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Hotel ITC Ciudad de Haro

2.0 star property

Photo gallery for Hotel ITC Ciudad de Haro

Reception
Exterior
Desk, blackout curtains, free cots/infant beds, free WiFi
Junior Suite
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Carretera Nacional 124, Km 41, Haro, 26200
  • Place, Plaza de la Paz
    ‪18 min walk‬
  • Place, Bodegas Muga
    ‪3 min drive‬
  • Place, Bodega La Rioja Alta
    ‪3 min drive‬
  • Airport, Logrono (RJL-Agoncillo)
    ‪40 min drive‬

Room options

View all photos for Single Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Haro

Located in Haro, Hotel ITC Ciudad de Haro is within a 5-minute drive of Bodega Martínez Lacuesta and Bodega La Rioja Alta. .This hotel is 1 mi (1.7 km) from Plaza de la Cruz and 1.2 mi (1.9 km) from Plaza de la Paz.

What's nearby

  • Plaza de la Cruz - 18 min walk - 1.5 km
  • Plaza de la Paz - 18 min walk - 1.5 km
  • Bodegas Muga - 3 min drive - 2.5 km
  • Bodega La Rioja Alta - 3 min drive - 2.5 km
  • Bodegas Ramon Bilbao - 3 min drive - 2.1 km

Getting around

  • Haro Station - 4 min drive
  • Vitoria (VIT) - 35 min drive

Restaurants

  • ‪Tormo - ‬4 min drive
  • ‪Entre Copas - ‬17 min walk
  • ‪Beethoven 1 - ‬4 min drive
  • ‪The Folk Tavern - ‬4 min drive
  • ‪Los Paraguas - ‬4 min drive

About this property

Hotel ITC Ciudad de Haro

Hotel in Haro with a seasonal outdoor pool and a 24-hour front desk
Hotel ITC Ciudad de Haro offers 62 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 62 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day, plus a one-time cleaning fee of EUR 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 12 per pet, per day plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 24 to September 30

Property is also known as

Ciudad De Haro Hotel
Hotel ITC Ciudad de Haro Haro
Hotel ITC Ciudad de Haro Hotel
Hotel ITC Ciudad de Haro Hotel Haro

Reviews

Hotel ITC Ciudad de Haro Reviews

7.4

Good

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

Reviews

10/10 Excellent

MIGUEL ANGEL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para alojarte en Haro. No está en el centro pero tiene buenas instalaciones (limpias, aceptable en tema de calidad/limpieza y personal muy atento). La piscina compensa la distancia del hotel del centro aunque muy conveniente para moverse por la zona.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stuart

Travelled with partner
Disliked: Property conditions & facilities
This hotel is not yet ready to receive guests. The people are very nice and did apologise for what happened. They were:, faulty lock on the bedroom door. Air conditioning did not initially work. No substantial food in the evening. No water the following morning, so no toilets except for one on ground floor. The room was clean but no fridge. We expect reimbursement to acknowledge terrible services. The hotel should remember it takes time to get a good reputation but one terrible visit to get a bad reputation.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
First, you must have a car if you plan to stay in Haro. Transportation, including taxis, are extremely limited and difficult to use. This fact is even more so if you stay at Hotel ITC Ciudad de Haro. This hotel is about a 25-minute walk uphill to the downtown area and you must cross a highway, which we were told multiple times is officially illegal. If you do have a car, this hotel is perfectly fine for a few nights, especially if you consider the cost. It is a great value. That said, don't expect a four star hotel. As others have noted, the hotel is old and has some deferred maintenance issues. Likewise, the WiFi is extremely slow so don't expect to stream anything or make WiFi calls. Finally, the staff at the hotel are wonderful. They were always helpful and attentive. Enjoy!
Stayed 4 nights in May 2025

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities

More like the Norman Bates Motel!

