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Holiday Inn Express Causeway Bay Hong Kong by IHG

3.5 star property

Photo gallery for Holiday Inn Express Causeway Bay Hong Kong by IHG

Restaurant
Exterior
Fitness facility
Restaurant
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
33 Sharp Street East, Causeway Bay, Hong Kong
  • Times Square Shopping Mall
    ‪2 min walk‬
  • Happy Valley Race Course
    ‪3 min walk‬
  • Hong Kong Convention and Exhibition Centre
    ‪14 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(28 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for 2 Single Beds Standard

1 bedroom, in-room safe, desk, laptop workspace

2 Single Beds Standard

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Standard Room, 1 Queen Bed (High Floor)

Standard Room, 1 Queen Bed (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room (Speciality)

1 bedroom, in-room safe, desk, laptop workspace

Room (Speciality)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds (High Floor)

7.4 out of 10
Good
(6 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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Exterior detail

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  • Restaurant
  • Air conditioning
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About the area

Hong Kong Island

With a stay at Holiday Inn Express Causeway Bay Hong Kong by IHG, you'll be centrally located in Hong Kong Island, steps from Times Square Shopping Mall and within a 5-minute walk of Happy Valley Race Course. .This hotel is 0.6 mi (1 km) from Hong Kong Sogo and 1.2 mi (2 km) from Hong Kong Convention and Exhibition Centre.

What's nearby

  • Times Square Shopping Mall - 2 min walk - 0.2 km
  • Happy Valley Race Course - 3 min walk - 0.3 km
  • Hong Kong Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Lan Kwai Fong - 3 min drive - 3.1 km
  • Hong Kong - Macau Ferry Terminal - 3 min drive - 3.9 km

Getting around

  • Foo Ming Street Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 6 min walk
  • Hong Kong International Airport (HKG) - 39 min drive

Restaurants

  • ‪Milk Café - ‬1 min walk
  • ‪Pizzaexpress - ‬1 min walk
  • ‪Auntie Sweet Dessert - ‬2 min walk
  • ‪皇冠（呂宋芒）專門店 Crown Mango Expert - ‬1 min walk
  • ‪Pop Up By Blooms Coffee - ‬1 min walk

About this property

Holiday Inn Express Causeway Bay Hong Kong by IHG

Central Hong Kong Island hotel connected to a shopping center, steps from Times Square Shopping Mall
Holiday Inn Express Causeway Bay Hong Kong by IHG offers 282 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers.

This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 282 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Satisfy your appetite at one of the hotel's 3 restaurants. A complimentary local cuisine breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 10:30 AM.
Holiday Inn Express Causeway Bay Hong Kong by IHG has 3 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible path to lift

More

  • 29 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Causeway Bay Hong Kong
Holiday Inn Express Hong Kong Causeway Bay
Holiday Inn Express Hotel Hong Kong Causeway Bay
Holiday Inn Express Causeway Bay Hong Kong Hotel
Express Causeway Hong Kong

Holiday Inn Express Causeway Bay Hong Kong by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 1003 reviews
Rating 8 - Good. 416 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Adrianna Zee

Liked: Staff & service
Disliked: Cleanliness, amenities
For the most part I really enjoyed my stay at the Holiday Inn. It was in a very convenient location just off the A exit of the MTR in Causeway Bay. Check-in was easy and Vivian was a great help. Staff were kind and I enjoyed the breakfast every morning. The cons of my stay mostly stem from cleanliness. I noticed that after the first few days not all of my towels were being changed or replaced which was fine for the most part but a bit strange as they had been at the beginning of the stay. My biggest gripe was the bedding was never changed despite some visible soiling/stains? Worst of all, I’m suspecting that I actually contracted some bedbug bites from my stay here that is really alarming to me. Overall, I’d consider staying here again if there were significant improvements to cleanliness and upkeep.
Stayed 6 nights in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting family and friends in Hong Kong

Excellent location right next to subway station off a narrow side street. Safe area. Reception staff professional and efficient. Room is reasonably sized though I did pay a bit more for a larger room. Room is tired looking in need of some renovation. Reasonably clean. Wifi is good. Included breakfast gave a choice of four set meals, passable, but on the small side as far as portions go. As a result I ate in one morning and forfeited the offer for the rest of my 12 day stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well design, efficient rooms, all needed is well distributed. Would like bigger TV and acces to more english speaking channels, but it is better yhan in China. Good b-fast service and courteous staf with good english
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Stayed 3 nights in Apr 2025

