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Serenity Villa Hotel

3.0 star property

Photo gallery for Serenity Villa Hotel

Exterior detail
Dining
Reception
Serenity Villa Suite
Exterior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
28A Ngo Huyen St, Hoan Kiem Dist, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    โ€ช2 min walkโ€ฌ
  • Place, Hoan Kiem Lake
    โ€ช5 min walkโ€ฌ
  • Place, Hanoi Old Town Night Market
    โ€ช8 min walkโ€ฌ
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    โ€ช37 min driveโ€ฌ

Room options

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Serenity Villa Suite

  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Family Suite

  • City view
  • 28 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

Deluxe Room, City View

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Junior Suite

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 2

Executive King Suite

  • Sleeps 2

Deluxe Double Or Twin Room

  • Sleeps 2

Double Or Twin Room With City View

  • Sleeps 2

Family Suite

  • Sleeps 3

Similar properties

About the area

Hanoi

With a stay at Serenity Villa Hotel in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake. .This hotel is 0.5 mi (0.7 km) from Hanoi Old Town Night Market and 1.2 mi (1.9 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hang Gai Street - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Train Street - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • โ€ชPhแปŸ 10 Lรฝ Quแป‘c Sฦฐ - โ€ฌ3 min walk
  • โ€ชLoading T - โ€ฌ3 min walk
  • โ€ชBlackbird Coffee - โ€ฌ3 min walk
  • โ€ชthe little plan - โ€ฌ3 min walk
  • โ€ชBรบn Ngan - โ€ฌ2 min walk

About this property

Serenity Villa Hotel

Serenity Villa Hotel offers 30 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 17.00 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Serenity Villa Hotel Hanoi
Serenity Villa Hotel
Serenity Villa Hanoi
Serenity Villa
Serenity Villa Hotel Hotel
Serenity Villa Hotel Hanoi
Serenity Villa Hotel Hotel Hanoi

Serenity Villa Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Nice location, needs a revamp!

Rooms need redecoration and the bathrooms need some TLC - everything is a bit tired and faded. The breakfast was excellent and the staff were very helpful!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet hotel clean in great location

I spent 3 nights in the hotel and it has been great. Perfectly located, the staff is very helpful and friendly. The room was large, clean and with a comfortable bed. I would go back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good peaceful hotel in great location

I stayed for three nights, the hotel is perfectly located in the old town. The staff is very helpful and friendly. Rooms are clean and the one I had on the 8th floor big. I would go back next time I visit.

10/10 Excellent

Belle, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the old quarters.

We arrived in the evening and was informed about a guest who has not checked out of the room which we were supposed to stay and they were out of rooms for that night. However, they have arranged us to stay in their sister hotel for the night (which is more expensive) at their own expense and ferried us there & back the next day. They have also upgraded our room (free of charge) for the next 2 nights. Staffs are polite and helpful. Room is spacious, comfortable and clean.

4/10 Poor

Van, Sugar Land, Texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what expected.

The location of the hotel was down a long alley. I booked 2 family rooms and 1 double. We were moved to another hotel because they overbooked and did not have all 3 rooms. We were moved back the next day. The rooms were not as seen on the website. One of the room had a horrible sewage smell that came from the bathroom. They could not move us because there were no more rooms available.

8/10 Good

kim, australia

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel with central locatiin

The staff were very helpful and polite. Their English was good and they helped us booked tours, taxis etc. One of the girls was lovely(sorry I can't remember her name) even walked us our onto the Main Street and waited with us to make sure we got in the taxi that doesn't over charge. The only downfall, there was only one chair in our room which wasn't very comfortable.

6/10 Okay

Patrick, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect place for the budget traveling couple

Room was in good condition and the bed was really comfortable. The staff were helpful as well with any questions. The breakfast was the best hotel breakfast I've had in Asia when the rooms are less than 100USD.

8/10 Good

ashleigh, Boronia

Liked: Staff & service, property conditions & facilities, room comfort

Serenity villa

Very polite and helpful staff, walking distance to everything.

10/10 Excellent

Patricia, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in excellent location

Stayed in March 20166 - loved the location, room and staff;

10/10 Excellent

Pierre, Quรฉbec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivement recommandรฉ!

Accueil chaleureux et l'รฉquipe de la rรฉception veulent nous aider. Je recommande cet hรดtel. Excellent rapport qualitรฉ-prix.

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - staff are friendly and went out of their way to make us comfortable. Great location right on the outskirts of the old city. Highly recommended.

10/10 Excellent

Beverly, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

The staff were superb and so helpful. We arrived at 5am and they found is a room to use and offered us breakfast until we could check in to our booked room. And no extra costs. So welcome after 12 hours on a train. We felt rested to face the day

10/10 Excellent

Jens, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value high quality hotel

We loved the service of the friendly staff. Room was clean and quiet. Perfect location near restaurants and Hanoi main sights. Fair price for high quality hotel.

10/10 Excellent

gavriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SOSO, SEINE ET MARNE

Situรฉ pas loin de l'รฉglise.

