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Room type Options Nightly price Book
Executive Room, 1 Double Bed
30 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)
20 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 Double Bed, Garden View (Quiet Location)
20 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premium Room, 1 Double Bed, Garden View (Quiet Location)
20 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Riverfront Hamburg hotel in Hamburg-Nord with 2 restaurants

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

Located in Hamburg (Hamburg-Nord), Best Western Premier Alsterkrug Hotel is within a 10-minute drive of Hagenbeck Zoo and Hamburg Messe and Congress. This upscale hotel is 4.9 mi (7.9 km) from Reeperbahn and 5.2 mi (8.4 km) from Hamburg City Hall.

Make yourself at home in one of the 106 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy German cuisine at Restaurant Alsterkrug, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and 6 meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277, Hamburg, HH 22297

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 106
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Conference space
  • Fireplace in lobby
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Steam room
  • Sauna
  • Smoke-free property
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1985
  • Number of restaurants - 2
  • Conference space size (feet) - 2669
  • Conference space size (meters) - 248
  • Number of meeting rooms - 6
  • Cruise terminal shuttle (surcharge)
  • Conference centre
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Free parking nearby
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Electric car charging station
  • Banquet hall
  • Street parking
  • Eco-friendly cleaning products used
  • Uncovered parking
  • Covered parking
  • Distance from property (ft) 7
  • Distance from property (metres) 2
  • Bus station shuttle (surcharge)
  • Garage
  • Outdoor furniture
  • Off-street parking
  • Wheelchair accessible: No
  • Food and water bowls
  • Secured bicycle storage
  • Bicycle parking available
  • Electric bicycle charging station
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Bowling alley on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Italian
  • Croatian
  • Polish

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Room Amenities

Best Western Premier Alsterkrug Hotel offers 106 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size 23
  • TV size (measurement) inch
  • Rainfall showerhead
  • Heating
  • Portable fan
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Wardrobe
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Braband Bistro & Wein - This restaurant specializes in German cuisine and serves lunch and dinner. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Bicycle rentals on site
  • Bowling alley on site
  • Rowing or canoeing on site
  • Boat on site
  • Canoe on site
  • Fishing nearby
  • Health or beauty spa nearby
  • Swimming nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 7
  • Steam room in spa

Accessibility

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 69 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs and cats only
  • 1 total pets
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, cash, and mobile payments. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Children stay free

Parking height restrictions apply

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Smoke detector

Renewable energy source - solar

Car not required

Children stay free - maximum age 12

Mobile payments

Guest will receive an email before arrival 24 hours

Property is not currently implementing any enhanced cleaning measures

Property is not currently implementing any guest safety measures

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Uncovered self parking fee: EUR 7 per day
  • Covered valet parking fee: EUR 17 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 69 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western
  • Best Premier Alsterkrug
  • Best Western Premier Alsterkrug Hotel Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Best Western Premier Alsterkrug Hotel Hotel Hamburg

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Parking height restrictions apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars and is displayed on this page as 4 stars.

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