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L7 WEST LAKE HANOI BY LOTTE

5.0 star property

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Lake
House, 2 Double Beds (Upper, Double) | Living area
Poolside bar
Lake view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000
  • Lotte Mall Tay Ho
    ‪1 min walk‬
  • West Lake
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪8 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed (Double)

Studio Suite, 1 King Bed (Double) | Living area

Studio Suite, 1 King Bed (Double)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Suite Twin)

Studio (Suite Twin)

Studio (Suite Twin)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room, Lake View (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Club)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Lake View (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View (Club)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

1 bedroom, minibar, in-room safe, desk

Superior Room (Family)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

1 bedroom, minibar, in-room safe, desk

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

1 bedroom, minibar, in-room safe, desk

House, 2 Double Beds (Upper, Double)

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

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  • Pool
  • Hot tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1000)
The price is NZ$214
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Lotte Hotel Hanoi

About the area

Hanoi

With a stay at L7 WEST LAKE HANOI BY LOTTE in Hanoi (Tay Ho), you'll be steps from Lotte Mall Tay Ho and 7 minutes by foot from West Lake. .This golf hotel is 3.4 mi (5.4 km) from Tran Quoc Pagoda and 4.1 mi (6.6 km) from Ho Chi Minh Mausoleum.

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho
L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course. In addition to an outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 264 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Layered, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Layered - Onsite restaurant.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 240 out of 288 reviews
Rating 8 - Good. 27 out of 288 reviews
Rating 6 - Okay. 10 out of 288 reviews
Rating 4 - Poor. 5 out of 288 reviews
Rating 2 - Terrible. 6 out of 288 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rowena, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith, BUENA PARK

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Stayed 2 nights in Feb 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Khac Minh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is comfortable, convenient. Breakfast is delicious
Stayed 1 night in Feb 2025

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Zhang

Stayed 2 nights in Jan 2025

8/10 Good

Yuen Li

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10 Excellent

HAE IN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good!

very good~
Stayed 1 night in Jan 2025

10/10 Excellent

HWANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and convenient with a mall nearby. Service is excellent!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect! Exceptional!
Stayed 1 night in Dec 2024

10/10 Excellent

Ammar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

8/10 Good

Jagbir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is small, hardly any space to move around the room and place the luggage
Stayed 3 nights in Nov 2024

10/10 Excellent

Meridith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Hong Thiam Lucas Joel

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in Oct 2024

10/10 Excellent

KWANGNAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Son

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean hotel. Rooms are spacious. Nice infinity pool on 23rd floor. It is conveniently attached to Lotte mall and there are a lot of excellent shopping and dining options there.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHULWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024