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Aparthotel

L7 West Lake Hanoi By Lotte - L7 Residences

5.0 star property

Photo gallery for L7 West Lake Hanoi By Lotte - L7 Residences

Reception
Exterior
Food and drink
Outdoor pool
Lounge

Reviews

9.8 out of 10
Exceptional

Apart-hotel

Sleeps 3

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Alley No. 683 Lac Long Quan Street, Tay Ho Ward, Hanoi, 124000
  • Place, Lotte Mall Tay Ho
    ‪1 min walk‬
  • Place, West Lake
    ‪3 min walk‬
  • Place, Ho Tay Water Park
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

Similar properties

House, 1 King Bed (Upper) | Living area
L7 WEST LAKE HANOI By LOTTE HOTELS
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 372 reviews
The price is NZ$283
includes taxes & fees
17 Feb - 18 Feb
L7 WEST LAKE HANOI By LOTTE HOTELS

About the area

Hanoi

With a stay at L7 West Lake Hanoi By Lotte - L7 Residences in Hanoi (Tay Ho), you'll be a 1-minute drive from West Lake and 9 minutes from Hoan Kiem Lake. .This luxury aparthotel is 5.5 mi (8.8 km) from Hanoi Old Town Night Market and 5.7 mi (9.2 km) from St. Joseph's Cathedral of Hanoi.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 3 min walk - 0.3 km
  • Trinh Cong Son Walking Street - 5 min walk - 0.5 km
  • Rising Sun Park - 5 min walk - 0.5 km
  • Ho Tay Water Park - 5 min walk - 0.5 km

Getting around

  • Ga Đông Anh Station - 13 min drive
  • Ga Thuong Tin Station - 24 min drive
  • Noi Bai Intl. Airport (HAN) - 28 min drive

Restaurants

  • ‪Pizza 4Ps - ‬6 min walk
  • ‪Layered - ‬1 min walk
  • ‪Sen Tây Hồ - ‬6 min walk
  • ‪Marukame Udon - ‬2 min walk
  • ‪Bánh Cuôn Nóng - ‬5 min walk

About this property

L7 West Lake Hanoi By Lotte - L7 Residences

Luxury aparthotel with 2 restaurants connected to a shopping center in Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences offers 192 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 5-star aparthotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 65-inch Smart televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 192 air-conditioned rooms featuring kitchenettes with ovens and microwaves. Wired and wireless internet access is complimentary, while 65-inch Smart televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at one of the aparthotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
L7 West Lake Hanoi By Lotte - L7 Residences has 2 restaurants on site.

Property amenities

Pool/Spa

  • Facials
  • Massage
  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch Smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a shopping centre

Things to do

  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 192 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

L7 WEST LAKE HANOI L7 RESIDENCES
L7 WEST LAKE HANOI BY LOTTE – L7 RESIDENCES
L7 West Lake Hanoi By Lotte - L7 Residences Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel Hanoi

L7 West Lake Hanoi By Lotte - L7 Residences Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Hoa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a really nice experience, and I’d definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Teck Heng

Liked: Cleanliness, room comfort
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Joydeep

Liked: Cleanliness, property conditions & facilities
My son and I stayed in a spacious one bedroom apartment. The apartment is in a high rise with an infinity pool (with glorious city views) and a decent bar on the rooftop. There is washer-dryer, big fridge-freezer in the apartment; also a kitchenette with pots and pans etc. The building is attached to an upscale mall with a Starbucks, a big grocery store and lots of food options. About a twenty minute drive from the Old market area. Highly recommend for a family of four or less. The only bed is a queen but there is a decent sofa.
Stayed 3 nights in Jul 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, room comfort
New and friendly hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Jan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hung Ching

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

PEI-CHUN

Stayed 3 nights in Apr 2025

10/10 Excellent

CHANGSEOB

Liked: Cleanliness, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Eun ju

Business traveller
Liked: Cleanliness, room comfort
출장때마다 L7 이용합니다. 호텔 시설도 롯데몰 이용도 너무 만족합니다..
Stayed 1 night in Jan 2025

10/10 Excellent

Ohhyeon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Yin Chieh

Travelled with family
Liked: Cleanliness, room comfort
整體是好的,但缺點是晚上睡覺會聽到轟轟轟的聲音,疑似是冷卻水塔之類的聲音,及外面馬路機車聲蠻大的
Stayed 1 night in Nov 2024

10/10 Excellent

Youngmin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Hyunwook

Business traveller
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024