Compare Hotels with Parking in Helena Bay

Staff allowed a very early checkin which was great. Russell is always a nice weekend away and staying at the Duke makes it brilliant. Cannot failt our room with balcony either.

Worth the stay. Great location, close to the beach and shops. Staffs are friendly and accomodating.

Very clean room, quiet, great staff, lovely restaurant, great pool and spa

Lovely staff BUT not a comfortable stay for female alone. Arrived unsure if the hotel was actually functioning as all the lights were off in the smoked glass reception. It was 5.30pm and nearly dark. Discovered there were only 2 other rooms booked. Room was upgraded so larger but layout meant all plug sockets were inaccessible so all had extension leads. Seemed to be a drainage issue - looked and basin v slow. As a lady alone.... Back door needs BOLTs not a twisty know that you can't check if its locked. No outside lighting so when I went out to dinner I had to use phone torch to lock door and to make sure I didn't fall over as no lighting until lane at front. Remote on TV had flat batteries - popped to reception 15 mins after I checked in to find it closed until the morning. The isolation and darkness made me feel vulnerable. Apart from delightful staff and reasonable breakfast, not much I can add!

Was a bit noisy with people above us and kids running up and down hallway banging on doors at 7am

Great stay, a bit dated, otherwise a great stay.