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Citybox Helsinki

3.0 star property

Photo gallery for Citybox Helsinki

Lobby
Property video
Lobby sitting area
Junior Suite
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
Kolmas Linja 8 B, Helsinki, Uusimaa, 00530
  • Place, Hakaniemi Market Square
    ‪3 min walk‬
  • Place, Linnanmaki Amusement Park
    ‪10 min walk‬
  • Place, Helsinki Cathedral
    ‪16 min walk‬
  • Airport, Helsinki (HEL-Vantaa)
    ‪21 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.4 out of 10
Exceptional
(68 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

Double Room (Large)

Double Room (Large)

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Pillow-top beds, desk, laptop workspace, soundproofing

Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Loft Room

Family Loft Room

Family Loft Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Family Room (6 persons)

Family Room (6 persons)

Family Room (6 persons)

9.6 out of 10
Exceptional
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Breakfast available
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The price is NZ$119
includes taxes & fees
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About the area

Helsinki

With a stay at Citybox Helsinki, you'll be centrally located in Helsinki, within a 10-minute drive of Helsinki Exhibition and Convention Centre and Kallio Church. .This hotel is 0.4 mi (0.7 km) from Hakaniemi Market Square and 0.5 mi (0.8 km) from Helsinki Workers' House.

What's nearby

  • Hakaniemi Market Square - 3 min walk - 0.3 km
  • Linnanmaki Amusement Park - 10 min walk - 0.9 km
  • Helsinki Hall of Culture - 10 min walk - 0.9 km
  • University of Helsinki - 12 min walk - 1.0 km
  • Helsinki Cathedral - 16 min walk - 1.4 km

Getting around

  • Kallion Virastotalo Station - 1 min walk
  • Helsinki (HEC-Helsinki Central Train Station) - 19 min walk
  • Helsinki-Vantaa Airport (HEL) - 33 min drive

Restaurants

  • ‪Hesburger - ‬2 min walk
  • ‪Oluthuone Haka - ‬1 min walk
  • ‪Rytmi - ‬1 min walk
  • ‪Ravintola Oiva - ‬2 min walk
  • ‪Ravintola ONDA - ‬2 min walk

About this property

Citybox Helsinki

Citybox Helsinki offers 178 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. This Helsinki hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads. Housekeeping is provided weekly.
Make yourself at home in one of the 178 air-conditioned guestrooms. Your room comes with a pillowtop bed. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and luggage storage.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 13.90 for adults and EUR 13.90 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (123 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 13.9 for children
  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Property is also known as

Citybox Helsinki Hotel
Citybox Helsinki Helsinki
Citybox Helsinki Hotel Helsinki

Citybox Helsinki Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 559 out of 760 reviews
Rating 8 - Good. 162 out of 760 reviews
Rating 6 - Okay. 24 out of 760 reviews
Rating 4 - Poor. 7 out of 760 reviews
Rating 2 - Terrible. 8 out of 760 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Dr Moath A M

Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean warm room, friendly staff, great catering facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Clean room seamless check in and check out
Stayed 3 nights in Dec 2025

10/10 Excellent

Polaris

Stayed 1 night in Dec 2025

10/10 Excellent

Alean, Miami

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Easiest check in and check out we’ve ever experienced - rooms are lovely, staff are lovely and everything was really clean. Kitchen and coffee area was great as well as the ping pong and chill out areas - will definitely use this hotel chain again!!
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

Trond Oddvar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great light- and soundproof room
Stayed 1 night in Nov 2025

10/10 Excellent

juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super centric and convenient.
Stayed 5 nights in Nov 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

CS

Business traveller
Liked: Cleanliness, staff & service, amenities
Conveniently located and efficiently managed the rooms at Citybox are surprisingly large for European standards. Easy and quick self checkin / checkout, friendly staff should you need them, discounts in nearby restaurants as well as rentable umbrella for the wet weather days stood out for me during my stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, smart hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Antonia, Fort Mill

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved this simple, efficient and minimalism horel, focused on comfort and sustainability at the same time. Great location within walking distance to Helsinki's highlights. Great breakfast option with the cafe next door, breakfast buffet was amazing every morning. The hotel is very responsive to messages and made our first visit in Helsinki comfortable and memorable! I would stay there again in a heartbeat!
Hotel entrance
Breakfast option
Breakfast buffet
Stayed 3 nights in Nov 2025

10/10 Excellent

Lien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not use the laundry but I used the kitchen for my evening meals. It is clean and comfortable I used to be at many hotels but Citybox is the best one (with my budjet). The location is very convenient with metro ,bus and too many supermarkets near by. Staffs are very friendly and helpful especially Nicholas (the gentleman) he helped me a lot.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gavin

Stayed 1 night in Oct 2025

8/10 Good

Amy

Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Good option for those looking for a comfortable room at a reasonable price. No TV, microwave or refrigerator in the rooms, but the lobby common area has a TV, microwave and shared refrigerators.
Stayed 1 night in Oct 2025

10/10 Excellent

Van Chinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room, common area was also nice to hang out in. All in all had a really pleasant stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
So clean, modern, great value for the money! Very impressed!
Stayed 3 nights in Oct 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

YUJING

Stayed 3 nights in Oct 2025

8/10 Good

etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice room. Easy to
Stayed 2 nights in Sep 2025

8/10 Good

GEORGIA R, HOPATCONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was modern and efficient. Bathrooms were great. Rooms are very basic and no tv.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Innovative hotel that works—the ironing room

New style hotel. The innovations work. Read the details. Read about the creators determinations on this concept.
Stayed 3 nights in Sep 2025