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Novotel Southampton

4.0 star property

Photo gallery for Novotel Southampton

Exterior
Miscellaneous
Fitness facility
Daily to-go breakfast (GBP 18.00 per person)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available

Explore the area

View map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, Mayflower Theatre
    ‪7 min walk‬
  • Place, WestQuay Shopping Centre
    ‪8 min walk‬
  • Place, Southampton Cruise Terminal
    ‪13 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(83 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(19 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Leonardo Hotel Southampton
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,250 reviews
The price is NZ$126
includes taxes & fees
22 Jan - 23 Jan
Leonardo Hotel Southampton

About the area

Southampton

With a stay at Novotel Southampton, you'll be centrally located in Southampton, within a 5-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. .This hotel is 5.7 mi (9.2 km) from New Forest National Park and 9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • Mayflower Theatre - 7 min walk - 0.7 km
  • WestQuay Shopping Centre - 8 min walk - 0.7 km
  • Southampton Guildhall - 10 min walk - 0.9 km
  • Mayflower Park - 12 min walk - 1.1 km
  • Southampton Cruise Terminal - 13 min walk - 1.2 km

Getting around

  • Southampton Central Station - 6 min walk
  • Heathrow Airport (LHR) - 95 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Mayflower Village - ‬8 min walk

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy international cuisine at Elements, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Southampton? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning.
Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce

Travelled with family
Liked: Amenities
Check-in clerk Saturday night was outstanding. She needs to be promoted.
Stayed 1 night in Oct 2025

10/10 Excellent

Marius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did not have breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Hemal

Stayed 1 night in Oct 2025

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Andy

Stayed 2 nights in Oct 2025

4/10 Poor

Norman

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wasn’t worried with the lack of air conditioning in a cool October, however I was mistaken, the rooms are unbearably hot even in autumn. The l hotel is in serious need of a refurbished and everything’s just a bit dirty.
Stayed 2 nights in Oct 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Clean room & friendly staff but room comfort poor

Clean room but no air con & provided fan didn’t work. Had to have windows open as room very warm which meant there was a lot of road noise. Fridge didn’t work so provided fresh milk had gone off.
Stayed 1 night in Oct 2025

8/10 Good

Tamao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception lady service was very kind, when checked in and out. Room door was heavy to open. I thought it was broken, but a staff visited room and kindly explain the condition. All staffs were very nice!
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Judy

Did not use bar or restaurant
Stayed 2 nights in Oct 2025

8/10 Good

Samuel

Quiet
Stayed 3 nights in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Crispin, Havelock North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station. Clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, reception were lovely and even gifted my daughter a present for her birthday. Lovely toy area for children to play in. Only issue we had was that the room was very hot and aircon wouldn’t turn on and we were next door to a room that had dogs barking all night - wasn’t aware that dogs could stay at the hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Marius

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel has potential but clearly is not at a 4 star level. The room did not have A/C which proved to be an issue as the room got very hot for some reason. More importantly, the shower did not work properly neither in terms of fixtures (which appeared to be loose) nor in terms of the temperature (I could not get the water beyond lukewarm level despite trying everything)- here I am not sure if it wasn’t “too late” as my shower was around 11pm..Anyways, sink water seemed OK when I used it temperature wise. On the positive side, there is a small gym and also a poll (small too- also not usable at the time of this review) and a sauna. Again, some care and love would be appreciated in terms of these facilities. Size is also insufficient for how large is the hotel. Staff was nice and trying to accommodate as best they could. Big issue is also the noise from the nearby highways where Batmans and Robins are up till mightnight and early risers too. Overall I would say, a 6/7 out of them. With some improvements, it could be a good one, as location is good and there is potential.
Stayed 1 night in Oct 2025

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn 25 season

Pool was not open . I booked this hotel to be able to use the pool I was disappointed on arrival to be told pool out of use .
Stayed 3 nights in Sep 2025

8/10 Good

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose antonio

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice room. Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Scarlett, Cumming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. The room, however, has no a/c (a fan was provided though), the beds are EXTREMELY hard (but not lumpy or slanted), and the pillows are about as thick and fluffy as a dryer sheet. There is a small fridge, bathroom in the room, and there are two small elevators. It is VERY close to McDonald's, TGIF Friday's, and the cruise port.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful especially given our late arrival. They helped printing tags and were very friendly.
Stayed 1 night in Sep 2025