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Candeo Hotels Hiroshima Hatchobori

3.5 star property

Photo gallery for Candeo Hotels Hiroshima Hatchobori

Sauna, hot tub, hot springs/mineral springs
Interior entrance
Building design
Front of property – evening/night
Concierge desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
14-1 Hatchobori, Naka-ku, Hiroshima, Hiroshima, 730-0013
  • Place, Hiroshima Central Shopping District
    ‪1 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪11 min walk‬
  • Place, Atomic Bomb Dome
    ‪12 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪60 min drive‬

Room options

View all photos for Double Room, Non Smoking (16 ㎡)

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking (16 ㎡)

8.4 out of 10
Very good
(16 reviews)
  • Bay view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

Soundproofing, free WiFi, bed sheets

Queen Room with Terrace, Non Smoking (16 ㎡)【3rd floor】

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Corner King Room, Non Smoking (19 ㎡)

Corner King Room, Non Smoking (19 ㎡)

Corner King Room, Non Smoking (19 ㎡)

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

Soundproofing, free WiFi, bed sheets

Corner King Room, Non Smoking (For 3 Adults) (19 ㎡)

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Twin Room, Non Smoking (18 ㎡)

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (18 ㎡)

9.0 out of 10
Wonderful
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

Soundproofing, free WiFi, bed sheets

Twin Room, Non Smoking (For 3 Adults) (18 ㎡)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Twin Room, Multiple Beds, Non Smoking

Soundproofing, free WiFi, bed sheets

Standard Twin Room, Multiple Beds, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for King Room with desk, Non Smoking

Soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room, Non Smoking

Deluxe King Room, Non Smoking

Deluxe King Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Double Room, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking for single use

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

Double Room, Non Smoking for single use

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room with desk, Non Smoking for single use

Soundproofing, free WiFi, bed sheets

King Room with desk, Non Smoking for single use

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Business Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Business Double Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets

Executive Twin Room, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [For 2 Guests] Run of the House, Non Smoking

Soundproofing, free WiFi, bed sheets

[For 2 Guests] Run of the House, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for [For 1 Guest] Run of the House, Non Smoking

Soundproofing, free WiFi, bed sheets

[For 1 Guest] Run of the House, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Twin Room, Non Smoking (For 3 Adults)

Soundproofing, free WiFi, bed sheets

Executive Twin Room, Non Smoking (For 3 Adults)

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

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About the area

Hiroshima

A stay at Candeo Hotels Hiroshima Hatchobori places you in the heart of Hiroshima, steps from Hiroshima Central Shopping District and 5 minutes by foot from Memorial Cathedral for World Peace. .This spa hotel is 15.9 mi (25.5 km) from Itsukushima Shrine and 15.1 mi (24.4 km) from Miyajima Ferry Terminal.

What's nearby

  • Hiroshima Central Shopping District - 1 min walk - 0.2 km
  • Kamiyacho - 8 min walk - 0.7 km
  • Hiroshima Peace Memorial Park - 11 min walk - 0.9 km
  • Atomic Bomb Dome - 12 min walk - 1.0 km
  • Hiroshima Green Arena - 14 min walk - 1.2 km

Getting around

  • Hatchobori Station - 2 min walk
  • Hiroshima Station - 18 min walk
  • Hiroshima Airport (HIJ) - 63 min drive

Restaurants

  • ‪ドトールコーヒーショップ 広島八丁堀京口門店 - ‬1 min walk
  • ‪海鮮酒場 番屋七宝丸 八丁堀店 - ‬1 min walk
  • ‪讃岐屋八丁堀店 - ‬2 min walk
  • ‪尾道ラーメン 暁 - ‬1 min walk
  • ‪モスバーガー 広島八丁堀店 - ‬1 min walk

About this property

Candeo Hotels Hiroshima Hatchobori

Hotel in Hiroshima with a full-service spa and a restaurant
Candeo Hotels Hiroshima Hatchobori offers 183 air-conditioned accommodations with complimentary bottled water and bathrobes. 40-inch flat-screen televisions come with pay movies.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. This Hiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs/mineral springs on site.

Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access and a vending machine.
At Candeo Hotels Hiroshima Hatchobori, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Candeo Hotels Hiroshima Hatchobori has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Massage
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Lift

More

  • 14 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CANDEO HOTELS HIROSHIMA HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI Hotel
CANDEO HOTELS HATCHOBORI
Candeo Hotels Hiroshima Hatchobori Hotel
Candeo Hotels Hiroshima Hatchobori Hiroshima
Candeo Hotels Hiroshima Hatchobori Hotel Hiroshima

Candeo Hotels Hiroshima Hatchobori Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Christy

Stayed 1 night in Nov 2025

10/10 Excellent

esther

Liked: Cleanliness, staff & service
It was fine
Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The main feature was the hot pool spa on the 14th floor, separate for men and women. Very therapeutic and calming.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, but the requirement to use 2 busy lifts to get anywhere meant it could take a long time to just get out of the building!
Stayed 3 nights in Oct 2025

10/10 Excellent

Andree-Anne

Stayed 2 nights in Oct 2025

6/10 Okay

Steven

Liked: Cleanliness
Room 824 needs to be rearranged. 2 twin bed side by side. No way to get out except crawling to the feet end. Recommend a queen bed. TV not visible from bed. Recommend TV be placed over desk. Breakfast needs more variety of pastries, sausage needs to be more crunchy and hot. Bread pudding and potato dishes excellent. Various items not replaced…had to wait. Coffee machine slow.
Stayed 2 nights in Oct 2025

10/10 Excellent

julianne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was amazing. I wish the chain was also in other countries.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cora

Travelled with partner
Liked: Amenities
Clean and friendly service
Stayed 2 nights in Oct 2025

8/10 Good

gabriela

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I loved our room and the staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Miyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Roof top spa/bath

The hotel is located very close to the heart of the city and is close to the tram station. The front desk is on 13th floor of building and has an excellent view. Stay are friendly and efficient, rooms are standard Japanese size but it’s super clean. The hotel had a roof top bath which was really lovely. Highly recommend.
Stayed 1 night in Sep 2025

6/10 Okay

Jazmin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff couldn’t communicate in English, we asked them many times the same thing and always a different answer. Our room still had some things from the previous guests. Location was good.
Stayed 1 night in Aug 2025

6/10 Okay

Camelia

Stayed 1 night in Aug 2025

8/10 Good

MARIO

Travelled with family
Liked: Cleanliness, staff & service
Very small room. Long waiting for elevators. Poor breakfast. Not the best in Japan
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and value for money
Stayed 1 night in Jul 2025

6/10 Okay

Amelie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a hard time finding the front desk which is at the 13th floor. The service was really good. The breakfast as well. The AC was not strong enough for our room. Otherwise everything was fine.
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was filling but hardly any fruit was served as shown on the hotel website.
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - easy to get to Hiroshima Station on the tram. Close to large shopping area. Nice spa on the top floor - but it’s a Japanese onsen, so separate spas for men and women and it’s 100% nude. Breakfast leaned more to Asian tastes but there enough Western options to get by. Room was clean, if a bit on the small side. Overall, a good option for those traveling to Hiroshima who want something safe, clean and welcoming without breaking the bank.
Stayed 2 nights in Jul 2025

8/10 Good

Himel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Extra large bed and comfortable. Very quiet and nice place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, tram stops right outside, you can catch tram to Mayajima for 240 yen, ferry 500 yen return. Great hotel, spotless rooms, great service, super onsen. Everything you need close by, Hiroshima Castle has excellent displays inside, also try Okinomiyaki at small restaurant behind gift shop, not yo be missed. Close to atom bomb dome and peace memorial park too. .
Stayed 6 nights in May 2025

10/10 Excellent

Benjamin

Stayed 2 nights in May 2025

6/10 Okay

Cristina

Liked: Staff & service
Disliked: Cleanliness

Okay stay

Generally good but cleanliness needs improvement, quite dusty and sofa stained.
Stayed 3 nights in May 2025