply going for a breath of fresh air outside. The manager was totally out of order as there was no way we were going to “run away without paying” as the hotel had all of our suitcases and luggage, Even my wallet, Passport and £1000+ of work equipment. A total moron of a manager, We wouldn’t stay again with this exact hotel which is a shame as it’s very good otherwise. A formal complaint will be made to Best Western Hotel Group. I can only imagine that we were treated in this way due to being British visitors.
Stayed 1 night in Jul 2019