When you stay at Homewood Suites Rochester Henrietta in Rochester, you'll be in a shopping district, within a 5-minute drive of Fair and Expo Center and Monroe Community College. .This hotel is 4.5 mi (7.3 km) from University of Rochester and 4.8 mi (7.8 km) from Highland Park.
What's nearby
Marketplace Mall - 13 min walk - 1.1 km
Monroe Community College - 3 min drive - 4.0 km
University of Rochester - 8 min drive - 9.3 km
Rochester Institute of Technology - 8 min drive - 8.7 km
Strong - 11 min drive - 11.4 km
Getting around
Rochester Station - 15 min drive
Greater Rochester Intl. Airport (ROC) - 10 min drive
Restaurants
Chick-fil-A - 3 min drive
Starbucks - 2 min drive
McDonald's - 2 min drive
McDonald's - 3 min drive
Starbucks - 13 min walk
About this property
Homewood Suites Rochester Henrietta
Hotel with free breakfast, near Fair and Expo Center
Homewood Suites Rochester Henrietta offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Refrigerators and microwaves are provided.
This Rochester hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and barbecue grills.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Uncovered parking on site (USD 10 per day; includes in/out privileges)
Food and drink
Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Free manager's reception (select days)
Things to do
Gym
Indoor pool
TV in common areas
Family friendly
Free cot
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Separate in-room dining area
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (weekly)
Business services
24-hour business centre
Meeting room
Outdoors
Barbecue grill
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift (91 centimetre wide door)
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
More
3 floors
Banquet hall
Built in 2000
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
42-inch TV with premium cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Hob
Microwave
Refrigerator
Separate dining area
More
Air conditioning
Ceiling fan
Iron/ironing board
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Uncovered self parking fee: USD 10 per day (in/out privileges)
Pet fee: USD 125 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 7:00 AM to 10:00 PM
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Homewood Suites Henrietta
Homewood Suites Henrietta Hotel
Homewood Suites Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Hotel
Homewood Suites Rochester Henrietta Rochester
Homewood Suites Rochester Henrietta Hotel Rochester
Homewood Suites Rochester Henrietta Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 408 out of 817 reviews
10 - Excellent
408
Rating 8 - Good. 215 out of 817 reviews
8 - Good
215
Rating 6 - Okay. 104 out of 817 reviews
6 - Okay
104
Rating 4 - Poor. 46 out of 817 reviews
4 - Poor
46
Rating 2 - Terrible. 44 out of 817 reviews
2 - Terrible
44
8.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Excellent
George
11 May 2025
George
Stayed 3 nights in May 2025
6/10 Okay
Timothy
10 May 2025
Disliked: Property conditions & facilities
Outdated property in desperate need of an update. Staff are not rude but not very friendly versus other Hilton hotels I've stayed at. 1 elevator for the entire hotel, situated at one end of the hotel, what a horrible design.
I'm traveling with elderly in their late 80s and at check in, front desk personnel with a nose ring, tells us the "best" way to get to our room, turns out they had to walk up the stairs. OMG.
Overall apperance upon entering looked great but upon further inspection the room riqued of cigarette smoke. I use a cpap machine at night ao this was very concerning. The carpet was soaking wet by the bathroom. Come to find out there was a leak coning from whenever you run the shower! There was an unknown substance smered on the front of the bathroom door as well as on the wall by the toilet. And the microwave didnt work, even after unplugging it and trying it again. Very disappointing experience
3 room, King bed suite with couch pull out bed: king mattress and couch pull out bed mattress both had blood/bodily fluid stains. They looked old and settled in. Two rooms had spiders on the ceiling. Normal house spiders but we killed 3, 6 more were on ceiling in morning
Breakfast in the morning was great
I booked this trip for my girlfriend and i’s anniversary to visit family here. Upon you to the original hotel, homewood suites, I was told my room was no longer available. They then put me in a worse room at Home2, that was noisy and I received absolutely no sleep in. A total waste of time and money
**Pros:**
- Spacious suite
- Smooth check-in process
**Cons:**
- **Misplaced toiletries:** The hand soap was incorrectly labeled as body wash. When I reported this to the front desk at 9:30 PM, the receptionist said she couldn’t retrieve the correct item from storage because she was the only staff member on duty and couldn’t leave the desk. Instead, she provided small sample-sized body washes as a substitute.
- **Poor cleanliness:**
- The bathroom shelf (where towels were stored) was visibly dusty.
- The popcorn ceiling in the bathroom appeared discolored, with black patches resembling mold.
- **Safety/mechanical issue:**
- The bedroom smoke/CO alarm began beeping at night. When I reported it at 10:30 PM, the front desk agent suggested I unplug it myself—even asking if I had a bar stool to climb on. While I understand the alarm may have needed a battery change, expecting a guest to handle this was unprofessional.
- The agent offered a room change. She told me that guests cannot have two active room keys simultaneously, meaning one family member would have to stay behind in the original room while the rest moved. This is because the room key to the 1st room would be disabled while the second room key is active. With two young children, this was impractical late at night.
- Fortunately, the beeping eventually stopped, allowing us to stay in the original room without further disruption. We returned the second room key before the night ended.
The stay was good! The rooms were beautiful, however the price paid for the stay it can use a few upgrades for some things. The deposit price should be disclosed the $250 is a little high to be just dropped on the customer when they get to the front desk.
The Homewood Suites is a very convenient location to everything . Did not like the fact I was informed of a parking charge that was just started, and I should have received an email that there would be a charge prior to my stay. It was not on the description when I booked months in advance. I would not be staying there again.