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Waterfront Hotel Downtown Burlington

3.0 star property

Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Fireplace
Indoor pool
Staircase
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(69 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(179 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(68 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(128 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Burlington

With a stay at Waterfront Hotel Downtown Burlington in Burlington, you'll be within a 5-minute walk of Lake Ontario and Spencer Smith Lakefront Park. .This hotel is 11.6 mi (18.7 km) from McMaster University and 0.2 mi (0.3 km) from Burlington City Hall.

What's nearby

  • Spencer Smith Lakefront Park - 1 min walk - 0.1 km
  • Burlington City Hall - 3 min walk - 0.3 km
  • Burlington Art Centre - 6 min walk - 0.6 km
  • Joseph Brant Museum - 10 min walk - 0.9 km
  • Community Labyrinth - 5 min drive - 3.6 km

Getting around

  • Burlington Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 39 min drive

Restaurants

  • ‪Bardo Burlington - ‬3 min walk
  • ‪The Dickens - ‬3 min walk
  • ‪Poacher - ‬5 min walk
  • ‪Rayhoon Persian Eatery - ‬4 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk

About this property

Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom.
Grab a bite to eat at The Port House Social Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Burlington? This hotel has 5005 square feet (465 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 22 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1375 out of 2515 reviews
Rating 8 - Good. 611 out of 2515 reviews
Rating 6 - Okay. 317 out of 2515 reviews
Rating 4 - Poor. 108 out of 2515 reviews
Rating 2 - Terrible. 104 out of 2515 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice to have continental breakfast, having a guest with us with celiac disease it was nice that it had gluten free option. Will stay again!
Stayed 1 night in Jan 2026

2/10 Terrible

Theresa, markham

Disliked: Cleanliness, amenities, property conditions & facilities
There was a dirty sock left in the corner of our room, not sure how that one was missed by housekeeping. There was a microwave in our room but it wasn't working and no other microwave available in the hotel that you can use, I told front desk about it and was told someone was coming to check it for us but nobody showed up. The bath tub is clogged and not draining properly. Only one elevator was working, picture quality of the tv was very bad. Ice machine wasn't working. The amount of parking spaces wasn't enough for the number of guests staying. I won't be coming back and will NOT RECOMMEND staying there. Was expecting more for what they are charging. Nice location though but that's about it.
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Travelled with family and small children
Liked: Property conditions & facilities
The room was clean, a little small, but nice.
Stayed 2 nights in Jan 2026

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were looking forward to using the pool. Unfortunately, the water was cold and there is no shallow end, so not good for kids. Room was nice and clean. Comfortable bed. Not a smart tv. Complimentary breakfast was better than expected. Eggs, pancakes, sausage, hot and cold cereal, miffins, bagels, toast, yogurt, coffe, tea, milk, juice available. Staff were friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Courtland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean room, kind staff and great amenities. Fitness room and pool were a nice unexpected surprise, breakfast buffet was plentiful and tasty. Great price for a great location.
Stayed 2 nights in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, halls, common areas.. but why not blow some compressed air at the covwebs in the main windows. Plz and the chandelierd so cool but ccovered in dust
Back patio view in winter.
Stayed 1 night in Jan 2026

4/10 Poor

Francoise, Kingston

Business traveller
Disliked: Cleanliness, property conditions & facilities
Although the hotel was given a slap of paint and look clean at first glance, the carpet in my room had gross stains on them (blood? who knows) and the two mattresses in my room were ripped. I have never stayed in a hotel with actual visible tears in the mattresses. yuck
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Jan 2026

8/10 Good

SAMAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were clean and spotless Staff nice and caring
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaclyn

Stayed 3 nights in Jan 2026

4/10 Poor

Elizabeth

Our room had stains all over the bed
Stayed 1 night in Jan 2026

8/10 Good

Monica

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026

8/10 Good

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean room - friendly staff - was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the TV was huge
Stayed 3 nights in Jan 2026

8/10 Good

Lei

Liked: Cleanliness, amenities, property conditions & facilities
Lake view room, good location
Stayed 1 night in Oct 2025

8/10 Good

Erin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean basic room. Great location. Staff was friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Harvey, Holland Landing

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff very friendly. Room very clean with a nice view. The restaurant staff where very friendly and fun. Good food with great seating overlooking the lake front.
Stayed 1 night in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Great staff and room. Would stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

dave

Stayed 1 night in Jan 2026

6/10 Okay

Joshua

Travelled with family and small children
Great location however the hotel could do with some updating and the breakfast is terrible. Other hotel chains that offer breakfast are significantly better.
Stayed 1 night in Jan 2026

10/10 Excellent

RICHARD, WOODSTOCK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Place has been there for a while but is well cared for. Nice, good sized rooms. Clean and enough amenities. Only thing is tv reception. No real HD options. Paid parking isn’t great
Stayed 1 night in Jan 2026

4/10 Poor

Laura

Liked: Staff & service
Hockey tournament in town. Kids running hallway screaming and hitting doors with ball and mini sticks
Stayed 1 night in Jan 2026