Bien situรฉ dans une impasse calme, pas d'accรจs de voiture. Il faut marcher un petit bout de chemin avec les valises. Nous avions une chambre sur la hauteur calme avec une belle vue sur HANOI. Mais la finition n'รฉtait pas terrible, beaucoup de lacunes pas prรฉsentables comme sur les photos... Mais bon, c'est passable !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ideal um die Altstadt Hanoi's zu erkunden

-ideal um die Altstadt zu FuรŸ zu erkunden -sehr freundliches und hilfsbereites Personal -Tourbuchung ohne Probleme mรถglich -die Abholung vom Flughafen Bahnhof hat super geklappt

4/10 Poor

sungil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

๊ฐ€๊ฒฉ๋Œ€๋น„ ์ถ”์ฒœํ•˜๊ณ  ์‹ถ์ง€ ์•Š์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.

๊ฐ€๊ฒฉ๋Œ€๋น„ ์ ˆ๋Œ€ ์ถ”์ฒœํ•˜๊ณ  ์‹ถ์ง€ ์•Š์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค. ์ฒซ๋‚  ์˜ค๋ฒ„๋ถ€ํ‚น์œผ๋กœ ๋™๊ธ‰์˜ ๋‹ค๋ฅธ๊ณณ์—์„œ 1๋ฐ•์„ ํ•˜๊ฒŒ ๋˜์—ˆ๊ณ  ๋‹ค์Œ๋‚  ์ฒดํฌ์ธํ•˜๋Š” ๋ถˆํŽธํ•จ์ด ์žˆ์—ˆ์œผ๋ฉฐ ์ฒดํฌ์ธํ•ด๋ณด๋‹ˆ ์˜คํžˆ๋ ค 1๋ฐ• ํ–ˆ๋˜๊ณณ ์‹œ์„ค์ด ๋” ์ข‹์•˜์œผ๋ฉฐ, ์œ„์น˜๋Š” ์ฃผ๋ณ€ ์„ฑ์š”์…‰์„ฑ๋‹น๊ณผ ์ธ์ ‘ํ•˜์—ฌ ํŽธ๋ฆฌ, ์‹์‚ฌ๋Š” ์ƒ๊ณผ์ผ ์ฅฌ์Šค์™€ ๋ณ„๋„ ์ถ”๊ฐ€ ๋ฉ”๋‰ด๋งŒ ๊ทธ๋Ÿญ์ €๋Ÿญ์ด์—ˆ์Œ. ์ง์›๋“ค์€ ๋Œ€์ฒด๋กœ ์นœ์ ˆํ•˜๋‚˜ ๋งŒ์กฑํ•  ์ •๋„๋Š” ์•„๋‹ˆ๋ฉฐ, ์ฒญ์†Œ๋Š” ๋งค์šฐ ๊นจ๋—ํ•˜๊ฒŒ ํ•˜๋‚˜ ์‹œ์„ค์ด ๋„ˆ๋ฌด ๋…ธํ›„ํ•˜๊ณ  ๊ฒฐ์ •์ ์œผ๋กœ ์ˆ˜์••์ด ๋„ˆ๋ฌด ๋‚ฎ์•„ ๋ถˆํŽธํ–ˆ์Œ. ์ฃผ๋ณ€ ์‹œ๋‹น๋“ค์€ ํ‰๋ฒ”ํ•˜๋‚˜ ์™ธ๊ตญ์ธ ์ƒ๋Œ€ ๊ฐ€๊ฒŒ์—ฌ์„œ ์ธ์ง€ ๊ฐ€๊ฒฉ๋Œ€๋น„ ๋น„์‹ผํŽธ์ž„. ์ ˆ๋Œ€ ์ถ”์ฒœํ•˜๊ณ  ์‹ถ์ง€ ์•Š์€ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient

easy to go to the main attractions nice staff spacious rooms

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅฟซ้ฉใชใƒ›ใƒ†ใƒซใงใ™

ใƒ›ใ‚ขใƒณใ‚ญใ‚จใƒ ใ€ๆ—งๅธ‚่ก—ใ‚จใƒชใ‚ขใซใฏใ€ใŸใใ•ใ‚“ใฎใƒ›ใƒ†ใƒซใŒใ‚ใ‚Šใพใ™ใŒใ€้ƒจๅฑ‹ใฎๅบƒใ•ใ€ๆธ…ๆฝ”ใ•ใชใฉใ€ๅŒไพกๆ ผๅธฏใฎใƒ›ใƒ†ใƒซใจๆฏ”ในใฆใ€ใ‚ˆใ‚Šๅฟซ้ฉใช้ƒจๅฑ‹ใงใ—ใŸใ€‚ wifiใฎๆŽฅ็ถšใ‚‚ๅ•้กŒใชใใ€ใ‚ทใƒฃใƒฏใƒผใฎใŠๆนฏใ‚‚้€”ไธญใงๅˆ‡ใ‚Œใ‚‹ใ“ใจใ‚‚ใชใใ€ๆœ€ๅพŒใพใงไฝฟใˆใพใ—ใŸใ€‚

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

8/10 Good

SF, MZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kurzer Stopover in Hanoi vor der Weiterreise nach Ha Long

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ruhig gelegen, sehr sauber, Zimmer noch recht neu (aber etwas billig) ausgestattet, Personal freundlich und hilfsbereit.

10/10 Excellent

DONG KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Location, Nice Staff

The hotel was Perfect, Great Location with Large Room and Very Kind staff. I strongly recommend this hotel.