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Okay we have rated the overall stay as good. The property and rooms were good and comfortable. The staff excellent. BUT the breakfast left sooo much to be desired, not the least of which was what should have been hot food actually being hot, even just warm, but every morning what should have been hot food was stone cold. Memo to restaurant manager- invest in some heat lamps to keep bacon, eggs, sausages pancakes, fish etc at least warm. It was such a let down. Without doubt the coldest hot food buffet we have experienced in our travels.
Prime location. Kind and down-to-earth staffs. Facilities are old but okay.
My biggest complaint is the noise from elevator. Maybe this only applies for the top floor, but I had to use ear plugs to sleep. Call me too sensitive but I've never used ear plugs in any of the 100 hotels I've stayed. A sound of gust from the elevator shafts and a braking sound of elevator consistently hits your room.
I asked for different room and moved further down the aisle but it was the same. Maybe they're all connected by air duct or whatever.
Would definately come back if not for the noise. Again, no property can beat the location.
It was an ok hotel but generally speaking, I think the hotel management should work harder on the staff's behavior because they are very unfriendly, don't look happy on your presence there and if you don't greet them, they do not say anything at all to you. I've been 20 years living in Japan and my Japanese is fine so there is no excuse because I talked to them in Japanese all the time.
I have hotel's management degree and if this was my hotel, there is a lot of work to do...
Nice sea view, everything ok, except the mini-fridge a bit noisy
Zhang
Stayed 1 night in Dec 2023
8/10 Good
Kimmy
Travelled with family
28 Nov 2023
Liked: Cleanliness, staff & service, amenities
Considering it's a Holiday Inn hotel, none of the staff could speak English on a basic level. Most of them needed Google Translate to converse for basic directions. We had a great beach view. Room was spacious and amenities are always well-stocked each day. Location was a bit far from most attractions.
What a special and relaxing place. Amazing views, right on the beach, beautiful area to walk around and nice food options nearby. Also close drive to lots of beautiful nature. The onsen is spacious and wonderful, includes a sauna and cold tub. Lots of surfing right in front of the hotel also.
Neema
Stayed 3 nights in Nov 2023
8/10 Good
Trevor
6 Nov 2023
Liked: Cleanliness, staff & service
Nice location not much to do in November everything was close and no activities