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The Wild Pheasant Hotel & Spa

4.0 star property

Photo gallery for The Wild Pheasant Hotel & Spa

Front of property
Garden
Pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
Berwyn Road, Llangollen, Wales, LL20 8AD
  • Llangollen Bridge
    ‪11 min walk‬
  • Llangollen Scenic Railway
    ‪13 min walk‬
  • Plas Newydd
    ‪14 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪70 min drive‬

Room options

Standard Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed, Non Smoking

Executive Double Room, 1 King Bed, Non Smoking

Executive Double Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible

Standard Room, 1 King Bed with Sofa bed, Accessible

Standard Room, 1 King Bed with Sofa bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, travel cot

Standard Twin Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Llangollen

Located in Llangollen, The Wild Pheasant Hotel & Spa is within a 15-minute walk of Llangollen Bridge and Llangollen Scenic Railway. .This spa hotel is 0.7 mi (1.2 km) from Plas Newydd and 1.2 mi (1.9 km) from Pontcysyllte Aquaduct.

What's nearby

  • Llangollen Bridge - 11 min walk - 1.0 km
  • Llangollen Scenic Railway - 13 min walk - 1.2 km
  • Llangollen Canal Trail - 14 min walk - 1.2 km
  • Plas Newydd - 14 min walk - 1.3 km
  • Pontcysyllte Aquaduct - 4 min drive - 2.0 km

Getting around

  • Chirk Station - 15 min drive
  • Chester (CEG-Hawarden) - 47 min drive

Restaurants

  • ‪Liberty tavern - ‬12 min walk
  • ‪Prince of Wales - ‬15 min walk
  • ‪The Corn Mill - ‬11 min walk
  • ‪Fouzi's - ‬12 min walk
  • ‪M'eating Point - ‬13 min walk

About this property

The Wild Pheasant Hotel & Spa

Hotel with a full-service spa, near Llangollen Bridge
The Wild Pheasant Hotel & Spa offers 46 accommodations with complimentary bottled water and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 46 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include wireless internet access (surcharge), wedding services, and a television in a common area.
Stop by the hotel's restaurant, Yew Tree Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Yew Tree Restaurant - This restaurant serves lunch, dinner, and light fare.
Chefs Bar - This bistro serves light fare only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chefs Bar
  • Yew Tree Restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 11.95 for children
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day
  • Spa fee: GBP 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
The Wild Pheasant Hotel Spa
The Wild Pheasant & Llangollen
The Wild Pheasant Hotel & Spa Hotel
The Wild Pheasant Hotel & Spa Llangollen
The Wild Pheasant Hotel & Spa Hotel Llangollen
Wild Pheasant Hotel Spa BW Signature Collection

The Wild Pheasant Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 275 out of 580 reviews
Rating 8 - Good. 184 out of 580 reviews
Rating 6 - Okay. 75 out of 580 reviews
Rating 4 - Poor. 31 out of 580 reviews
Rating 2 - Terrible. 15 out of 580 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela, Burnham

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & efficient staff,breakfast good & room / facilities clean & well laid out
Stayed 2 nights in Jan 2025

6/10 Okay

Rhys

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Ceiling leaked, Broken areas of Spa. Otherwise ok

Our initial room was a cosy double which was mostly clean. There wwre cobwebs still hanging from the corners of the ceiling and the buttons on the radiator has been peeled to make it hard to use. The sink had some grime by the plug but it was ok. A few hours into our stay, the CEILING WAS LEAKING. It started slow and got gradually quicker. I reported this to reception who suspected it was due to the hot tub above us and she said she would go there first and then come to us. When she came to us, she explained the hot tub above had been overfilled and "it would be fine and stop soon" but we could move rooms if we wanted. During this time it got significantly worse so we of course asked to move. We were moved to an identical room across the hall which had a worse view of parked cars rather than the courtyard otherwise it was the same. We were given a voucher for two glasses of prosecco "for being so understanding" which was not useful as I do not drink for repigious reasons but i didnt want to embarass her by saying this. I had hoped a reasonable compensation would have been an upgrade, a meal, or spa therapy/access. In our new room, the only issue was a very low pressure shower which was not reported as we already moved once and were tired. We also had dinner in the Glasshouse; Very lovely, very tasty food and lovely staff, fairly high quality without a heavy cost. We paid for an hour in the spa later which was nice but the steam room and one area of the hydro pool didnt work
Stayed 2 nights in Jan 2025

