Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Interior
Superior Room, 2 Queen Beds (Park View)
Fireplace
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Burlington City Hall
    ‪3 min walk‬
  • Burlington Art Centre
    ‪6 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(50 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(154 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(114 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(53 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 15-minute drive of Lake Ontario and TD Coliseum. .This eco-certified hotel is 11.6 mi (18.7 km) from McMaster University and 0.1 mi (0.1 km) from Spencer Smith Lakefront Park.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.0 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • TD Coliseum - 16 min drive - 18.3 km
  • McMaster University - 17 min drive - 19.7 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪The Dickens - ‬3 min walk
  • ‪Pizzaiolo - ‬1 min walk
  • ‪Kelly's Bake Shoppe - ‬3 min walk
  • ‪Isabelle Restaurant & Lounge - ‬3 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Reviews

Waterfront Hotel Downtown Burlington Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1311 out of 2437 reviews
Rating 8 - Good. 595 out of 2437 reviews
Rating 6 - Okay. 301 out of 2437 reviews
Rating 4 - Poor. 116 out of 2437 reviews
Rating 2 - Terrible. 114 out of 2437 reviews

Reviews

10/10 Excellent

Sheilla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2nights and we had the best view! Staff are helpful and friendly. The room is clean. We even enjoyed the breakfast. Unfortunately we don't have time to see the swimming pool. Overall, it’s 9/10 for me.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had way more on credit card after trip then what hotels was to charge us. Not impressed
Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were friendly, hotel lobby was clean and breakfast was good. The rooms were disappointing - stains on carpet, walls had stains too and the water wouldn't drain in the tub after a shower. We had a huge spider on our ceiling in our room at night (no exaggeration) and front desk was polite enough to change our room after coming to check it out since there was no housekeeping to help at that hour. We really appreciated that.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert, Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a great place to stay. Nice waterfront views Easy to walk to other places
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was very clean and comfortable. The bed was very comfortable. Can't comment on the pillows, as I brought my own. Being so close to the lake was a bonus. The breakfast, which was included, was very good. I would definitely recommend the Waterfront Hotel in Burlington to my friends and family.
Stayed 1 night in May 2025

4/10 Poor

Gina

Stayed 4 nights in Jun 2025

10/10 Excellent

Peggy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice , clean , quiet and friendly place to stay. Will back again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alona

Stayed 1 night in Jun 2025

10/10 Excellent

maziyar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Park, was great for seeing the Sound of Music Festival.
Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming host and room was nice & clean. Parking is extra and somewhat scarce. The ice bucket was missing in the room but was supplied when mentioned.
Stayed 1 night in Jun 2025

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is accessible to dining, waterfront pier and main events happening in Burlington. Would recommend this hotel 100%
Waterfront boardwalk
Car show Burlington one block from hotel
Picture from pier
Picture from pier
Stayed 8 nights in Jun 2025

8/10 Good

Delina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great views from rooms. Patio with entertainment. Good breakfast included. Restaurant and bar onsite.
Stayed 1 night in Jun 2025

10/10 Excellent

Kamalesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 3 nights in Jun 2025

2/10 Terrible

Yaneka, Brampton

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I liked being outside because the view is spectacular. However the hotel wasn’t the best choice. There was so much dust in the room we coughed and sneezed all night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location, beautiful hotel right by the water
Stayed 1 night in Jun 2025

6/10 Okay

Kylie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Veru good that can check in early for our wedding
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Clean and spacious.
Stayed 1 night in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service
The rioms are really amall and need some updating. But great lication and clise to many restaurants
Stayed 3 nights in Jun 2025

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and great location.
Stayed 1 night in Jun 2025