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Sheraton is not carrying its brand. Carpet in the corridor was awful and smelly. Room is ok, Staff is is really good and the view from the room is nice.

Celebrating a milestone wedding anniversary, my wife and I stayed in one of the nicest rooms; the SeaPine Flow Suite. We wanted something a bit special for our anniversary and the venue certainly didn’t disappoint. The room was amazing; an enormous open plan space with a super-king sized bed, sofa, two TVs and a wonderful shower, along with a large private pool and sizeable outdoor patio space. We knew from the moment we arrived we knew we’d picked well. Everyone was most welcoming and couldn’t do more for us. Being the largest room must’ve conferred a bit of special attention as everyone seemed to know who we were before we gave our room number for anything. Or perhaps they were all just very welcoming with great memories, but either way, it made us feel very special and well looked after. Special thanks staff; Vasilis and Fereniki - who were both super welcoming and chatty, greeting us with a smile and a cheery “Kalimera” every day at breakfast. In the bar - Elisabeth during the day and Savvas in the evenings, both very attentive with Elisabeth teaching us some Greek phrases and Savvas ferrying a never ending stream of different cocktails each night. Thank you both. It was lovely to be greeted by the hotel manager, Georgios, one night after dinner. And finally at the Meditteraneo restaurant - Ali was a lovely gentleman, wishing us many happy returns on our wedding anniversary itself and was polite and attentive, looking after us for a couple of nights.

Amazing

We have had a lovely time. The hotel is beautiful and staff are lovely. However for a 5 star resort - there were some small issues that’s shouldn’t be there. We were here for a long weekend and probably wouldn’t return. The bars are not fully stocked - as I am pregnant I asked for alcohol free and at each bar they had to run to another location to get them. On a couple of occasions my partner had had 2 drinks before my one. (Small problem). The Italian is located outside so a little windy, so bring a jumper for the evenings. They also give blankets, however these were also taken for people at the pool bar, so again they ran out. (Small problem). One of the days it was cold and windy so people naturally used the spa, they ran out of towels, so again another wait for towels. Also not enough sun beds, plenty of room but little sun beds out. Our room key didn’t work on 2 different occasions so back to reception to sort. They said it was due to being near a phone, but we kept it in the bag each time away from phones. Pools are freezing, including swims ups! No one was in any of them. We were lucky and managed to get reservations in all the restaurants. Lovely food and staff again are lovely. Our last night, we believe they forgot about our mains as we waited over an hour between starter and main. A visit to the snack bar for a burger, we were told beef burger had finished, with an hour and half still of opening time. Overall small problems, would expect better.

Absolutely wonderful stay! It was my first solo holiday trip in years & I was feeling anxious about going alone. However, I needn't have worried, the staff always made me feel very welcomed & 'at home'. A special shout out to Lulu (Lucrezia) & Nicolas on the Animation team for their positivity & charm! Lulu ran morning stretching classes by the pool & afternoon gentle yoga by the beach. Having yoga on the programme was one of the reasons I opted for this hotel, along with the spa facilities, gym & indoor heated pool. I was given a room upgrade & the room was beautiful, overlooking the pool and sea, with a seated area to relax in with welcome water & fruit. The outdoor pools were very cold but I still braved them everyday & on the last day it was very refreshing from the heat. As a suggestion, it would be nice to have one heated outdoor pool. The indoor pool, jacuzzi & steam rooms were lovely to warm up in after too although could do with a little sprucing up! The staff at the pool bars & lifeguards were also very welcoming & helpful. Thank you to Dennis for finding my bracelets left by the pool & to Lukas & Marios for being lovely waiters :) The food was some of the best I have ever experienced in an all-inclusive buffet style. Plenty of choice & varied each day so as to not get bored. The views from the restaurant were stunning & the staff friendly & efficient. It was nice that they remembered me & that I liked to sit outside. I can't wait to come back! :)

Good