8/10 Good
Carole
18 Sept 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Hopland visit
There is the good and the bad to say about this stay. We were not given the room we booked but we were given a nice, spacious suite similar to it. The elevator was not working so it's good that we are fit for our age (73). This would not have been good for elderly/handicapped. There are a lot of stairs to all the rooms! My husband uses a C Pap and had to move a very heavy chest of drawers to get to the plug by the bed. It was a very big, nice room with a separate area for bedroom, sitting room and dining room. There was a small fridge, a Mr Coffee maker, no microwave though. It is a quality hotel but seems like who owns it doesn't care about keeping it that way. The coffee in the room wasn't good but the girl who checked us in did give us a coupon for free coffees at the cafe next door. We went to the pizza pub, waited an hour for our pizza - it was 25 dollars for a 12 inch pizza and it wasn't exactly as described. They were out of Coors light and only had the more expensive beers. We only saw very young (20s) people working at the property. They were doing their best but no sign of anyone in charge. The jets in the jetted tub in our room did not work. I wasn't able to tell anyone that as when we checked out there was no one around. We did enjoy the room. We were even able to watch the As game onthe directv. The balcony is very nice too. We saw the nice pool area but didn't go in. This has been and could be a very nice hotel. It needs a little care.
Carole
Stayed 1 night in Sep 2025