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Best Western Plus Burlington Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Meeting facility
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Place, Spencer Smith Lakefront Park
    ‪6 min drive‬
  • Place, Village Theatre Waterdown
    ‪9 min drive‬
  • Place, McMaster University
    ‪17 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪33 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Burlington

When you stay at Best Western Plus Burlington Inn & Suites in Burlington, you'll be in the business district, within a 15-minute drive of Lake Ontario and TD Coliseum. .This hotel is 11.5 mi (18.5 km) from McMaster University and 0.9 mi (1.4 km) from Lil' Monkeys.

What's nearby

  • Spencer Smith Lakefront Park - 6 min drive - 7.6 km
  • Bronte Creek Provincial Park - 9 min drive - 11.5 km
  • Village Theatre Waterdown - 9 min drive - 11.1 km
  • TD Coliseum - 15 min drive - 17.5 km
  • McMaster University - 17 min drive - 19.3 km

Getting around

  • Burlington Station - 18 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 35 min drive

Restaurants

  • ‪Starbucks - ‬14 min walk
  • ‪Wendy’s - ‬14 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Swiss Chalet - ‬13 min walk

About this property

Best Western Plus Burlington Inn & Suites

Suburban hotel with free breakfast and a fitness center
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Burlington? This hotel has 1001 square feet (93 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (1,001 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 868483983RT0001

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Reviews

Best Western Plus Burlington Inn & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 581 out of 1029 reviews
Rating 8 - Good. 297 out of 1029 reviews
Rating 6 - Okay. 93 out of 1029 reviews
Rating 4 - Poor. 24 out of 1029 reviews
Rating 2 - Terrible. 34 out of 1029 reviews

Reviews

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience here was overall enjoyable and I would stay here again! Our room was recently renovated, the bed was very comfortable, and everything in the room was very clean. The continental breakfast options were a little disappointing, however all staff were very friendly!
Stayed 1 night in Jul 2025

8/10 Good

Phanidhar Atreya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very nice, we had a good sleep, and the breakfast was very good, a good choice of food. We would go back.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, very little noise from hallway. Freindly staff, could use nicer pillows, were a little worn and lumpy.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast very good except not kept hot enough but there was a microwave to remedy this. There wasn’t a non stick spray for waffle maker so it was hard to get cooked waffles off.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Rana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Nothing much around though. Clean rooms, clean pool and hot tub. Breakfast mediocre. Friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Leobeth

Stayed 3 nights in Jul 2025

8/10 Good

YUE MING

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
breakfast was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. Thank you
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Decent rooms. Bathroom seems a bit outdated.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful very polite a d very friendly
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Stayed 1 night in Jul 2025

8/10 Good

Reymund

Stayed 1 night in Jul 2025

10/10 Excellent

JOYCE, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
All seemed fine. We were surprised to have a shower with no door, but that really wasn't a problem.
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovated room was excellent. Loved the shower. The bed was very comfortable.
Stayed 4 nights in Jul 2025

8/10 Good

marc

Stayed 1 night in Jul 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Adeola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like it was recently renovated, which made it quite nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Millicent Day

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it alot. One thing though is that there was garbage on the floor inside the entrance door when we arrived.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast was the best. Mattresses super comfortable and it was a great location for us to base while seeing both sides of Niagara Falls.
Stayed 3 nights in Jul 2025