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Holiday Inn Hartford Downtown Area by IHG

3.0 star property

Photo gallery for Holiday Inn Hartford Downtown Area by IHG

Exterior
Exterior
Breakfast and dinner served, American cuisine
Indoor pool
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
100 East River Drive, East Hartford, CT, 06108
  • Connecticut Convention Center
    ‪11 min walk‬
  • XL Center
    ‪19 min walk‬
  • Xfinity Theatre
    ‪2 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Top Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds (Top Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, desk, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Top Floor)

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

7.0 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

East Hartford

With a stay at Holiday Inn Hartford Downtown Area by IHG in East Hartford, you'll be in the business district, within a 5-minute drive of Xfinity Theatre and Connecticut River. .This hotel is 0.9 mi (1.4 km) from Connecticut Science Center and 0.9 mi (1.5 km) from Connecticut Office of Culture and Tourism.

What's nearby

  • Connecticut Science Center - 10 min walk - 0.9 km
  • Connecticut Convention Center - 11 min walk - 1.0 km
  • Bushnell Park - 18 min walk - 1.5 km
  • XL Center - 19 min walk - 1.7 km
  • Xfinity Theatre - 2 min drive - 2.1 km

Getting around

  • Hartford Union Station - 10 min drive
  • Bradley Intl. Airport (BDL) - 23 min drive

Restaurants

  • ‪Bear's Smokehouse Barbecue - ‬16 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Marriott Hartford Downtown - Concierge Lounge - ‬13 min walk
  • ‪One State Street Cafe - ‬13 min walk
  • ‪Arch Street Tavern - ‬16 min walk

About this property

Holiday Inn Hartford Downtown Area by IHG

Suburban hotel with a fitness center and a 24-hour business center
Holiday Inn Hartford Downtown Area by IHG offers 215 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 215 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a satisfying meal at The River Walk serving guests of Holiday Inn Hartford Downtown Area by IHG. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in East Hartford? This hotel has 8195 square feet (761 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The River Walk - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The River Walk

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,195 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from January 18 2024 to July 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Area By Ihg Hartford
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area by IHG Hotel
Holiday Inn Hartford Downtown Area an IHG Hotel
Holiday Inn Hartford Downtown Area by IHG East Hartford
Holiday Inn Hartford Downtown Area by IHG Hotel East Hartford

Holiday Inn Hartford Downtown Area by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Allan, Salisbury

Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was extremely helpful at all times
Stayed 1 night in Oct 2023

4/10 Poor

Ricky

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Great
Stayed 1 night in Dec 2023

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sascha

Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Holland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2023

6/10 Okay

Robert, Binghamton

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

alex

Stayed 1 night in Dec 2023

8/10 Good

Alicia

Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl, saint james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, room clean.
Stayed 1 night in Dec 2023

10/10 Excellent

TITO

2/10 Terrible

Ale

Stayed 2 nights in Nov 2023

4/10 Poor

ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Had to take cold showers due to limited hot water . Not clean as expected and the bed was terrible
Stayed 2 nights in Dec 2023

6/10 Okay

Erika, Springfield

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lo empleado excelente pero la piscina sucia y frío la habitación no están linda lo único lindo era la recepción y el desayuno el mismo todos los dias
Stayed 2 nights in Dec 2023

10/10 Excellent

Rusheed, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
It good place to relax
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno. El personal bien amable. Todo los alrededores son seguros. La habitación con buena vista.
Stayed 4 nights in Nov 2023

6/10 Okay

Alice

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This rooms were dark , the common areas were tired & run-down. The shower curtain wasn’t long enough causing the bathroom floor to be flooded with each use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk employee very nice and informative ,
Stayed 1 night in Nov 2023

6/10 Okay

panupong

Stayed 1 night in Nov 2023

8/10 Good

JoAnn

Liked: Staff & service
Friendly staff and good access to 84
Stayed 1 night in Nov 2023

2/10 Terrible

Peter

Stayed 1 night in Nov 2023

8/10 Good

Ale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Yokairy

Travelled with group
Liked: Cleanliness, staff & service
It was boring
Stayed 1 night in Oct 2023