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Hotel Alexandra

4.5 star property

Photo gallery for Hotel Alexandra

Interior
43-inch flat-screen TV with satellite channels, TV
Breakfast, lunch and dinner served
Seasonal outdoor pool
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym
  • Laundry

Explore the area

View map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪2 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Happy Valley Race Course
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout curtains

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond City View Room

7.6 out of 10
Good
(30 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.4 out of 10
Very good
(49 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

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Exterior detail

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  • Restaurant
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About the area

Hong Kong Island

A stay at Hotel Alexandra places you in the heart of Hong Kong Island, within a 5-minute drive of Sogo Causeway Bay and Happy Valley Race Course. .This luxury hotel is 1.4 mi (2.3 km) from Times Square Shopping Mall and 1.7 mi (2.7 km) from Taikoo Place.

What's nearby

  • Times Square Shopping Mall - 2 min drive - 2.4 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.8 km
  • Happy Valley Race Course - 3 min drive - 2.8 km
  • Pacific Place - 3 min drive - 3.4 km
  • Lan Kwai Fong - 4 min drive - 4.5 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • Uncle Ben Coffee
  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel with a fitness center and a seasonal outdoor pool
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong Island? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 821 reviews
Rating 8 - Good. 276 out of 821 reviews
Rating 6 - Okay. 87 out of 821 reviews
Rating 4 - Poor. 41 out of 821 reviews
Rating 2 - Terrible. 24 out of 821 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mei Po Mabel

Stayed 3 nights in May 2025

6/10 Okay

Michael

Travelled with partner
Rooms could be much cleaner, from linens to surfaces.
Stayed 4 nights in May 2025

10/10 Excellent

Chi Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and relatively modern facilities
Stayed 2 nights in May 2025

10/10 Excellent

cynthia

Stayed 3 nights in Apr 2025

10/10 Excellent

AUDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel to stay

Clean room. Friendly staff. Very nice hotel decor. Good location. Convenient location, tons of restaurants within 10 minutes of walk, 5 minutes walk to subway station, a short block to the main road King's Road. Ended up I cancelled another hotel and stayed in this hotel again for another week after cruise.
Stayed 6 nights in Mar 2025

6/10 Okay

Fu

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Enough room in thw room. A sofa bed for day time sitting. More storage room under the sofa bed. Seems dufficukt to maintain the temp in order to have a good night sleep. Either too cold or too warm. I like most part of the hotel but one major dislije is the damp floor. The wood floor from the area beyond the bathroom towards the window get damp for some reason. I suspect its related to where the AC blows out the air. Its not safe and not comfortable and its the main complaint i have. I wont return until its fixed. I like everything else duribg my stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Brilliant!

Perfect, what i think is a hidden gem in HK. Location is perfect and only a 5 minute walk over the footbridge at Fortress Hill station. The reception staff welcomed me so warmly and advised my room was ready to check in even though i was 4 hours early which i was extremely grateful for. An Ironing board was provided promptly on request. I would 100% stay here again on my next visit to Hong Kong
Stayed 6 nights in Mar 2025

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Stayed 3 nights in Apr 2025

10/10 Excellent

Sanjaya

Business traveller
Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room though a bit small but just right compared to other hotels in Hongkong. what i dont lilke about this hotel is the waiting time for the lift.
Stayed 3 nights in Jan 2025

8/10 Good

Kwek Seong

Stayed 2 nights in Apr 2025

8/10 Good

RICKY, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all kind of transportation. The room daily housekeepings were done mostly in the afternoon. I prefer before noon would be better.
Stayed 5 nights in Apr 2025

8/10 Good

Kwek Seong

Stayed 3 nights in Apr 2025

10/10 Excellent

Xuanyi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a lovely stay! We loved that the hotel was close to the subway and bus station.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ying Fun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fei Chun F.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly team n location good. Also close to MTR.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zoe Louise

Stayed 8 nights in Mar 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Conal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Helpful & friendly staff. Within easy walking distance to Fortress Hill MTR. Lots of shops & restaurants within 15 / 20 mins walk from hotel.
Stayed 9 nights in Mar 2025

8/10 Good

Christina, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location is good, close to subway. However, saw bugs on bed during stay (vedio posted on Google Map review). Also, to handle the high humidity in Hong Kong, we have to turn the AC to very cold to avoid the wet and sticky flood. If their AC has build-in dehumidifier that will be great.
Stayed 6 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025