6/10 Okay

Jacob

Travelled with partner
Liked: Cleanliness
Unfortunately even the more basic spa access was fully booked despite there being availability online on their site. I paid for breakfast in advance but there was no record on their side and I was being asked for a receipt before I left. Having to show my bank statements as proof for an admin error seemed unusual. Dining hit and miss. With dinner at the main restaurant being great quality, but the pub food available being of low quality and frozen or sub par products. Cooked breakfast was Tesco café level Everything else was great. Staff were truly their best!!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spa and the quietness hotel was clean some area’s looked tiered windows in particular condensation pooling water on sills staff very friendly and happy to help bistro food was nice but very small portions overall we had a relaxing experience
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a double bed as stated two singles put together with being disabled due to back problems couldn't sleep staff were great
Stayed 1 night in Jan 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Overall we had a great stay , if you’re interested in the spa or just using the pool you have to book a slot , as only 12 people at a time can use it , so book your spot , facilities are good , breakfast was not very big but well cooked and tasty , and I think the bar is a little expensive, but it’s a 4 star hotel so you kind of expect it . The hotel is miles better than anywhere near from what I seen and the staff were all very friendly
Stayed 2 nights in Jan 2025

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip over Xmas

Decent hotel thourghly enjoyed my stay
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ex mystery guest for large company.

Wi-fi very poor and unable to connect with NHS site. Netflix and Prime not connected. Evening meal in the bar but at restaurant prices. Bar staff very friendly. Reception desk very helpful and amenable and extremely knowledgeable.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

BERNICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third visit, love staying here, good food, clean rooms, very friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking Clean and tidy Great food Great staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Made to feel very welcome. Everything we needed. Lovely breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Would return - great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
No heating in our room ( they did sort portable heaters but we had to ask twice ) Reception staff nice all other staff seemed miserable and did not engage , never asked once if evening meal or breakfast was ok by staff , very overpriced for what it is , evening meal was just ok but breakfast was terrible , had better in a premier inn or travel lodge , coffee out of the machine was disgustingly bad ( no fresh coffee ) bar staff in the evening did not know what an Irish coffee was and then tried to charge £24 for two . The spa was not included in our room which was not stated at booking , it would have cost another £20 to use the so called pool but it was more like a hot tub not a pool . Not the best would not go again .
Stayed 1 night in Nov 2024

10/10 Excellent

Raheem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place well lookaftered
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning spa hotel, lovely staff and a great atmosphere. Will definitely recommend and return
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
I loved the stay at the Wild Pheasant. Whole feel of the hotel was lovely. Decor , cleanliness , location and service all superb. Fantastic meal on saturday night.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent BUT BEWARE YOU NEED TO BOOK THE SPA IN ADVANCE. I expected as a hotel guest that you can use the spa anytime, not so, you have to book ahead. Major disappointment as we wanted to use it the day of our departure, this was the main attraction of this hotel, very sad departure. I feel that the staff should ask when you book if you would like to book a slot just as most hotels do for the restaurant.
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
4 stars? Really? Great location, pleasant staff, but not quite Travelodge class: standard room clean, fairly comfortable; old single-glazed windows, and heating switched off most of the day. A/C is a fan; flat pack furniture; tatty units in an otherwise reasonably modern shower room (no bath); loo roll somewhere behind your right elbow. WiFi reception only near our door. Spa is extra (first hour free if book direct).
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Room was good, zero service on WiFi or 5g Nothing on tv either
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant little stay for us. Beautiful hotel
Stayed 1 night in Nov 2024