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The Cloud One Hamburg - Kontorhaus

Photo gallery for The Cloud One Hamburg - Kontorhaus

2 bars/lounges
2 bars/lounges
In-room safe, desk, free WiFi, bed sheets
Reception
2 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
Willy-Brandt-Straße 20, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, Balcony (SPECIAL CLOUD)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (THE CLOUD)

8.6 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(37 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the area

Hamburg

With a stay at The Cloud One Hamburg - Kontorhaus in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Miniatur Wunderland and Hamburg Cruise Center. .This hotel is 1 mi (1.6 km) from Elbe Philharmonic Hall and 1.5 mi (2.4 km) from St. Pauli Piers.

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.3 km
  • Hamburg City Hall - 7 min walk - 0.7 km
  • Jungfernstieg - 8 min walk - 0.8 km
  • Miniatur Wunderland - 12 min walk - 1.1 km
  • Elbe Philharmonic Hall - 15 min walk - 1.3 km

Getting around

  • Meßberg Station - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Airport (HAM) - 38 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Gröninger Privatbrauerei - ‬4 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪beets&roots - ‬3 min walk
  • ‪O-Ren Ishii - ‬3 min walk

About this property

The Cloud One Hamburg - Kontorhaus

The Cloud One Hamburg - Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 457 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Grab a bite from the snack bar/deli serving guests of The Cloud One Hamburg - Kontorhaus. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

The Cloud One Hamburg - Kontorhaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 343 reviews
Rating 8 - Good. 97 out of 343 reviews
Rating 6 - Okay. 29 out of 343 reviews
Rating 4 - Poor. 7 out of 343 reviews
Rating 2 - Terrible. 5 out of 343 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Hashema

Stayed 2 nights in Dec 2025

8/10 Good

Francesca

Liked: Cleanliness, staff & service, room comfort
Only ok honestly. The staff were exceptional and the front of house and bar area stunning. But the room was extremely basic for the price paid although the location definitely reflects the price paid. There was no phone in the room so my partner had to go downstairs to request an ironing board and iron to bring up to the room himself. Ironing board was a tiny table top one, but no table top to put it on and discovered it was broken when he got up to the room so couldn't put it together properly. We thought (from the pictures) that we had booked a corner type room (upgrade from the basic standard) which had full windows on two sides, but this was not the case and we were quite surprised to find quite a small room. If we'd known we probably wouldn't have opted for an upgraded room. Lastly I indicated on the booking form we would be celebrating our ten year anniversary and it was a special occasion and would appreciate contact over email to discuss any options for things in the room to make it special. No such email and no acknowledgement. What I would say is that the location and atmosphere in the lobby as well as reception, staff and bar service were extremely good
Stayed 1 night in Nov 2025

10/10 Excellent

Janus

Great atmosphere and excellent breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Natascha

Stayed 1 night in Nov 2025

8/10 Good

daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Stayed 2 nights in Oct 2025

8/10 Good

Ahmad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was good experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet. Perfect central location for walking to sights in old town and a subway entrance at the front door to explore further away. Staff friendly and helpful, too!
Stayed 4 nights in Sep 2025

6/10 Okay

Joshua

Stayed 2 nights in Sep 2025

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and comfortable. Easy access to all the things to do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu Ping

Stayed 2 nights in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, Clean and Rooftop Deck

Beautiful hotel with very comfortable rooms and excellent breakfast. The furniture was unique and comfortable through. Best selection of well designed chairs and couches throughout the building created a cozy atmosphere. The rooftop bar and deck had great service and scenery. Area is very walkable with many sites and restaurants nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Eugenio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Riki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good hotel and clean room. The place close to everything in the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 2 nights in Jan 2025

10/10 Excellent

Dariana

Stayed 3 nights in Dec 2024

6/10 Okay

Emiliana

Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, highly recommend
Stayed 2 nights in Dec 2024

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024