Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Room, 1 King Bed, Lake View
48 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Room, 2 Single Beds, Lake View
48 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Lake View
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Single Beds, Lake View
47 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 2 Single Beds, Garden View
48 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Room, 1 King Bed, Garden View
48 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 Bedroom, Garden View
75 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 1 King Bed, Lake View
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 Bedroom
94 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 Bedroom, Lake View
75 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Sheraton Qiandao Lake Resort in Hangzhou, you'll be on the waterfront, just steps from Qiandao Lake and a 3-minute drive from Xiyuan Wharf. This luxury hotel is 1.6 mi (2.5 km) from Wangutang Park and 1.8 mi (2.8 km) from Shijatang Park.

Make yourself at home in one of the 249 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a water park (surcharge), a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy Regional cuisine at Fishing, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available for a fee.

Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 8073 square feet (750 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • ATM/banking
  • Concierge services
  • Total number of rooms - 249
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Sauna
  • Smoke-free property
  • Outdoor seasonal pool
  • Express check-in
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Wired Internet access - surcharge
  • Area shuttle (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 8073
  • Conference space size (meters) - 750
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Theme park shuttle (surcharge)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Water park access (surcharge)
  • Pool sunloungers
  • Terrace
  • Children's club (free)
  • Ballroom
  • Lifeguard on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Separate sitting area
  • Free bottled water
  • Cookware, dishware and utensils
  • Separate bathtub and shower
  • Full-sized fridge/freezer
  • Satellite TV service
  • Free WiFi
  • Wired Internet access (surcharge)
  • Down comforter
  • Individually furnished
  • Individually decorated
  • LCD TV
  • TV size 37
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Closed-captioned TV
  • Portable bathtub seat
  • Lowered power points in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Grab bar – In bathtub
  • Transfer shower
  • Lever door handles
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge.

Fishing - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Lobby Lounge - Onsite café.

Feast - This buffet restaurant serves breakfast, lunch, and dinner.

Yue - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Scuba diving nearby
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Playground on site
  • Mountain climbing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Detoxification wrap

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

LGBTQIA friendly

Mobile payments

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
  • Airport shuttle fee: CNY 7000 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
  • Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Qiandao
  • Sheraton Qiandao Lake
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort
  • Sheraton Qiandao Lake Resort Hangzhou
  • Sheraton Qiandao Hangzhou
  • Sheraton Qiandao Lake Hangzhou
  • Sheraton Qiandao Lake Resort Hotel
  • Sheraton Qiandao Lake Resort Hangzhou
  • Sheraton Qiandao Lake Resort Hotel Hangzhou

We should mention

The seasonal outdoor pool opens in July.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Sorry, we seem to have had an issue loading our review content. Try again?