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Aparthotel

PARKROYAL Serviced Suites Hanoi

4.0 star property

Photo gallery for PARKROYAL Serviced Suites Hanoi

3 Bedroom Premier | Living area
Lake view
Front of property
1 Bedroom Premier With Study | Living area
2 indoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
67 Trich Sai Street, Tay Ho Ward, Tay Ho District, Hanoi, 10000
  • Place, West Lake
    ‪2 min walk‬
  • Place, Embassy of Japan
    ‪18 min walk‬
  • Place, Lotte Center Hanoi
    ‪3 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for 1 Bedroom Deluxe

Free minibar items, in-room safe, individually decorated

1 Bedroom Deluxe

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

1 Bedroom Premier

1 Bedroom Premier

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier With Study

Free minibar items, in-room safe, individually decorated

1 Bedroom Premier With Study

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Suite

Free minibar items, in-room safe, individually decorated

2 Bedroom Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Deluxe

Free minibar items, in-room safe, individually decorated

2 Bedroom Deluxe

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier | Lake view

2 Bedroom Premier

  • Lake view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 3 Bedroom Premier

3 Bedroom Premier | Living area

3 Bedroom Premier

  • Lake view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

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  • Kitchen
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  • Parking included
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About the area

Hanoi

With a stay at PARKROYAL Serviced Suites Hanoi in Hanoi (Tay Ho), you'll be a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake. .This aparthotel is 3.3 mi (5.3 km) from Hanoi Old Town Night Market and 2.2 mi (3.5 km) from Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Embassy of Japan - 18 min walk - 1.6 km
  • Van Phuc Diplomatic Corps - 18 min walk - 1.6 km
  • Lotte Center Hanoi - 3 min drive - 1.9 km
  • Ho Chi Minh Mausoleum - 5 min drive - 3.0 km

Getting around

  • Hanoi Long Bien Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • ‪Bia Hoi Samurai - ‬3 min walk
  • ‪Ốc Gao Tây Hồ - ‬3 min walk
  • ‪Cafe Camy - ‬4 min walk
  • ‪Phê La Trích Sài - ‬6 min walk
  • ‪Cộng Caphe Trích Sài - ‬1 min walk

About this property

PARKROYAL Serviced Suites Hanoi

PARKROYAL Serviced Suites Hanoi offers 122 air-conditioned accommodations with washers/dryers and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas and include dining tables. 49-inch Smart televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and separate sitting areas.
Dip into one of the 2 indoor pools or enjoy other recreational amenities including a sauna and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and lifeguards on site.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hanoi? This aparthotel has 12379 square feet (1150 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
PARKROYAL Serviced Suites Hanoi has a restaurant on site.

Property amenities

Pool/Spa

  • 2 indoor pools
  • Lifeguards
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 284,000 for adults and VND 173,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Dining table
  • Free minibar (limited items)

Bedrooms

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 49-inch Smart TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 12,379 square feet of conference space
  • 3 meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Area rug in room
  • Hardwood flooring in room
  • No lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In an entertainment district
  • Near a hospital
  • Near an outlet shopping centre

Things to do

  • Bicycle parking
  • Children's pool
  • Cooking classes
  • Gym
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 12 floors
  • 122 units
  • Bicycle parking
  • Electric bike charging
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 284000 for adults and VND 173000 for children
  • Airport shuttle fee: VND 1000000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1000000 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM

Property is also known as

PARKROYAL Serviced Suites Hanoi Hanoi
PARKROYAL Serviced Suites Hanoi Aparthotel
PARKROYAL Serviced Suites Hanoi Aparthotel Hanoi

PARKROYAL Serviced Suites Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher, Secret Harbour

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and tidy and well presented.
Stayed 3 nights in Nov 2025

10/10 Excellent

jie

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities
An absolutely amazing place to stay. The staff were always friendly, courteous and smiling. The rooms are very large and accommodating with everything you need for your day to day life i.e. washing machine dryer and bottled water. It is located on the southern side of the lake which is beautiful to walk daily and meet the smiling locals or to stop for food and beers. Will definitely stay there again when back in Hanoi in a few months time. 10/10 amazing
Stayed 5 nights in Nov 2025

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a very good Hotel the room has all the comforts of home the breakfast is great and the staff are exceptional
Stayed 2 nights in Nov 2025

10/10 Excellent

Keshava Kumar

Travelled with group
Liked: Cleanliness, amenities
Great place!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ophelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place, I highly recommend this place. Front desk can speak English well maintained and very clean facility.
Stayed 2 nights in Nov 2025

10/10 Excellent

jie

Stayed 2 nights in Nov 2025

10/10 Excellent

SRAVAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Stuart Alexander Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean Big apartment, Staff were really good Location perfect for us Just a shame about the v loud music on the Wednesday evening when trying to put the kids to sleep (the staff did what they could but couldn’t do much about it unfortunately - but they are trying). Will stay again if they sort this music issue out.
Stayed 5 nights in Oct 2025

10/10 Excellent

thanh, spartanburg

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
i love location. it is close to every thing. the pool is great. room is clean. staff is friendly. i live it
Stayed 2 nights in Oct 2025

10/10 Excellent

Malan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, room comfort
We booked at the last minute and it was a great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, room comfort
HYGIENE AND CLEAN
Stayed 3 nights in Nov 2025

10/10 Excellent

Thitaporn

Stayed 2 nights in Nov 2025

2/10 Terrible

Wei

Stayed 2 nights in Nov 2025

10/10 Excellent

YOUNGGIL

Stayed 3 nights in Nov 2025

8/10 Good

LI SU

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025