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Hotel Alexandra

4.5 star property

Photo gallery for Hotel Alexandra

Interior
Exterior detail
Breakfast, lunch and dinner served
43-inch flat-screen TV with satellite channels, TV
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
32 City Garden Road, North Point, Hong Kong
  • Place, Chun Yeung Street Market
    ‪6 min walk‬
  • Place, Victoria Park
    ‪6 min walk‬
  • Place, Times Square Shopping Mall
    ‪2 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

7.6 out of 10
Good
(33 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.4 out of 10
Very good
(59 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About the area

Hong Kong Island

A stay at Hotel Alexandra places you in the heart of Hong Kong Island, within a 5-minute drive of Sogo Causeway Bay and Times Square Shopping Mall. .This luxury hotel is 1.7 mi (2.7 km) from Taikoo Place and 1.8 mi (2.9 km) from Happy Valley Race Course.

What's nearby

  • Chun Yeung Street Market - 6 min walk - 0.6 km
  • Victoria Park - 6 min walk - 0.6 km
  • Hong Kong Shue Yan University - 8 min walk - 0.7 km
  • Causeway Bay Shopping Plaza - 12 min walk - 1.1 km
  • Times Square Shopping Mall - 2 min drive - 2.4 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Uncle Ben Coffee - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪PAUSE It - ‬2 min walk
  • ‪Pret A Manger - ‬2 min walk

About this property

Hotel Alexandra

Victorian hotel with a fitness center and a seasonal outdoor pool
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong Island? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 924 reviews
Rating 8 - Good. 306 out of 924 reviews
Rating 6 - Okay. 95 out of 924 reviews
Rating 4 - Poor. 42 out of 924 reviews
Rating 2 - Terrible. 26 out of 924 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jenny, Holbrooks Lane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness
There is not enough storage for clothing. No drawers at all
Stayed 6 nights in Sep 2025

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well-managed hotel with great value for money. I was surprised that they didn’t provide bottled water, toothbrushes, etc., but they explained that this was due to the government’s environmental protection policy. The Fortress Hill MTR station and the A11 airport bus stop are just a few minutes' walk away. A pedestrian bridge protected us from the rain and the scorching sun. Restaurants, supermarkets, bakeries, and laundry shops are all nearby. Since it rained a lot, I didn’t like the puddles at street level.
Stayed 21 nights in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

6/10 Okay

Daniella

Stayed 3 nights in Aug 2025

10/10 Excellent

Kitty

Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, easy to get to the MTR station.
Stayed 10 nights in Aug 2025

10/10 Excellent

JIMMY

Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service
Really nice hotel and we enjoyed our stay. For the price we are paying, it would be nice to be given water instead of asking us to pay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Wen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a pretty good hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Teresa Mayshuen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Hotel is clean. All staff are professional, courteous and helpful.
Stayed 8 nights in Jul 2025

8/10 Good

Agnes

Stayed 4 nights in Jul 2025

10/10 Excellent

Kai Bong Spancer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staffs are friendly and helpful. Definitely will book again.
Stayed 5 nights in Jul 2025

8/10 Good

Yuen Ngo Fion

Stayed 5 nights in Jul 2025

10/10 Excellent

Kaman

Liked: Cleanliness, amenities, property conditions & facilities
Very happy with the hotel. The hotel is two blocks away from the MTR and has a shelter bridge that connect to the MTR. The A11 airport bus drop you off a block away so very convenience as well. Has a beautiful outdoor pool. The room is spacious and updated. Two little thing is that the main lobby is little tricky to locate and the hotel elevators are slow and only seem to work one at a time despite that there are 4 available.
Stayed 7 nights in Jul 2025

10/10 Excellent

Joline Dawn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlena

Liked: Cleanliness, amenities
Very easy to get to from train station. Clean, spacious and Thomas, the night front desk clerk was very helpful and courteous. AC was wonderful. Bed was soft and had a small view of the harbor. It was a great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Kwok Ho

Stayed 4 nights in Jun 2025

6/10 Okay

Janice

Travelled with family
Disliked: Amenities
The staff were amazing. Very helpful. The maid service was great. The rooms need a refresh. Very old and dated. The beds are super hard very uncomfortable. Location was good right above a MTR station. The outlets in the rooms kept going out.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tin Yu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
hotel is in good location and convenient for all traffic, services and staffing is great.
Stayed 3 nights in Jul 2025

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Reasonable priced hotel in Hongkong. I wish they used better quality shampoo and conditioner. You may want to bring your own if you don’t want your hair to be very rough after using it.
Stayed 5 nights in Jun 2025

8/10 Good

Wing-Ming, Fremont

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good price point at a very convenient location. Not a right place for you if you plan to stay at the hotel all day long, but an excellent choice if you go out sight seeing all day and come back for a comfortable place to rest.
Stayed 3 nights in Jun 2025