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Room type Options Nightly price Book
Water Villa, 1 King Bed (Lake View)
120 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Premier Water Villa, 1 King Bed, (Lake View)
120 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Premier Water Terrace Suite, 1 King Bed, Terrace
120 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Two Bedroom Family Villa (Lake View)
180 square metres
1 King Bed and 2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Two Bedroom Jetpool Villa (Lake View)
180 square metres
2 King Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Water Terrace Suite, 1 King Bed, Terrace
120 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Hangzhou hotel in Xihu with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Banyan Tree Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute drive of West Lake and Xixi Wetland Park. This luxury hotel is 0.2 mi (0.4 km) from National Wetland Museum of China and 1.9 mi (3.1 km) from Cai Shenmiao.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite at Baiyun Chinese Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Total number of rooms - 72
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Marina on site
  • Spa treatment room(s)
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2009
  • Number of restaurants - 3
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Outdoor tennis courts - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Free parking nearby
  • 24-hour fitness facilities
  • Terrace

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking , Free parking nearby

Room Amenities

Banyan Tree Hangzhou offers 72 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Separate dining area
  • Digital TV service
  • Free WiFi
  • LCD TV
  • TV size (measurement) inch
  • Furnished balcony or patio
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Laptop-friendly workspace
  • Wardrobe

Where to Eat

Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.

Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.

Tea House - Onsite theme restaurant.

Lobby Bar - Onsite coffee shop.

Late night fare is available from 24-hour room service.

Nearby Things to do

An outdoor tennis court and a marina are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-out is available.

Debit cards

UnionPay

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Banyan Tree Hangzhou
  • Banyan Tree Hotel Hangzhou
  • Hangzhou Banyan Tree
  • Banyan Tree Hangzhou Hotel
  • Banyan Tree Hangzhou Hotel Hangzhou
  • Banyan Tree Hangzhou Hotel
  • Banyan Tree Hangzhou Hangzhou
  • Banyan Tree Hangzhou Hotel Hangzhou

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Contactless check-out is available.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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