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Hotel Alexandra

4.5 star property

Photo gallery for Hotel Alexandra

Interior
1 bedroom, minibar, in-room safe, blackout curtains
Seasonal outdoor pool
43-inch flat-screen TV with satellite channels, TV
Exterior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪2 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Happy Valley Race Course
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout curtains

Heart City View Room (Connecting Rooms For 4 Persons)

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Outdoor dining

Hyatt Centric Victoria Harbour Hong Kong

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1008)
The price is NZ$224
for 1 room
includes taxes & fees
30 Jun - 1 Jul
Hyatt Centric Victoria Harbour Hong Kong

About the area

Hong Kong

A stay at Hotel Alexandra places you in the heart of Hong Kong, within a 5-minute drive of Sogo Causeway Bay and Happy Valley Race Course. .This luxury hotel is 1.4 mi (2.3 km) from Times Square Shopping Mall and 1.7 mi (2.7 km) from Taikoo Place.

What's nearby

  • Sogo Causeway Bay - 18 min walk - 1.6 km
  • Times Square Shopping Mall - 2 min drive - 2.4 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.8 km
  • Happy Valley Race Course - 3 min drive - 2.8 km
  • Lan Kwai Fong - 4 min drive - 4.5 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury hotel with a fitness center and a seasonal outdoor pool
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 768 reviews
Rating 8 - Good. 255 out of 768 reviews
Rating 6 - Okay. 84 out of 768 reviews
Rating 4 - Poor. 41 out of 768 reviews
Rating 2 - Terrible. 24 out of 768 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hon Kin Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, clean, spacious, fantastic location

Wonderful stay at this beautiful hotel. Perfect location near Fortress Hill MTR (but away from the noisy traffic) and plenty of eateries and grocery shops nearby and also near bus and tram stops. The room is clean, spacious (for HK hotel standards) and the lobby is stunning. There's a gym and pool as well. Staff were all great including housekeeping.
Stayed 7 nights in Mar 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Alexandra North Point HK

This hotel is in a quiet neighborhood of Electric Road. There is an Oil street open space and recreation area next to the hotel. The hotel itself is very well furnished and has a restaurant, cafe and a takeaway pastry shop. The staff is very helpful and there is stable wi-fi. Housekeeping will check on whether the room is cleaned each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. It's so convenient to the MTR, restaurants, etc. Excellent staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Siu Long

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

CHINGYUEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and good location.
Stayed 15 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need USB charger
Stayed 1 night in Mar 2025

6/10 Okay

Chung

Travelled with family
First of all, it was really frustrating when the hotel staff advised us that they couldn't find any reservation record of our stay, despite our showing of the payment to Expedia and Itinerary number. The hotel staff advised us to contact Expedia Canada to sort that out ourselves and as such we have to call long-distance from Hong Kong. While it was finally sorted out, it was extremely stressful and costs us money to pay for long-distance roaming. Other than that, overall the hotel is OK.
Stayed 1 night in Mar 2025

10/10 Excellent

Oi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking in rooms and corridors
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and room is spacious. Relatively short walk to MYR station. Lots of restaurants one block away
Stayed 9 nights in Feb 2025

10/10 Excellent

Terry

Great service
Stayed 2 nights in Feb 2025

8/10 Good

Ka Po

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

LEO

Disliked: Amenities
I don't like the hotel charge me additional tax upon checking in, why not include it in the total Expedia payment? The hotel has no formal entrance, you need to ask around.
Stayed 7 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A ove average
Stayed 5 nights in Feb 2025

4/10 Poor

SHIRISH

Business traveller
Disliked: Staff & service

They do not even give water to drink.

No drinking water is provided. Also no toiletries are given when they charge so much. Breakfast is also very very limited. Overall a place to avoid completely!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

VIPIN KUMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

It was very good experience overall. Room was good, views to sea was excellent and breakfast was very good.
Stayed 2 nights in Feb 2025

8/10 Good

Quinnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, that's is the more importance, staffs are friendly and kind.
Stayed 1 night in Feb 2025

10/10 Excellent

Li Li

Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Staff are helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Harnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Harnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service, I forgot my passport in the room locker and they very kindly messaged me and made sure I had it returned before checking into my flight. Best hospitality I’ve ever had
Stayed 6 nights in Jan 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service
I paid the hotel fee it was included the Taxes but I need to pay other taxes then I can go. That is the part I don’t like.
Stayed 2 nights in Jan 2025

8/10 Good

Billy

Stayed 6 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than average HK hotel

Stayed here once before. The main thing is the room wasn't a broom cupboard, everything is clean and new and works well. I've stayed in several far worse places for similar or even higher cost in HK. Very convenient from MTR (come out of Fortress Hill, over the footbridge in 2 minutes) and the airport bus (stops very close).
Stayed 3 nights in Jan 2025

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025