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5-star service. This staff should be very proud of themselves.

I don’t usually write reviews, but Heritage Hotel is one of the best hotels I have stayed at. It felt new and comfortable. The room was spacious and clean. Lots of space for luggage. The beds were comfortable with extra pillows. Wonderful bathroom (with bidet) and shower with all extra amenities (shampoo, body wash, toothbrush, comb, razor, etc.). The BIGGEST television I have ever seen. The staff were friendly and helpful. The beds were made and extra towels provided. Free coffee (Americano, vanilla latte, mocha), water, and ice in the lobby. More water in the mini fridge. We stayed for 5 days, so what was fabulous was that there was onsite washer and dryer (free with detergent and dryer sheets). Heritage Hotel is also conveniently across the street from the Lotte Maxx (think Costco), so if you need to explain to a taxi driver where your hotel is located, tell them that. The hotel is also walking distance from restaurants and the Peace Park on the waterfront. The only small disappointment was the included breakfast (eggs, toast, cereal, bananas) which was offsite (and you had to get a breakfast ticket for each morning). But honestly, we got such an amazing deal through Hotels.com. So thankfully we stayed at the Heritage Hotel. Highly recommend!

So nice view and very clean.

very spacious

Had free breakfast but could be improved.

It says it is non-smoking, but the room is full of smoking smells. I even felt them on my hands in the morning after I woke up. Other than that, it is clean and employees were very friendly.