6/10 Okay

Kenneth, Kingston

Stayed 3 nights in Apr 2025

10/10 Excellent

Mona Liza

Liked: Amenities, property conditions & facilities
EXCELLENT
Stayed 3 nights in May 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Holiday Inn Express Causeway Bay, Hong Kong is a conveniently located hotel, very close to plenty of good restaurants and shopping options. We were warmly greeted by a lovely and efficient receptionist, Vivian, at check-in. The room was a good size and very clean, and housekeeping was efficient and thorough. However, we were disappointed with the breakfast experience. The staff seemed rushed and often engaged in loud, personal conversations, which made the atmosphere uncomfortable. I couldn't help but feel that the restaurant felt more like a staff room than a place to enjoy and relax. The food was lukewarm.
Stayed 4 nights in Apr 2025

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Greer

Stayed 3 nights in Apr 2025

4/10 Poor

LYDIA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
room was mouldy and felt damp. air-conditioning was faulty - the room was persistently humid. shower stall had mould growing and the flooring was peeling overall the room was clean with daily housekeeping, but was in dire need of refurbishment
Stayed 3 nights in Apr 2025

4/10 Poor

HM

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Prabhjot

Stayed 1 night in Mar 2025

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service
Perfect location for restaurants, shopping, MTR
Stayed 3 nights in Apr 2025

6/10 Okay

Farah

Travelled with partner
Liked: Cleanliness, amenities
The location was good, next to causeway bay metro and time square shopping mall. Plenty of food and shopping options nearby. The room was clean, breakfast was very basic set menu of a hot beverage and croissant or egg Benedict. Overall, a decent option for a budget hotel.
Stayed 3 nights in Apr 2025

6/10 Okay

soo jin

Stayed 5 nights in Apr 2025

4/10 Poor

Jason

Travelled with family
Disliked: Property conditions & facilities
Pros: Excellent Location: The hotel is conveniently located with easy access to the MTR and buses, making it a great base for getting around the city. Great Laundry Facilities: The laundry room is well-equipped with user-friendly washers and dryers, which makes handling your laundry during your stay very convenient. Cons: Safety Concern – Elevator: The elevator doors close very quickly, and the sensors do not appear to function properly. We were bumped by the doors several times. This could be dangerous, especially for children, seniors, or individuals with mobility challenges. Bathroom Design Flaw: The faucet and sink are poorly installed. The position of the tap often causes water to splash outside the sink, which is quite inconvenient. Uncomfortable Sofa Bed: We booked a room with one queen-sized bed and a convertible sofa bed. Unfortunately, the sofa bed was not comfortable. If you’re traveling with more than two people, you might consider booking two rooms for a better experience. Crowded Elevator Area: Due to limited space, the restaurant staff moved folding screens in front of the elevator doors during breakfast hours, which can cause congestion and potential safety issues as people exit the elevator. Limited Breakfast Options: Unlike many hotels that offer buffet-style breakfasts, this hotel restaurant provides limited choices. I was told the breakfast menu only changes every 7 to 10 days, which may not be ideal for longer stays.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ching Koo

Travelled with family
Liked: Cleanliness, room comfort
The location is superb just directly opposite Times Square. The hotel reception is one of the best in Hong Kong that I experienced. I was served by Tiffany who is all smiles and very customer oriented. The breakfast set (4 to choose from) is average but included in the room so no complains. Rooms are dated but clean and functional with a sofa bed. The fabulous customer service (including house keeping) and good location of hotel more than made up of those short falls.
Stayed 2 nights in Apr 2025

8/10 Good

MONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy I just wish everyone on staff spoke English 😱😌 Rooms and hallways are old and need some updating
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel....but

Dont expect the breakfasts to be like they are in the rest of the world. Very disappointing. Set menu, very little choice for western tastes. Very good location, excellent room.
Stayed 7 nights in Mar 2025

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Ben

Stayed 6 nights in Mar 2025

10/10 Excellent

forrest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the Times Square Shopping complex. In the midst of Causeway Bay, a shoopers swimming pool of choices. Transport in all direction.
Stayed 1 night in Mar 2025

6/10 Okay

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Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
-
Stayed 3 nights in Mar 2025