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Hanoi Daewoo Hotel

5.0 star property

Photo gallery for Hanoi Daewoo Hotel

Staircase
Property entrance
Property entrance
Garden
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
360 Kim Ma Street, Ba Dinh District, Hanoi, 100000
  • Place, Lotte Center Hanoi
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪3 min walk‬
  • Place, Vincom Center Metropolis
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Grand Deluxe King Lake View

Grand Deluxe King Lake View

Grand Deluxe King Lake View

8.4 out of 10
Very good
(7 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite

Club Suite

Club Suite

  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room King Bed

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Room King Bed

8.4 out of 10
Very good
(26 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room King Bed

Club Room King Bed

Club Room King Bed

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Club Twin Room

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Grand Deluxe Twin Lake View

Premium bedding, down duvets, memory-foam beds, minibar

Grand Deluxe Twin Lake View

  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room, City View

Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Twin Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 576 reviews
The price is NZ$181
includes taxes & fees
4 May - 5 May
Hanoi Splendid Premium Hotel

About the area

Hanoi

With a stay at Hanoi Daewoo Hotel, you'll be centrally located in Hanoi, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. .This family-friendly hotel is 3 mi (4.9 km) from Hoan Kiem Lake and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Lotte Center Hanoi - 2 min walk - 0.2 km
  • Embassy of the Republic of Korea - 2 min walk - 0.2 km
  • Embassy of Japan - 3 min walk - 0.3 km
  • Vincom Center Metropolis - 3 min walk - 0.3 km
  • Van Phuc Diplomatic Corps - 7 min walk - 0.6 km

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬3 min walk
  • ‪Cafe Promenade - ‬3 min walk
  • ‪Daewoo club lounge - ‬1 min walk
  • ‪Shogun - ‬2 min walk

About this property

Hanoi Daewoo Hotel

Hanoi Daewoo Hotel offers 411 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a hot tub. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 411 individually furnished guestrooms, featuring minibars and LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and free babysitting. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
Enjoy Japanese cuisine at Edo, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 6017 square feet (559 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Edo - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Cafe Promenade - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Ngan Dinh - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Happy hour is offered. Reservations are required. Open daily.
Duc Bao Restaurant - This restaurant specializes in German cuisine. Guests can enjoy drinks at the bar. Open daily.
Palmcourt Lounge - This lobby lounge overlooks the garden. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 5 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Promenade
  • Duc Bao Restaurant
  • Edo
  • Ngan Dinh
  • Palmcourt Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free babysitting
  • Free children's club
  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,017 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • High-pile carpet in room
  • No lift
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 1474200.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Self parking fee: USD 5 per night
  • Rollaway bed fee: USD 1474200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 10 years old are not allowed in the spa without adult supervision

Property is also known as

Daewoo Hotel
Hanoi Daewoo Hanoi
Hanoi Daewoo Hotel Hanoi
Hotel Daewoo
Hanoi Daewoo Hotel
Hanoi Daewoo
Hanoi Daewoo Hotel Hotel
Hanoi Daewoo Hotel Hanoi
Hanoi Daewoo Hotel Hotel Hanoi

Hanoi Daewoo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Chang Young

Business traveller
Liked: Cleanliness, staff & service, amenities
Ha Noi Daewoo's staff is always kind and nice to customers. That is all that I gave 5 star rate for my stay there.
Stayed 3 nights in Jan 2026

2/10 Terrible

SOONBONG

Liked: Cleanliness
Disliked: Staff & service
Very noisy everyday until 10pm due to hotel event. Car can't enter the hotel area so i needed to walk with luggages from the entrance to gate, Blocked the way to fitness center so I had to go out to street to come back to my room from Fitness center
Stayed 4 nights in Jan 2026

10/10 Excellent

CHEE HIONG

Stayed 2 nights in Jan 2026

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Minh

Stayed 1 night in Dec 2025

10/10 Excellent

Akifumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, and reception staff is good and kind. I would like to stay again if I have a chance to go to Hanoi
Stayed 3 nights in Dec 2025

8/10 Good

HOA

Stayed 2 nights in Dec 2025

10/10 Excellent

Steve, Elk Grove Village

Stayed 1 night in Dec 2025

8/10 Good

Hemy

Stayed 1 night in Dec 2025

6/10 Okay

JUN HWAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Jun

Liked: Cleanliness, amenities, property conditions & facilities
good customer service.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great but brief stay. Staff was so friendly, room was clean and comfortable and the breakfast was great. We would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy John

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Kairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not take it
Stayed 1 night in Oct 2025

10/10 Excellent

William, ZEBULON

Very nice hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

TAKUO

Stayed 2 nights in Oct 2025

8/10 Good

Hemy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Business friendly hotel. The hotel is not new but maintained vert well. Staff are friendly ans ready to help.
Stayed 3 nights in Sep 2025

8/10 Good

HIROSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

SA

Stayed 2 nights in Sep 2025

8/10 Good

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Varun

Business traveller
Disliked: Staff & service, property conditions & facilities
I have stayed at Daewoo Hanoi at least 8–9 times over the past 4 years, but sadly, each visit seems to set a new low in service standards — even at the Club Room level where one would expect the highest quality. This most recent stay was by far the most disappointing, with at least five separate service failures. A glaring example: when I tried to extend my stay, the Club Lounge attendant first assured me it would be updated in the system. After making me wait an hour, I was told instead to book online and provide the itinerary number so they could “feed it into the system.” On top of that, I was informed I would have to check out by 8 am because “important guests” were arriving — which I later discovered was not even true. Essentially, I was forced into an early checkout despite Club benefits usually including late checkouts. What makes matters worse is the constant passing of responsibility between teams. The Club Lounge sends you to the lobby, the lobby refers you to the backend, and the guest is left to chase different people just to resolve basic issues. This is not the standard expected of a hotel that positions itself as premium. Frankly, the service levels at the Melia Club Lounge are far superior — attentive, consistent, and professional. If it weren’t for the road closures this time, I would have stayed at Melia instead. Unless Daewoo seriously addresses this steady decline in service, I don’t see myself — or other loyal repeat guests — continuing to return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Thank you for the wonderful overall stay experience. I was especially impressed with the thoughtfulness you provided for my birthday during our stay.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Healthy breakfast in the morning. Fast/easy check in and check out.
Stayed 4 nights in Aug 2025