There were some positives about our stay here. The receptionist Alba was very friendly, professional and helpful. The bed was clean and comfortable and it was only an hour from Bilbao. However when we arrived we were greeted by a huge pile of dirty sheets outside our room; the room was looking very tired, the sofa was marked and unclean as was the shower curtain. The lights in the lounge area did not work. The breakfast room was a scene of neglect, with most tables left with people’s half eaten breakfast, the food selection was poor and quite unappetising. Worst was that there were no staff at all working in the room. All the dirty plates were left on tables, there were no bowls left for the cereal and the juice had run out.
Stayed 1 night in May 2025

8/10 Good

Ronald

Stayed 1 night in May 2025

4/10 Poor

Joan Ramon

Disliked: Property conditions & facilities
Falta de luz en la habitacion,nefasto
Stayed 3 nights in Sep 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, room comfort
Piscina, Admiten mascotas, Camas muy cómodas. Hotel pequeño y acogedor. Necesita una reforma es muy antiguo y los desayunos son aburridos, todos los días lo mismo. En general muy bien.
Stayed 3 nights in Aug 2025

6/10 Okay

jose miguel

Liked: Room comfort

Pasable, no desayunes allí

Solo fuimos una noche de pasada, la atención al llegar excelente, la habitación decente y la cama cómoda. Se oían muchos ruidos por la noche en la habitación del interior del hotel. Y el desayuno bufet deja mucho que desear, para el precio que tiene era escasa la propuesta con poca variedad y algunos productos tenían mala presencia. Las instalaciones muy antiguas, la piscina muy bien para darte un baño el agua limpia, el resto un poco abandonado.
Stayed 1 night in Aug 2025

8/10 Good

Karmele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones están muy bien.Las camas son cómodas y están muy limpias. La ducha tenía un problema que revisaba pero bueno, tenía tb bañera q se podía usar como ducha,osea q bien. El trato del personal es muy bueno. Lo único negativo es que no tiene servicio de restaurante y si quieres cenar algo tiene q ser frío. La piscina fenomenal..
Stayed 3 nights in Aug 2025

10/10 Excellent

nines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

alexandra

Stayed 1 night in Aug 2025

10/10 Excellent

clotilde

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel personnel très accueillant et souriant. Séjour très agréable
Stayed 1 night in Aug 2025

10/10 Excellent

Adil

Stayed 1 night in Jul 2025

10/10 Excellent

Nines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour une halte !

Un très bon hôtel pour faire une halte. Propre, confortable avec tous les services nécessaires. L'atout indéniable : la piscine !
Stayed 1 night in Aug 2025

10/10 Excellent

cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel pratique d'accès et propre

Bon séjour, nuit tranquille, nous avions un duplex et il était très spacieux, les enfants étaient dans une chambre avec 2 lits simples et c'était bien correct. La connexion wifi est un peu juste pour des jeunes ado mais bien pour les parents. L'hôtel est propre et on peut y prendre les 3 repas. Le parking gratuit est un plus appréciable.
Stayed 1 night in Aug 2025

2/10 Terrible

Yassine

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Pas d’eau chaude,

Lors de notre arrivée, l’accueil nous informe qu’il n’y as pas d’eau chaude. Nous avons attendu le lendemain mais toujours pas d’eau chaude. C’est vraiment inadmissible, l’hôtel aurait dû prévenir avant notre arrivée afin qu’on trouve une alternative.
Stayed 1 night in Aug 2025

6/10 Okay

Claudine

Liked: Cleanliness, staff & service, room comfort

Convenable

Stayed 1 night in Jul 2025

6/10 Okay

Víctor

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

noelia

Liked: Cleanliness, room comfort

Se puede mejorar

La habitacion un poco antigua, hace falta actualizar el mobiliario y el suelo. Por lo demas habitacion y wc amplio, limpio y camas muy comodas. El personal va como loco pq solo hay 1 persona para atender en barra y en el buffet en los desayunos. Llegamos sabado y no tenian cervezas 🍺 (un fallo siendo Julio y estando en la piscina que es lo que apetece). Las instalaciones en general limpias. La piscina y zona de descanso tambien limpio, aunque hay que arreglar algunas piezas de pasarela que estan rotas y son peligrosas. Las chicas de recepcion muy simpaticas, al igual que las limpiadoras
Stayed 2 nights in Jul 2025

2/10 Terrible

Evaristo

Travelled with family

Mala gestión

Problema con la reserva no se sin con hoteles.como con el hotel de dos habitaciones reservadas solo aparecía una, me consiguen otra me contan las dos y sl día siguiente desoyde irme me cobrabota habitación y a todavía esperando a que me devuelvan el dinero.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

isabelle

Liked: Cleanliness
Très mécontente du prix pour mon chien
Stayed 1 night in May 2025