The staff are fantastic, Tan was so helpful with booking trips, Henry sorted our safe when we couldn't work it, Lana was very nice and helpful, Phillip always smiling on the door and Bella so nice when we arrived, late and very tired. The breakfast ladies very efficient when the room was busy, lovely cooked eggs to order and varied continental and local foods. Yes the rooms are a little 'tiered' but it suited our needs. So close to the main part if town, yet very quiet. We always had hot water and a good shower, Room 702, with a bit of a view of the river. We stayed 5 nights. Good value for money.