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Room type Options Nightly price Book
Deluxe Harbour View Queen Room
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior City View Queen Room
Room with view
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe City View Queen Room
Room with view
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Harbour View Twin Room
21 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior City View Twin Room
Room with view
21 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Mountain View Queen Room with Club Lounge Access
Room with view
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Harbour View Queen Room with Club Lounge Access
21 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Harbour View Twin Room with Club Lounge Access
21 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel near Victoria Harbour

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Smoke-free property
24-hour front desk

A stay at JEN Hong Kong by Shangri-La places you in the heart of Hong Kong, within a 5-minute drive of Hong Kong - Macau Ferry Terminal and Victoria Harbour. This upscale hotel is 1.9 mi (3.1 km) from Soho and 2.2 mi (3.6 km) from Lan Kwai Fong.

Make yourself at home in one of the 283 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

For lunch or dinner, stop by Cafe Malacca, a restaurant that specializes in Malaysian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel has 1033 square feet (96 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.

Languages spoken

  • English

Show all languages

JEN Hong Kong by Shangri-La

508 Queens Road West, Hong Kong,

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 283
  • Number of floors - 28
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Meeting rooms
  • Smoke-free property
  • Outdoor seasonal pool
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 1
  • Conference space size (feet) - 1033
  • Conference space size (meters) - 96
  • Parking (limited spaces)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • 24-hour fitness facilities

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Parking

Parking (limited spaces)

Room Amenities

JEN Hong Kong by Shangri-La offers 283 accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • Separate bedroom
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of bathrooms: 1
  • Number of beds 1
  • Electrical adaptors/chargers

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

One child stays free

UnionPay

Events/parties not allowed

Debit cards not accepted

Staffed front desk

Smoke detector

Car not required

Security system

Children stay free - maximum age 11

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property does not follow regional sanitisation guidelines

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hong Kong Traders
  • Hong Kong Traders Hotel
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong Shangri-La
  • Jen Hong Kong Shangri-La
  • Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
  • Hotel Hotel Jen Hong Kong by Shangri-La
  • Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong
  • Hotel Jen Hong Kong by Shangri La
  • Hotel Jen Shangri-La
  • Jen Shangri-La

We should mention

The seasonal pool will be open from June to September.

Pool access available from 7:30 AM to 7:30 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

A car is not required for transportation to and from this property.

Contactless check-in and contactless check-out are available.

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