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Norfolk Waterside Marriott

3.5 star property

Photo gallery for Norfolk Waterside Marriott

Indoor pool
Marina
Restaurant
Meeting facility
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
235 E Main St, Norfolk, VA, 23510
  • Place, Waterside District
    ‪2 min walk‬
  • Place, Town Point Park
    ‪3 min walk‬
  • Place, Norfolk Scope
    ‪12 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(45 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(24 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, River View

9.0 out of 10
Wonderful
(21 reviews)
  • River view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • City view
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Sheraton Norfolk Waterside Hotel
Downtown Norfolk
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,008 reviews
The price is NZ$266
includes taxes & fees
17 May - 18 May
Sheraton Norfolk Waterside Hotel

About the area

Norfolk

Norfolk Waterside Marriott is centrally located in Norfolk, a 2-minute walk from Waterside District and 11 minutes by foot from Norfolk Scope. .This hotel is 0.8 mi (1.3 km) from Chrysler Hall and 0.8 mi (1.3 km) from Harbor Park.

What's nearby

  • Waterside District - 2 min walk - 0.2 km
  • Town Point Park - 3 min walk - 0.3 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Norfolk Scope - 12 min walk - 1.0 km
  • Chrysler Hall - 12 min walk - 1.1 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 19 min walk
  • Norfolk Intl. Airport (ORF) - 16 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬6 min walk
  • ‪PBR Norfolk - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬4 min walk
  • ‪Blue Moon Taphouse - ‬2 min walk

About this property

Norfolk Waterside Marriott

Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 407 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at STEAM or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Norfolk? This hotel has 60000 square feet (5574 square meters) of space consisting of a conference center and 41 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 22 per night)
  • Valet parking on site (USD 33 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Valet parking fee: USD 33 per night (in/out privileges)
  • Nearby parking fee: USD 22 per night (60 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 36 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sara

Liked: Cleanliness
The room was clean, and front desk was helpful. The restaurant was great from the food to the service. For my room service order, since I am a vegetarian, I modified eggs Benedict to substitute sliced tomatoes for Canadian bacon, but when it was delivered, the container was basically in it side, so it was a mess. There was no tomato, and it still had bacon. There was no utensils, even though I requested them. When I got on the very full elevator to leave, a hotel employee got on a started complaining to another employee about the hotel. The second employee did not engage. When the second employee got off the elevator the first employee continued to complain to the guests.
Stayed 1 night in Jan 2026

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

8/10 Good

starr

Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent Stay at Norfolk Waterside Marriott. The view from our room was brilliant. We need to say a special Thank You to Caroline on the front desk. Because of the weather we had to stay extra days and she was so good at helping us. Caroline is a true asset Norfolk Waterside Marriott.
Stayed 4 nights in Jan 2026

10/10 Excellent

JoJo

Stayed 1 night in Jan 2026

10/10 Excellent

Lynnece

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2026

8/10 Good

Marlene

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The hotel offered free parking for travelers taking the cruise from Norfolk but did not inform me until my arrival date and no rooms with the free service were available. Cost me $100 for parking 10 miles from the hotel.
Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 2 nights in Dec 2025

8/10 Good

Emma

Stayed 1 night in Jan 2026

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2026

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was completely neglected. While the General Manager, Casey, along with the supervisor and the maintenance engineer were courteous and genuinely apologetic, the rest of the staff was the complete opposite. The staff we encountered was unfriendly, condescending, rude, mean-spirited, and highly unprofessional. We were harassed, teased, misled, and given incorrect information, which only worsened an already painful situation. At the time of our stay, we were mourning and coping with significant grief due to the recent loss of several loved ones. The staff showed absolutely no compassion or sensitivity to what we were going through, nor did they seem to care. Because of this experience, I will never book with this hotel again unless there are major renovations and the three staff members we encountered are removed or properly retrained to address their unacceptable and abrasive behavior.
Stayed 1 night in Dec 2025

6/10 Okay

Sybril

Disliked: Cleanliness
Semen stain on couch. Oatmeal looked like gravy. Pancakes were dark as if griddle wasn’t clean. Service was good. Employee attitudes were good as well.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect snd the views
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Dec 2025

10/10 Excellent

Tennile

Stayed 1 night in Dec 2025

10/10 Excellent

DEBRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great, rooms were very clean and comfortable. The staff was very courteous.
Stayed 2 nights in Jan 2026

8/10 Good

Benjamin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mary, Fayette

Travelled with partner
Very friendly checkin. Room was clean and the view was awesome.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room very clean. Caroline was very friendly helpful and knowledgeable
Stayed 1 night in Jan 2026

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Broken items in the bathroom. Inside elevator doors look like puke.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Vince

Stayed 4 nights in Dec 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was somewhat dated. the staff was excellent
Stayed 1 night in Dec 2025