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Aparthotel

Diamond Westlake Suites

4.5 star property

Photo gallery for Diamond Westlake Suites

2 restaurants, breakfast, lunch served; local and international cuisine
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)
Family Room | Living area
Aerial view
Family Room | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Syrena Shopping Center
    ‪13 min walk‬
  • Place, Ho Tay Water Park
    ‪17 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪29 min drive‬

Room options

View all photos for One Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • Sleeps 2

View all photos for 1 Bedroom Apartment (1 King bed)

1 Bedroom Apartment (1 King bed) | Living area

1 Bedroom Apartment (1 King bed)

  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | Terrace/patio

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • Lake view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for 2 Bedroom Apartment (1 King bed, 1 Single bed)

55-inch LCD TV with satellite channels, TV, fireplace

2 Bedroom Apartment (1 King bed, 1 Single bed)

  • Garden view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Three Bedroom Villa

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Villa

  • Sleeps 6

View all photos for Studio

1 bedroom, in-room safe, desk, laptop workspace

Studio

  • Sleeps 2

View all photos for Family Room

Family Room | Living area

Family Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suites Room

1 bedroom, in-room safe, desk, laptop workspace

Family Suites Room

  • Sleeps 4

View all photos for Two Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • Sleeps 4

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4.6 out of 5, Wonderful, 302 reviews
The price is NZ$116
includes taxes & fees
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About the area

Hanoi

A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. .This family-friendly aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Syrena Shopping Center - 13 min walk - 1.2 km
  • Ho Tay Water Park - 17 min walk - 1.4 km
  • Trinh Cong Son Walking Street - 20 min walk - 1.7 km
  • Lotte Mall Tay Ho - 6 min drive - 3.3 km

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪Hanoi Sandwich House - ‬7 min walk
  • ‪Akay Quán - ‬8 min walk
  • ‪Docker's Pub - ‬9 min walk
  • ‪Maii Bistro - ‬8 min walk
  • ‪Joma Bakery Café - ‬6 min walk

About this property

Diamond Westlake Suites

Luxury aparthotel with 2 restaurants, steps from West Lake
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 167 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the complimentary shuttle, which operates within 1 kilometers.
Grab a bite at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Toaster
  • Toaster oven

Dining

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 250,000 for adults and VND 150,000 for children
  • 2 restaurants
  • 24-hour room service
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 800,000 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • CD player
  • DVD player
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • On a lake

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf driving range
  • Gym
  • Mini golf
  • Racquetball/squash
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 167 units
  • 5 floors
  • 8 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1998
  • Cleaning products are eco-friendly
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 800000.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 800000 per vehicle (one way)
  • Rollaway bed fee: VND 800000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Diamond Westlake Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 311 out of 484 reviews
Rating 8 - Good. 122 out of 484 reviews
Rating 6 - Okay. 37 out of 484 reviews
Rating 4 - Poor. 9 out of 484 reviews
Rating 2 - Terrible. 5 out of 484 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Simeon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Stayed 3 nights in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Stayed 4 nights in Oct 2025

10/10 Excellent

Simon Aaskov

Travelled with family
Liked: Cleanliness, room comfort
Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Stayed 2 nights in Oct 2025

10/10 Excellent

Tuyet

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Stayed 4 nights in Sep 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabena

Stayed 7 nights in Jul 2025

10/10 Excellent

Frank, Birmingham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Yanik

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, room comfort

Diamond it is!

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

部屋のにおい

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicola

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

CESAR EDUARDO DEL

Travelled with partner
Liked: Cleanliness
Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Stayed 14 nights in Apr 2025

10/10 Excellent

Mrinlaini

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Harish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Stayed 9 nights in Mar 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Amenities, property conditions & facilities
bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Mar 2025

6/10 Okay

Kimberly

Liked: Cleanliness
it’s an older complex and away from the busy areas if you want quiet place. kitchen tools need upgrade such as cleaner tea pot with longer power cord., need to keep extra toilets paper at all time. shower curtain doesn’t work because it is splashing all over. need to upgrade to a modern bathroom employees are very attentive and quick.
Stayed 1 night in Mar 2025

8/10 Good

Kandice

Stayed 2 nights in Feb 2025

6/10 Okay

Brendan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
Stayed 2 nights in Feb 2025

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Stayed 1 night in Jan 2025