See all properties
Save

Hotel Alexandra

4.5 star property

Photo gallery for Hotel Alexandra

Breakfast, lunch and dinner served
Interior
Exterior detail
Seasonal outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
32 City Garden Road, North Point, Hong Kong
  • Place, Chun Yeung Street Market
    ‪5 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Hong Kong Shue Yan University
    ‪8 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

7.6 out of 10
Good
(33 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

8.2 out of 10
Very good
(63 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(12 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Similar properties

Seasonal outdoor pool
Harbour Plaza North Point
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 1,004 reviews
Harbour Plaza North Point

About the area

Hong Kong Island

A stay at Hotel Alexandra places you in the heart of Hong Kong Island, within a 5-minute drive of Taikoo Place and Sogo Causeway Bay. .This luxury hotel is 2.3 mi (3.7 km) from Times Square Shopping Mall and 2.7 mi (4.3 km) from Happy Valley Race Course.

What's nearby

  • Chun Yeung Street Market - 5 min walk - 0.4 km
  • Victoria Park - 8 min walk - 0.7 km
  • Hong Kong Shue Yan University - 8 min walk - 0.7 km
  • Causeway Bay Shopping Plaza - 14 min walk - 1.2 km
  • Times Square Shopping Mall - 2 min drive - 2.4 km

Getting around

  • Fortress Hill Tram Stop - 3 min walk
  • Hong Kong Fortress Hill Station - 4 min walk
  • Hong Kong International Airport (HKG) - 44 min drive

Restaurants

  • ‪Harbour Grand Café - ‬3 min walk
  • ‪Uncle Ben Coffee - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬3 min walk
  • ‪Fook Yuen - ‬3 min walk
  • ‪PAUSE It - ‬2 min walk

About this property

Hotel Alexandra

Luxury hotel with a seasonal outdoor pool, near Sogo Causeway Bay
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong Island? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 952 reviews
Rating 8 - Good. 312 out of 952 reviews
Rating 6 - Okay. 99 out of 952 reviews
Rating 4 - Poor. 44 out of 952 reviews
Rating 2 - Terrible. 27 out of 952 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great base for looking around, close to transport. The rooms had all we needed and were clean. The staff were excellent and always helpful. Only issue we had was that the air con was a bit hard to set.
Stayed 5 nights in Nov 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Staff is excellent. The room is clean. Walk in shower is nice. The bed is a bit squeaky. The location is very nice with nearby MTR and bus stops. Unfortunately the combination of staircase and escalators makes it difficult to move in and out with luggage’s.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ching Yin

Stayed 1 night in Oct 2025

8/10 Good

Kong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, my family had a pleasant time at Hotel Alexandra. Pros: spacious room, good water pressure, housekeeping, courteous staff, near MTR station, many restaurants and stores nearby, direct bus to the airport every 20 minutes, near tram station to see all of Hong Kong island, nice swimming pool, decent fitness center, beautiful Versailles-like interior design. Cons: room bathroom doors couldn’t lock correctly, no self-service laundry machines, microwave plug couldn’t reach the outlet so we had to transport it to use it.
Stayed 4 nights in Oct 2025

8/10 Good

Brenner

Stayed 4 nights in Oct 2025

8/10 Good

Dorothy

Stayed 6 nights in Oct 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service
Location is very convenient, hotel is very stingy in providing supplies, nearly none. Room cleanliness is OK, livable.
Stayed 1 night in Nov 2025

10/10 Excellent

Hiroshi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location, clean
Stayed 13 nights in Jul 2025

10/10 Excellent

Fiona

Stayed 6 nights in Oct 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't have a chance to check out the swimming pool, I would suggest the hotel to provide a complimentary bottled of water for the guests and shower cap. Room is clean, service is good. Place is beautiful. Would love to come back and stay here again.
Stayed 6 nights in Oct 2025

8/10 Good

Albert

Travelled with family
Liked: Staff & service, amenities
Room air cond temperature control is not working accurately. Temperature up and down not stable as set.
Stayed 8 nights in Oct 2025

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2025

10/10 Excellent

IRENE

Stayed 4 nights in Oct 2025

8/10 Good

Taylor

Liked: Cleanliness
Stayed 6 nights in Oct 2025

10/10 Excellent

Fui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location,staff very friendly and helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 5 nights in Oct 2025

10/10 Excellent

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great
Stayed 2 nights in Oct 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the choice of this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

elaine

Liked: Amenities
Clean and good service. Convenient location
Stayed 3 nights in Oct 2025

8/10 Good

Jenny, Holbrooks Lane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness
There is not enough storage for clothing. No drawers at all
Stayed 6 nights in Sep 2025

8/10 Good

Wing Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a well-managed hotel with great value for money. I was surprised that they didn’t provide bottled water, toothbrushes, etc., but they explained that this was due to the government’s environmental protection policy. The Fortress Hill MTR station and the A11 airport bus stop are just a few minutes' walk away. A pedestrian bridge protected us from the rain and the scorching sun. Restaurants, supermarkets, bakeries, and laundry shops are all nearby. Since it rained a lot, I didn’t like the puddles at street level.
Stayed 21 nights in Aug 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025