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Hotel de la Poste – French Quarter, A Renaissance Hotel

4.0 star property

Photo gallery for Hotel de la Poste – French Quarter, A Renaissance Hotel

Breakfast, lunch, dinner served; American cuisine
Premier Room, 2 Queen Beds
Outdoor pool
Reception
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
316 Chartres St, New Orleans, LA, 70130
  • Place, Royal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Mardi Gras
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Bedroom, Courtyard View

Studio Suite, 1 Bedroom, Courtyard View

Studio Suite, 1 Bedroom, Courtyard View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Patio

Studio Suite, 1 Bedroom, Patio

Studio Suite, 1 Bedroom, Patio

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Balcony

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible, Balcony

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower, Balcony

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Roll-in Shower

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

With a stay at Hotel de la Poste – French Quarter, A Renaissance Hotel, you'll be centrally located in New Orleans, within a 5-minute walk of Bourbon Street and Canal Street. .This boutique hotel is 0.5 mi (0.7 km) from Caesars New Orleans Casino and 0.3 mi (0.5 km) from Mississippi River.

What's nearby

  • Royal Street - 1 min walk - 0.1 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Canal Street - 3 min walk - 0.3 km
  • Mardi Gras - 5 min walk - 0.5 km
  • Jackson Square - 6 min walk - 0.6 km

Getting around

  • Canal at Chartres Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬3 min walk
  • ‪Brennan's - ‬3 min walk
  • ‪Cafe Beignet, Royal Street - ‬2 min walk
  • ‪House of Blues Restaurant & Bar - ‬3 min walk
  • ‪Chart Room - ‬1 min walk

About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

Hotel de la Poste – French Quarter, A Renaissance Hotel offers 97 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 97 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at 3rd Block Depot, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in New Orleans? This hotel has 4616 square feet (429 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
3rd Block Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3rd Block Depot

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,616 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.03 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans W French Quarter
W Hotel New Orleans French Quarter
W New Orleans French Quarter
Hotel W New Orleans French Quarter
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
W New Orleans French Quarter
Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 949 reviews
Rating 8 - Good. 231 out of 949 reviews
Rating 6 - Okay. 130 out of 949 reviews
Rating 4 - Poor. 67 out of 949 reviews
Rating 2 - Terrible. 46 out of 949 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice about the room. Very clean. The restaurant there was absolutely amazing. The food was perfect. The girls were very professional and lovely to talk to. Thank you.
Stayed 2 nights in Dec 2025

10/10 Excellent

Travis

Stayed 1 night in Nov 2025

10/10 Excellent

Krystyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was AMAZING and SO FRIENDLY! The only complaint we had was a Resort fee of $30/day we weren’t aware of until we got our bill at the end of our stay and the hotel gives you $30/day gift cards for tours that were almost impossible to use and you can only use one a day (if you can even book anything through the site as you can’t book in person). But the hotel and staff were absolutely wonderful! Highly recommend, just be aware of the $30/day resort fee and don’t count on the vouchers they give you for tours and activities, we were only able to use one but received 8 of them for our stay.
Stayed 7 nights in Oct 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes,
Stayed 4 nights in Dec 2025

8/10 Good

Kristy

Stayed 3 nights in Nov 2025

6/10 Okay

Matthew B

Travelled with partner
Stains in the carpet. Hotel is nothing special
Stayed 4 nights in Nov 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean with no issues
Stayed 5 nights in Nov 2025

10/10 Excellent

Brad

Stayed 1 night in Nov 2025

10/10 Excellent

salil

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms, awesome food, courteous staff… altogether a very comfortable and pleasant stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Parking charge was excessive at $55 for one night.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very expensive and hoity toity but if you can afford it then it’s worth it. I had trouble ordering room service and getting ahold of the front desk by phone.
Stayed 2 nights in Nov 2025

2/10 Terrible

LAURA MARIA

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! I am being generous with the one star. The only thing good about this hotel is the location and the beautiful courtyard. Staff are useless and rude. This hotel was dirty and a waste of money. Will never stay at at Marriott location again because of the horrible experience we had.
Stayed 6 nights in Nov 2025

2/10 Terrible

Ayelet

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
The staff was nice but the hotel is awful. I payed through Expedia and they charged my card for my stay after I checked out so I basically payed for my room TWICE!! They have given me the run around promising me a refund and telling me I would receive and email stating I was getting a refund and it still hasn’t gotten that email. I’ve spoken to the hotel plenty of times and emailed with them and still no refund. I’ve had to dispute the charge with the bank. DO NOT STAY AT THIS HOTEL! They will steal your money! Every time I’ve called they’ve given me an excuse as to why I haven’t gotten my refund or refund email yet. I expected more from a Marriott hotel. Extremely disappointed
Stayed 5 nights in Oct 2025

10/10 Excellent

Savasia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room was very clean. Perfect location.
Stayed 4 nights in Nov 2025

10/10 Excellent

PHILIPPE

Stayed 4 nights in Nov 2025

10/10 Excellent

Pankaj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
H
Stayed 1 night in Nov 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures used that represented the room when reserving was much bigger with more seating. The room had a table and one chair for 2 people while the bathroom had NO space to put anything. Staff who received us was in no way friendly and did not give us any info regarding the wifi. This property also lacked no communication either when emailing for more information. Nice, clean space but it would have made a difference having more friendly people at the front desk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Toilet needed to be flushed twice in order to clean the bowl. Otherwise the room and hotel were terrific!! I would stay here again!
Stayed 4 nights in Nov 2025

10/10 Excellent

allyson

Stayed 5 nights in Oct 2025

8/10 Good

Beth

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Hotel de la Poste – French Quarter, A Renaissance Hotel. The staff was very friendly and welcoming, and the room was exactly as described — clean, comfortable, and nicely decorated. The garden area was beautiful and inviting, a perfect spot to relax. The bar and restaurant on-site were a nice bonus, and the location was awesome — close to so many great shopping, eating, and drinking options. My only small suggestion would be to add a designated smoking area a bit away from the main entrance. It wasn’t pleasant having to walk through smoke from guests gathered right outside the doors. Overall, a lovely stay with great service, atmosphere, and location — I’d definitely recommend for those who wish to explore NOLa
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos, East Brunswick

Great customer service and greatest location
Stayed 2 nights in Oct 2025

6/10 Okay

Scott

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Had to beg to have clean towels. No bathroom exhaust fan
Stayed 4 nights in Oct 2025

6/10 Okay

Rosie

Travelled with family
Liked: Cleanliness
Room was very loud but nicely decorated. Courtyard was beautiful. Great location! Valet was quick and friendly. Was charged for minibar usage and NOTHING was used - be sure to check you bill. Front desk was not very welcoming or helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Austin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, and great location!
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025