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Hanoi La Palm Boutique Hotel

3.0 star property

Photo gallery for Hanoi La Palm Boutique Hotel

Minibar, in-room safe, desk, soundproofing
Deluxe Triple Room | View from room
Restaurant
Junior Suite | View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
18 Dao Duy Tu, Hoan Kiem District, Hanoi, 100000
  • Place, Quan Chuong Gate
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Deluxe Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Large Single Beds

Honeymoon Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Hanoi

A stay at Hanoi La Palm Boutique Hotel places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. .This hotel is 1 mi (1.7 km) from West Lake and 1.1 mi (1.7 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Ta Hien Street - 2 min walk - 0.2 km
  • Quan Chuong Gate - 2 min walk - 0.2 km
  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪GAO CAFE - ‬1 min walk
  • ‪Phương Béo - Mỳ Vằn Thắn Sủi Cảo Tôm Tươi - ‬1 min walk
  • ‪Trà Chanh-Chợ Gạo - ‬1 min walk
  • ‪Cơm Phố Cổ - ‬1 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk

About this property

Hanoi La Palm Boutique Hotel

Hanoi La Palm Boutique Hotel offers 20 air-conditioned accommodations with fireplaces and minibars. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 20 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hanoi La Palm Boutique Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (USD 15 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 9
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 9
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 500000.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 18 (up to 18 years old)
  • Self parking fee: USD 15 per day
  • Early check-in fee: USD 9 (subject to availability)
  • Late check-out fee: USD 9 (subject to availability)
  • Rollaway bed fee: USD 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Time Hotel Hanoi
Time Hotel
Hanoi La Charm hotel Spa
Hanoi La Palm Hotel Hanoi
Cristina Center Hotel Spa
Hanoi La Palm Boutique Hotel Hotel
Hanoi La Palm Boutique Hotel Hanoi
Hanoi La Palm Boutique Hotel Hotel Hanoi

Hanoi La Palm Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 31 reviews
Rating 8 - Good. 14 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

8.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mark

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t stay here. Rooms were outdated and one bedroom the sheets weren’t clean. Stayed at the hotel across the room. Can we get a refund?
Stayed 2 nights in Oct 2025

10/10 Excellent

Nguyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect

all very good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was well located and very accommodating to our needs. A lil bit dated but very clean and comfortable and a very affordable price for myself and my kids & grandson. Would certainly recommend and will stay there again when in Hanoi.
Stayed 3 nights in Jul 2025

6/10 Okay

Drew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was extremely tight. The building itself was a little run down.
Stayed 1 night in Mar 2025

10/10 Excellent

Zoël

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased.

Very welcoming staff and ready to make sure we had all we needed to make are stay a pleasant experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roy

Stayed 3 nights in Mar 2025

10/10 Excellent

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Location. Great staff. Good housekeeping. TV didn’t work. Bed was comfortable. Breakfast was good. definitely would stay here again, although there are a lot of hotels in the vicinity.
Stayed 6 nights in Mar 2025

8/10 Good

Ville Akseli

Liked: Cleanliness, staff & service
Great location next to some more authentic parts of the old town, and not in the tourist center which doesnt anymore look like Hanoi. This is close to the market areas etc where you can see proper old town, not the tourist streets with western hotels and restaurants. Still close to those too, so you can walk to those quickly anyway. Only issue with the hotel is, that the sounds from the corridor sound too much into the rooms, and I had to wear earplugs some mornings when the cleaning ladies were shouting to each other so loud that I couldnt sleep and it was somewhat annoying in jetlag condition.
Stayed 5 nights in Feb 2025

10/10 Excellent

An

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location for an unforgettable and immersive experience in Hanoi.
Stayed 2 nights in Feb 2025

8/10 Good

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vivian, the receptionist was an awesomely helpful host and very accomodating. My friends and I enjoyed and felt at home during our stay. We will surely recommend it to our friends and family.
Stayed 2 nights in Feb 2025

8/10 Good

Suhail

Liked: Cleanliness, room comfort

Decent for the price good location

The receptionist was very helpful and the breakfast was a nice touch too. The room was small so not much space to open my luggage. The air conditioning didnt work and there was problems with the front door opening mechanism. Room cleaners came into my room by mistake while i was in the room and then never returned for the next days to replace towels. Overall okay
Stayed 2 nights in Feb 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Miodrag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As frequent traveller, I am quitely surprised with nice approach, prossionalism and kindness of staff in the hotel. Human approach, understanding of all needs, friendly attitude, is just slight description of these people. Not so many times in my life I meet such great collective. Always on disposal, big smiles, friendly attitude. We were feeling like home and among close family. Thank you for everything!
Stayed 2 nights in Jan 2025

10/10 Excellent

Miodrag

Stayed 1 night in Jan 2025

8/10 Good

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the heart of the Hanoi "old Quarter". It wa super close to dozens of small, street food type restaurants. And the Dong Xuan Market place was only a couple of blocks away. The hotel staff was very helpful and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley, Penetanguishene

Travelled with partner
Liked: Cleanliness, staff & service
Very good
Stayed 3 nights in Jan 2025

8/10 Good

Erika

Liked: Staff & service, amenities, property conditions & facilities
I received excellent customer service. The only cons I had were the hallway of my room definitely needed to be refurbished. Looked run down. Also, the hot water didn’t last more than 10 minutes. Aside from that I enjoyed my stay. There are a lot of dining options within walking distance. I felt safe as a solo traveler. The pictures on Expedia are a bit deceptive.
Stayed 4 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Staff are very friendly and helpful. Enjoyed my stay
Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Centrica
Stayed 1 night in Mar 2025

8/10 Good

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Rapport qualité/prix : très bien
Stayed 4 nights in Feb 2025

4/10 Poor

sole

Stayed 5 nights in Feb 2025

4/10 Poor

Catherine

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Nous avons fais un séjour de 6 nuits : la première chambre n’avait pas de climatisation, il faisait très froid. La 2ieme chambre n’avait pas de fenêtre/ le drain de la douche était bouché. Le lit était sale.. malgré nos demandes rien n’a été changé. Dans les 2 chambres il y avait de la moissisure dans les douches. L’emplacement est super pour se déplacer dans le vieux quartier. Nous avons remarqué par la suite que l’hôtel a changé de noms 3 fois.. probablement pour éliminer les mauvais commentaires. 🙄 Les petits-déjeuners étaient diversifiés et bons!
Stayed 6 nights in Feb 2025

10/10 Excellent

huyen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025