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Novotel Hamburg Central Station

Photo gallery for Novotel Hamburg Central Station

Lunch and dinner served, Scandinavian cuisine
Meeting facility
Bar (on property)
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Steinstrasse 1, Hamburg, 20095
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Place, Miniatur Wunderland
    ‪17 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Hamburg

With a stay at Novotel Hamburg Central Station, you'll be centrally located in Hamburg, within a 5-minute drive of Miniatur Wunderland and Hamburg Cruise Center. .This hotel is 1.2 mi (2 km) from Elbe Philharmonic Hall and 1.8 mi (2.9 km) from St. Pauli Piers.

What's nearby

  • Markthalle Hamburg - 1 min walk - 0.2 km
  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburg City Hall - 9 min walk - 0.8 km
  • Jungfernstieg - 10 min walk - 0.9 km
  • Miniatur Wunderland - 17 min walk - 1.4 km

Getting around

  • Steinstraße Station - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Airport (HAM) - 39 min drive

Restaurants

  • ‪Huang - ‬2 min walk
  • ‪Vincent Vegan - ‬4 min walk
  • ‪Daniel Wischer - ‬3 min walk
  • ‪Tunnel Döner Station 1 - ‬3 min walk
  • ‪Roncalli Grand Café - ‬4 min walk

About this property

Novotel Hamburg Central Station

Novotel Hamburg Central Station offers 227 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 227 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and bike storage.
Enjoy a satisfying meal at Mysa serving guests of Novotel Hamburg Central Station. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Mysa - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare.
Mysa Bar & Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 36 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Things to do

  • Bicycle rentals
  • Bicycle storage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Covered self parking fee: EUR 36 per night
  • Early check-in fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Novotel Hamburg Central Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 238 reviews
Rating 8 - Good. 73 out of 238 reviews
Rating 6 - Okay. 15 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 4 out of 238 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesús

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel felt new as did the room. It was very good. The bar was pleasent although for one of our two nights we were not allowed in because of a private function. The hotel is in the perfect location, 5 minutes from the Central Train Station and close enough to the centre of Hamburg. Some great restaurants close by that you may not come across unless you use a Hamburg guide book like Lonely Planet.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, gracious and helpful. The food choices at breakfast were excellent. Dinner in the restaurant was excellent. The location is convenient to the city center and the train station. A clean room awaited us each day. Thank you.
Stayed 6 nights in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
-
Stayed 4 nights in Nov 2025

10/10 Excellent

Omayma

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, amazing staff and tasty and nourishing breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff. Quiet, very comfortable sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Abdelrahman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, comfortable bed & good area
Stayed 4 nights in Oct 2025

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The room was clean with a very comfy bed. Lots of variety at breakfast. Would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a wonderful staff! The hotel is very close to the central station and easy walking distance to shopping and main attractions.
Stayed 1 night in Oct 2025

8/10 Good

Carl Stuart

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good looking hotel, in an excellent location- just far away enough from the business of the station. Rooms were excellent, included free mineral water, and coffee pod machine; bar area good too. Rooms well insulated from noise outside, though air con was weak. However, staff would ignore you, didn't say good morning, or even hello as you walked past. I did like the bar, but drinks frequently went off; sometimes table service, sometimes you went to the bar yourself. Otherwise I would recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to rail station
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff very helpful . Especially Kathryn . The breakfast was excellent . I loved that it was convenient for the station and the shopping streets . Would stay there again .
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. There was even an espresso machine in the room!!! Imagine that! That amenity is an amazing find in hotels these days!
Stayed 1 night in Aug 2025

10/10 Excellent

Steven, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary new hotel. Room was large, well designed and immaculate. Great value.
Stayed 1 night in Aug 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is clean. breakfast is very good and the hotel is just a short walk from central station.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cameron, Annan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked like a brand new property, furnished well & very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Neritan, Washington

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Alastair

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nearly new hotel, very clean and friendly. Located near central station
Stayed 4 nights in Jul 2025

10/10 Excellent

Kin Sang Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
Stayed 5 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

8/10 Good

Victor Napoleon

Liked: Cleanliness, property conditions & facilities
Location is really convenient and the overall experience at the hotel is good
Stayed 2 nights in May 2025